Phoenix Legal Limited (based in England)  Reviews 130

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Great experience with Alan and Phoenix Legal Limited. Helped me get back my deposit from a previous tenancy agreement. Up front they were transparent about fees and throughout the process they always... See more

Rated 5 out of 5 stars

Lyndsey Jacobsen is worth her weight in gold! after a very long lengthy personal injury claim with another solicitor firm who then closed with no warning, Lyndsey at phoenix solicitors took over my c... See more

Rated 1 out of 5 stars

If it could be a zero star then it would be. The only thing they did do was take money from me. When it came to actually paying me I was met with a confrontational aggressive old lady called A... See more

Company replied

Rated 5 out of 5 stars

Phoenix Solicitors provided our organisation with great service throughout. They gave us advice on our options and negotiated a settlement to a commercial dispute which we were happy with. They guided... See more

Company replied

Company details

  1. Law Firm
  2. Employment Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

130 reviews

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Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Outstanding professional service by…

Outstanding professional service by Phoenix legal. We had a deposit dispute with our previous landlord that didn’t secure our deposit for over 5 years and also tried to make a false claim of damages when we decided to make a claim. Rebecca was amazing, she handled our case very well and kept us updated in every step of the way. Another rogue landlord down. 5 stars.

September 1, 2024
Unprompted review
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Reply from Phoenix Legal Limited (based in England)

Thanks for the review we are glad we were able to help get you compensation. We will let Rebecca know

Rated 5 out of 5 stars

My experience with Phoenix as a…

My experience with Phoenix as a foreigner was amazing. Professional staff mixed with their fabulous skills makes the whole process an easy one. People should know how easy and cheap is to get someone representing you're rights as a human being!

September 23, 2024
Unprompted review
Phoenix Legal Limited (based in England)  logo

Reply from Phoenix Legal Limited (based in England)

Thanks for the review we have passed on your great comments to the team.

Rated 5 out of 5 stars

Happy with the outcome

I am happy with the outcome of my case. The lawyers who handled my case were so professional, they answered all my questions and were prompt to respond to my emails. I was informed of each stage of the case and the final outcome made me so happy. You guys are amazing

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive work

The person who was dealing with my case named Joe was really professional, very positive and very helpful to me in general. Joe deserves a promotion because he works really hard and I'm very satisfied and impressed with his handling of the case.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant and very comforting

From the second I called this team they herd me I feel that the level of understanding around my mental health and explaining things can be hard for the first time in 3 half years felt like our voice matters again..
I recommend to any one especially those struggling to explain things.
Thankyou

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca Beesley & Phoenix Legal Limited

I made contact with phoenix legal limited after i had been scammed for a large quantity of money. Rebecca Beesley was the lady that was in charge of my case. Rebecca has been brilliant with me and handled my claim superbly, always kept me up to date and spoke to when necessary. I honestly cannot thank Rebecca enough.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Joe has been amazing

Joe has been amazing, he's kept in touch to let me know exactly what's going on and explained everything in detail, the process from start to finish has been quick and got a great result. Thank you joe

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service Privided

Rebecca Beesley handled my case from beginning to end, she done a fantastic job. She kept me informed all the way through. I was awarded 100% along with interest on my case having being scammed by someone who I trusted in. I would recommend Rebecca and her company 100%.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of Joe's…

I cannot speak highly enough of Joe's professionalism and dedication in handling our case of damp and mould at our property. From the outset, Joe demonstrated exceptional effectiveness in navigating the complexities of our situation. His attention to detail was remarkable, ensuring every aspect of our case was meticulously addressed.What truly set Joe apart was his outstanding communication throughout the entire process. He kept us informed at every step, patiently explaining legal jargon and intricacies, ensuring we felt empowered and informed. Joe's ability to listen attentively to our concerns and provide clear, concise guidance made a challenging situation much more manageable. Thanks to Joe's expertise and unwavering support, we achieved a favorable outcome that exceeded our expectations. I wholeheartedly recommend Joe to anyone in need of a diligent, reliable solicitor who truly cares about their clients' well-being.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

5 STARS IS NOT ENOUGH STARS FOR THIS TEAM!!

Myself and Dave would like to thank the team at Phoenix Solicitors who helped bring a claim towards our landlords who failed to protect our deposit within the prescribed timeframe.
Our case has now closed, and poor Robert, travelling all the way to Welshpool for it to be settled at the door, after all of his work, and evidence building. Nevertheless, his, and the teams professionalism, determination and respect, has been much appreciated and we cannot thank you all enough.
Thank you for the patience, and the advice and sure, we have shared our fair share of eye rolls and belly laughs during all stages of this process, but you have made the experience far less nerve wracking, and proved that once again, landlords should think twice before trying to break the law, especially when going up against Phoenix.
Much love and massive thanks again,
Hannah and David.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind

I was made welcome and everything was explained easily. Very pleasant visit thanks

March 13, 2024
Unprompted review
Phoenix Legal Limited (based in England)  logo

Reply from Phoenix Legal Limited (based in England)

Thank you very much for your review. We really appreciate you taking the time out to let us know about your experience. Have a great day

Rated 5 out of 5 stars

The company has provided a very professional services

What the company has done well I must say thanks to Joe to be so consistent on the case he provides a very professional service I was having a huge problem with my landlord and I went to the citizen advice and was given a few solicitors numbers I decided to call one of the number and the gentleman I spoke to was very polite and professional his name is Alex and he gave me Joe number
I haven't regretted, Joe was really good on both sides with the communication he always get in touch with me if he calls and I have missed the phone call he would definitely leave a voicemail I must say I would definitely used Joe again and also recommended him to my families and friends.

March 13, 2024
Unprompted review
Phoenix Legal Limited (based in England)  logo

Reply from Phoenix Legal Limited (based in England)

Wow thank you for such a lovely post. We have passed your comments on to Joe. We are so glad that we could help you get the compensation you deserved.

Rated 5 out of 5 stars

The best advice I was given was to contact Phoenix Legal Solicitors

After being deflated by the Legal Team acting on behalf of my Union by informing me that I did not a case to take forward I was directed by a friend to contact Phoenix Legal Solicitors. This had been the best advice I had received up to then. From the beginning Laura was professional, knowledgeable and empathetic to my current situation with my employer.

Laura was open and transparent during any correspondence or conversation with her, regarding my legal position with my employer, so I always knew where I stood and the legalities surrounding this, as to why.

I only wish I had been directed to Phoenix Legal Solicitors from the beginning and not wasted my time not to mention the money the Union had received in Membership Fees I had paid for over twenty years.

The impact it had initially on my overall wellbeing was immense and due to this impact I was going to leave a professional career I had worked in for over twenty three years.

Laura restored my faith in the legal system and with a positive outcome from my case gave me the confidence back I needed to continue on in my career.

If you need legal advice or representation I would recommend Phoenix Legal Solicitors.

July 11, 2023
Unprompted review
Phoenix Legal Limited (based in England)  logo

Reply from Phoenix Legal Limited (based in England)

Thank you so much Sharon for taking the time out to write this wonderful review for Laura. We will pass on the review to her.

We are so happy that she was able to help you and that her help meant that you did not leave a career that you had spent your working life building.

We wish you all the best for the future.

Many thanks
Alisha

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