Scam scam scam. Take money first. Then ring and cant speak or understand English then say no money has cleared, so they send another request. Reported as fraud.
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This company are scammers they take all your details including bank details promise that it will all be approved then the following day ask for your password then have the audacity to swear at you th... See more
Contacted the company multiple times about trying to cancel my order and then organise a refund as I had accidentally ordered the wrong product but I never heard anything from them. Clearly have no ca... See more
Payed for a pair of Samsung head phones Never got them and still waiting for my money back 4 months later I think this company are just Internet thieves
Company details
Information provided by various external sources
we pride ourselves on being the UK's leading on-line retailer for Everything Mobile “offering the latest mobile phones and exciting mobile accessories. Boasting unique designs, our extensive product line offers you the customer with not only the very latest cutting edge gadgets as they arrive on the shelves, but the peace of mind that you are purchasing high quality merchandise directly from one of the UK's leading distributors. Our passionate team understands that our customers require a wide range of mobile accessories from an advisor who knows the advantages and benefits of the products currently in stock. This is why when you get in touch with www.phoneshouse.co.uk, you will be greeted by a friendly member of staff who is ready to meet your mobile accessory needs. Providing the largest range of gadget accessories in the UK, the www.phoneshouse.co.uk warehouse is specifically designed to carry good stock levels, process your orders quickly and have your products dispatched the very next-day on all orders placed by 3pm. What's more, we also publish a support number on every page to provide product advice to customers shopping on our website.
Contact info
1st Floor Unit, 5A Raven Road, E18 1HB, Woodford Green
- 02034895545
- info@phoneshouse.co.uk
- phoneshouse.co.uk
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Phone stuff
Excellent service. Arrived promptly next day. Would defo recommend!
Would recommend.
Had issue with only cable being delivered when 2 were ordered. Emailed and second cable received the following day.
Excellent customer service will use again
Excellent small easy to use, mobile Phone
Bought mine about six months ago. Very simple and easy to use. Very pleased with mine.
iPad charger cable
Quick, easy ordering, efficient service. As advertised, no problems.
Order not yet received
iPhone headphones
fantastic value headphones; a fraction of the apple price, delivered immediately.
I was mistaken!
I'm afraid I wrote a negative review from my experience, however I received a phone call from a gentleman from PhonesHouse who was very apologetic and explained thoroughly what had happened. I was wrongly mistaken, I hold my hands up. The man offered me a refund and yet still sending my product in the post to my delivery address. Very genuine and helpful customer service. I will look into purchasing again.
Victoria Baillie
Apple 6s charger
Easy use website, fast delivery, great service. Thanks
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