The team at phoenix, made what was a total nightmare with our landlord into something we no longer had to worry about, firstly JO, then Oliver took full control, but unfortunately they had t... See more
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Lyndsey Jacobsen is worth her weight in gold! after a very long lengthy personal injury claim with another solicitor firm who then closed with no warning, Lyndsey at phoenix solicitors took over my c... See more
Great experience with Alan and Phoenix Legal Limited. Helped me get back my deposit from a previous tenancy agreement. Up front they were transparent about fees and throughout the process they always... See more
If it could be a zero star then it would be. The only thing they did do was take money from me. When it came to actually paying me I was met with a confrontational aggressive old lady called A... See more
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Company details
Written by the company
Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.
Contact info
50 Argyle Street , CH41 6AF, Birkenhead, United Kingdom
- 0151 306 3694
- ab@phoenixlegalsolicitors.co.uk
- phoenixlegalsolicitors.co.uk
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Replied to 44% of negative reviews
Typically replies within 24 hours
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A superb business, very well run, 100% professional service.
I was recently represented by pheonix solicitors, it was a very sensitive case. I. Was treated with the upmost respect, I was given 100% support from the legal team and was even contacted by Alisha regularly to be updated on details regarding the case. I would recommend Phoenix solicitors and I give them a 100% review, very professional and completely loyal. X
I used this amazing solicitors to help…
I used this amazing solicitors to help with a situation I was in with en ex employee. The team at Phoenix Solicitors helped not only with the situation but also with my anxiety and stress levels. I would definitely recommend this solicitors such a helpful and friendly team.
HIGHLEY RECOMMENDED
I used Phoenix legal to deal with an accident I recently had and can honestly say that Alisha and her team were not only speedy and professional in the way they handled my case. They kept me up to date on all matters. So much so that I have passed the details on to a few friends who have cases that need dealing with. I also have an ongoing case against my local council and have every confidence it will be deal with in the same manner. HIGHLEY RECOMMENDED

Reply from Phoenix Legal Limited (based in England)
Alisha is always ready to help and…
Alisha is always ready to help and advise, I wouldn't want any other solicitor to be the legal expert for my business.
Fantastic firm
Fantastic firm! Diligent, honest, open and tenacious. Would recommend to anyone.

Reply from Phoenix Legal Limited (based in England)
Professional and helpful
Alisha and her team were very helpful in resolving an dispute between ourselves and a certain inland waterways marina.
Thank you for all your help ... Would certainly recommend to any one else who finds themselves in a similar boat. :-)
Thank You Again

Reply from Phoenix Legal Limited (based in England)
Excellent company
Excellent company. Having known Alisha for many years, she is very efficient and competent, caring for her clients & getting great results.

Reply from Phoenix Legal Limited (based in England)
Perfect in every way
Perfect in every way! Thank you so much for winning my claim, excellent communication, service, wonderful staff and a positive outcome. You turned a terrible situation into a winning one! Couldn’t ask for more.

Reply from Phoenix Legal Limited (based in England)
Very professional thank you
Have used Phoenix legal on a few occasions, have found them to be very professional and helpful, the whole team where a pleasure to deal with. I would definitely recommend this company and thank them for helping me .

Reply from Phoenix Legal Limited (based in England)
Extremely professional
Extremely professional, transparent and thorough. Alisha goes above and beyond to help her clients succeed. Highly recommend.

Reply from Phoenix Legal Limited (based in England)
Alisha and her team go above and…
Alisha and her team go above and beyond. When I've been in distressed I've even had a call to help ease my worries after office hours. From the minute they answer the phone you feel like your the only person that matters. I'd only ever recommend Alisha and her team if your in need of a solicitor. Can't thank you enough for your help. Keep up the great work.

Reply from Phoenix Legal Limited (based in England)
Would recommend
Would recommend, this firm goes above and beyond. Always professional and helpful. Nothing it too much trouble.

Reply from Phoenix Legal Limited (based in England)
Disability Discrimination
I wouldn't hesitate to recommend Phoenix Legal, they helped me with a disability discrimination case and their professionalism was second to none. Thank you to Alisha and her fabulous team.

Reply from Phoenix Legal Limited (based in England)
Excellent solicitors
Couldn’t recommend Phoenix Solicitors more highly. Excellent communication from beginning to end of my claim. Very professional and quick in sorting out my money from a landlord when others failed. Can’t thank you enough.

Reply from Phoenix Legal Limited (based in England)
These people are beyond unprofessional
These people are beyond unprofessional. They said they would find out if I paid a deposit on my rental property as I don’t remember if I did. Three weeks go by and they email again without that information and a bill for over £800. I emailed and said no this isn’t right I think you’re scamming me and then a woman called me saying I better be nice. Literally. She then started sending me many emails. She sent me 7 emails in a 20 minute period. I left a bad review on Facebook and she emailed me saying I have 2 hours to take it down or they will get their lawyer to take me to court. I mean they are a legal firm so I don’t understand why they would have to hire someone outside their office but like I said the crazy woman sending tons of email has made zero sense. I’ve had to report them to the police for harassment and block their phone number. They can not find out if you paid a deposit on your property. Do not believe them if they say that. UPDAE: their reply is full of lies. You can tell just by reading it which of us had the nasty attitude. I hung up because the woman started screaming for me to show her respect. She had no reason to even call me. If she thought I misunderstood something she should have replied via email and explained everything but she didn’t. She just went crazy. She sent email after email with one or two lines just being rude and unprofessional. She sent 7 in 20 minutes. They did not provide the information they said they would. Which was about the security deposit. They sent me an electric document asking for over £800. That’s a bill to me. They can call it whatever they want. I have made a complaint to the omnibus. This employee has obviously lost the plot. all the nasty emails she sent me had links to trustpilot and Facebook asking the recipient of the email to leave a review. So I did.

Reply from Phoenix Legal Limited (based in England)
Deposit protection claim.
Put in a claim against a previous landlord, we never thought we’d get anything back, but these guys done an amazing job to claim back over £2500!!
Very quick and amazing service

Reply from Phoenix Legal Limited (based in England)
Phoenix solicitors acted for me on…getting my bond back
Phoenix solicitors acted for me on getting my bond back from my landlord they were very professional on what they did I would recommend them I definitely would use them again

Reply from Phoenix Legal Limited (based in England)
outstanding service
I would highly recommend Phoenix legal solicitors to anyone who is looking for an excellent, professional legal service.
Alisha & Peter went above and beyond to help me with a business matter at very short notice, thank you so much for your outstanding service.

Reply from Phoenix Legal Limited (based in England)
Highly recommended!
Professional, diligent and great service. Alisha and the team are fantastic. I got my deposit returned in no time, It was such a great result and would without doubt highly recommend Phoenix solicitors.
Thank you for helping us!

Reply from Phoenix Legal Limited (based in England)
Absolutely Fantastic Service
Absolutely fantastic service. Alisha and Peter brought my compensation claim to a positive resolution both speedily and efficiently.
They kept me fully informed of how my claim was progressing at every stage, with all communication being professional but friendly, and I felt confident throughout the process that my claim was in very safe hands.
I really cannot recommend their services highly enough, and will definitely be using them for any legal matters in the future.

Reply from Phoenix Legal Limited (based in England)
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