Phoneshouse Reviews 

54
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Scam scam scam. Take money first. Then ring and cant speak or understand English then say no money has cleared, so they send another request. Reported as fraud.

Rated 1 out of 5 stars

This company are scammers they take all your details including bank details promise that it will all be approved then the following day ask for your password then have the audacity to swear at you th... See more

Rated 1 out of 5 stars

Contacted the company multiple times about trying to cancel my order and then organise a refund as I had accidentally ordered the wrong product but I never heard anything from them. Clearly have no ca... See more

Rated 1 out of 5 stars

Payed for a pair of Samsung head phones Never got them and still waiting for my money back 4 months later I think this company are just Internet thieves

Company details

  1. Electronics & Technology

Information provided by various external sources

we pride ourselves on being the UK's leading on-line retailer for Everything Mobile “offering the latest mobile phones and exciting mobile accessories. Boasting unique designs, our extensive product line offers you the customer with not only the very latest cutting edge gadgets as they arrive on the shelves, but the peace of mind that you are purchasing high quality merchandise directly from one of the UK's leading distributors. Our passionate team understands that our customers require a wide range of mobile accessories from an advisor who knows the advantages and benefits of the products currently in stock. This is why when you get in touch with www.phoneshouse.co.uk, you will be greeted by a friendly member of staff who is ready to meet your mobile accessory needs. Providing the largest range of gadget accessories in the UK, the www.phoneshouse.co.uk warehouse is specifically designed to carry good stock levels, process your orders quickly and have your products dispatched the very next-day on all orders placed by 3pm. What's more, we also publish a support number on every page to provide product advice to customers shopping on our website.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

54 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(54)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. Take money first. Then ring and cant speak or understand English then say no money has cleared, so they send another request. Reported as fraud.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

This company are scammers they take all…

This company are scammers they take all your details including bank details promise that it will all be approved then the following day ask for your password then have the audacity to swear at you then tell you if you don’t hurry up and pay the first month upfront they will get fired
STAY AWAY FROM THIS COMPANY THEY ARE SCAMMERS

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fonehouse are great

Fonehouse were great. I spoke to Sameer who got me a great deal on renewing my Contract and he made everything clear to me. Sameer was professional and friendly and I would deffinately 100% recommend.

December 31, 2021
Unprompted review
Rated 1 out of 5 stars

joke

Payed for a pair of Samsung head phones Never got them and still waiting for my money back 4 months later
I think this company are just Internet thieves

May 19, 2016
Unprompted review
Rated 1 out of 5 stars

Terrible service

Contacted the company multiple times about trying to cancel my order and then organise a refund as I had accidentally ordered the wrong product but I never heard anything from them. Clearly have no care for their customers

May 19, 2016
Unprompted review
Rated 3 out of 5 stars

Originality

Bought a profuct which i thought was original but didnt feel like one. However, got a full refund.

May 19, 2016
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Fantastic discount for a overpriced Apple charging wire very fast delivery ordered Sunday arrived Tuesday well packaged, would definitely recommend and use this company again

May 13, 2016
Unprompted review

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