Scam scam scam. Take money first. Then ring and cant speak or understand English then say no money has cleared, so they send another request. Reported as fraud.
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This company are scammers they take all your details including bank details promise that it will all be approved then the following day ask for your password then have the audacity to swear at you th... See more
Contacted the company multiple times about trying to cancel my order and then organise a refund as I had accidentally ordered the wrong product but I never heard anything from them. Clearly have no ca... See more
Payed for a pair of Samsung head phones Never got them and still waiting for my money back 4 months later I think this company are just Internet thieves
Company details
Information provided by various external sources
we pride ourselves on being the UK's leading on-line retailer for Everything Mobile “offering the latest mobile phones and exciting mobile accessories. Boasting unique designs, our extensive product line offers you the customer with not only the very latest cutting edge gadgets as they arrive on the shelves, but the peace of mind that you are purchasing high quality merchandise directly from one of the UK's leading distributors. Our passionate team understands that our customers require a wide range of mobile accessories from an advisor who knows the advantages and benefits of the products currently in stock. This is why when you get in touch with www.phoneshouse.co.uk, you will be greeted by a friendly member of staff who is ready to meet your mobile accessory needs. Providing the largest range of gadget accessories in the UK, the www.phoneshouse.co.uk warehouse is specifically designed to carry good stock levels, process your orders quickly and have your products dispatched the very next-day on all orders placed by 3pm. What's more, we also publish a support number on every page to provide product advice to customers shopping on our website.
Contact info
1st Floor Unit, 5A Raven Road, E18 1HB, Woodford Green
- 02034895545
- info@phoneshouse.co.uk
- phoneshouse.co.uk
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iphone 6S charger
The charger was delivered within two days of being ordered and is exactly what I wanted - I couldn't have asked for more.
Quick, simple and product as expected
Website easy to navigate. Simple to order and pay. Product dispatched and arrived quickly. Product exactly as expected. Can't fault shopping experience.
Service needs improvement.
I ordered some apple headphones from the site. When they arrived, one of the earbuds was completely silent. I contacted the customer service team over a week ago and have still not had a response.
Edit: I have just received a response from the customer service team. They are shipping out replacement headphones.
Excellent charger and value for money
Highly recommended for all Samsung S6 phone owners
Highly recommended
Product is just as described. Fast shipping. I recommend highly
good no waste time food good service
Really useful because I'm Deaf can't eat talk on phone that why use on line JUST EAT.
Genuine products fast delivery
Best Quality Product & Fast Nextday Delivery
Only ordered cable iPhone Cable on Friday Evening & Arrived on Saturday. Definitely use them again. Genuine Apple Product.Thanks
Very good company to deal with, great service and advice
Store is packed with all kinds of mobile accessories of affordable prices
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