Phillips & Cohen Associates (UK) Ltd. Reviews 

The representative was kind and helpful and we agreed a way forward suitable to us both.

Matthew was kind, honest and sincere in his heartfelt condolences, Matthew was also very helpful.
The only reason it was not a 5 is nothing to do with Matthew, I had to tell e-on next 3 or 4 times that my father had passed, and they still kept chasing and harassing my dad!

The agent l spoke with was very professional and very sympathetic, he is a credit to your company.

Professional, patient and friendly. Very natural and relaxed, informed and helpful.

I spoke to a lady called Donna. She was fantastic. It was refreshing to deal with someone who was professional yet cared for the customer.

Our tenants received a letter from this Company saying I was dead and owed money to a Utility Company. The property is owned by husband and I have never had a Utility Bill at that address nor have I ever lived at that address.

There is however a legal family dispute with a sibling who is desperate to locate me. For various reasons its likely they are acting for this family member.

Basically they were scamming for information.

I am very much alive and well and living abroad.

I spoke to a very pleasant and knowledgable man who done his best to pug me at ease ,very helpful

The lady that I spoke to was so helpful and sympathetic,i rang as my f.i.l has passed away,it was a pleasure to speak to someone who was so understanding,many thanks

Very helpful and calm in what is always a difficult situation

I spike with Donna today so very kind understanding and knowledgeable and very helpful

Really helpful on the phone, lovely agent that showed care and compassion and an easy process to get things sorted.

The agent was very supportive and understanding.

The gentleman I dealt with was very compassionate and professional. They were very helpful and explained everything clearly. Would highly recommend them as a company

The chap arrived on time. Was polite. Chatted about the event leading to the damage. Inspected and told us the process of things he would clarify and then get back to me

Your representative was very patient, understanding & helpful

The service they provided was friendly and very considerate that resulted in a very nice customer experience. As the interaction circumstances was in handling a bereavement related concern, their approach was respectful and empathetic, which was greatly appreciated.

Spoke to Lilly this morning and she was absolutely so professional and helpful. She comforted me whilst I had a small cry talking about the recent passing of my husband.
Lilly was so wonderful to speak to and could have spoke to her all day.
Lovely lady and and asset Phillips & Cohen.

I have recently lost my husband and it has been overwhelming closing accounts with various different companies. This lady phoned me and took care of it very quickly and professionally for me.
I have found it very difficult making the phone calls myself qnd explaining that he has died. She already knew- so I didn't have to go through that at all and I am extremely grateful.

Very helpful, very sympathetic and very pleasant to talk to. Made me feel at ease from the start of our conversation.

I was a bit nervous about making this call as I did not know what to expect but Donna put me at my ease straight away by explaining everything. Very helpful and thoughtful