Piercingmania Reviews 191

Piercing Mania have been absolutely brilliant! After I ordered the wrong item, due to my own error, they rectified it instantly. Five star service from
Start to Finish!

Good quality items that are reliable and fast delivered.
And excellent customer service, any problems are immediately met with a fast reply and are ultimately solved.

I’ve ordered from here a couple times now and I had an issue with one of the products delivered. Fantastic customer service from Ronavie helping me resolve it quickly and efficiently. Thank you! Looking forward to my next order soon

Amazing customer service when my returned item never arrived back to the warehouse, lovely staff and great jewellery.

I bought a cluster stud earring for a helix piercing. It was really poor quality and broke whilst in my ear…the bar broke away from the cluster. Can only assume this was as a result of sleeping on it but I have never had this problem with any other earrings. My piercer has said she has never heard of an earring breaking this way and has recommended I buy my jewellery elsewhere.

Orders arrive promptly, great selection of jewellery, and the customer service team is excellent! Thank you Ronavie!

Had not received my order and contacted customer services, my experience was amazing. They dealt with my complaint quickly and efficiently and I will definitely be ordering again.

I ordered some items which got mislaid in the post but when customer service were told they were quick to replace them.
They were extremely helpful and very professional. I will certainly be making further purchases with this company. Excellent.

Have bought a few times from this company, and always happy. This order was sent slightly wrong but customer services resolved it quickly and with such a lovely attitude. Will be a returning customer again!

Amazing variety of jewellery for so many types of piercings with useful info and sizes available. Really quick delivery despite only getting the free shipping, and it was all well packaged and good quality once it arrived. Will be buying here from now on!

Lots of choice, but the sign of good customer service is when things don’t go as planned. I had an issue with two items, and was promptly responded to and a credit offered (plus P&P). Dealt with Ronavie who was responsive and clear and super helpful. Recommended!

I Love Piercing Mania! I have now made three orders and about to make a fourth…all in a very short space of time. The product range is amazing as is the quality and to make it even better the customer service is impeccable. I can honestly say that I will be a loyal and retailer customer.

Just had to write a short review. I had a nose piercing done around 6 months ago. It would not heal at all. Always red and swolen. I was trying everything and it wouldn't heal. I came across piercing mania sea salt and tea tree spray. It was my last resort before taking my nose ring out. Omg this stuff is amazing. After 2 days it has completely healed. I'm so happy with this product and will definitely be buying more. So cheap too, just a few pounds. Brilliant stuff for an infected piercing.

I accidentally ordered the same item twice and I got help and refunded
Thank you so much

Fast dispatch. Quick delivery. Amazing products.

I ordered on Friday the 10th of June, it was late at night too. By Saturday the items where dispatched. I emailed them too just to ask if my belly bars could be delivered before Saturday the 18th of June, which they came on the 15th! The quality of the belly bars a good, I would highly recommend. Also, the customer service team get back to you quickly with lengthy responses.

Definitely don’t recommend.
Their shop and return policy are not acceptable.
Check this out:
Our returns sent to our warehouse in Slough are forwarded to our main warehouse so that they can be processed. This usually takes up to 3 weeks, but in exceptional circumstances, this can take up to 4 weeks.
The worst service ever!

I ordered a couple of bars but the wrong length had been sent by mistake. I contacted them and Jonatan sorted the issue really quickly and sent out the correct size.

Thank you! The bars are perfect and the balls are a lovely colour and good quality

Quality of belly bar extremely poor quality. Every bar I’ve bought has broken or the ball has snapped off. I would not buy from here again.

My initial purchase got lost in the post somehow which was not their fault and when I contacted their customer service, Ronavie was especially kind and helpful in trying to figure out what went wrong and sent me a replacement which I received within a very short period of time! The jewelry is beautiful and I will most likely purchase again!!