"A complete design experience right in your browser! The platform is user-friendly and packed with professional tools suitable for all skill levels. Whether you're editing images, creating social medi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.
Contact info
1-21-01, Suntech @ Penang Cybercity (1817) Lintang Mayang Pasir 3, 11950, Bayan Baru, Malaysia
- support@piktochart.com
- piktochart.com
Replied to 68% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super intuitive to use
Super intuitive to use, and plenty of templates to choose from

Reply from Piktochart
Easy to Use
I find the user interface very intuitive. I can always find the feature that I am looking for.

Reply from Piktochart
I am a geek and love my tools
I am a geek and love my tools, which is why when Piktochart came out in 2015/2016, I jumped right in and started creating. Although I have no formal graphic design background, Piktochart makes me look as though I do. If you follow some simple design rules (regarding the proper use of whitespace, alignment, proximity) it’s hard to create something ugly in this program. My clients continually compliment me on the infographics, posters, and social media covers I make.
This is not a con...but rather kudos for how the company handles cons. Thus far, anything I have suggested that needed "fixing" or features that I wanted added, they have delivered. That is impressive. They also keep in touch with their users, which is amazing.
I am in learning and development and know the value of reducing my learners' cognitive load. I believe that a well-designed infographic can have much more impact on learning transfer than a data-dump slide deck. The marriage of graphics and content makes for strong mental models which leads to learning transfer.

Reply from Piktochart
Easy to share, read and digest
Working with Piktochart has allowed me to share important and helpful information in easy-to-read formats, specifically with families that I work with in paediatric healthcare. Additionally it allows families who are a part of the disability community to create an 'All About Me' sheet to share with their teachers, workers, and care providers. It has been a great help to our community!

Reply from Piktochart
Highly recommended.
The staff at Piktochart are very responsive. They have helped me navigate any hurdle I've faced. The software allowed me to start designing infographics very quickly. I have used the software for one page reports as well as 50 page reports. Using the tips in the help videos made my projects stand out.

Reply from Piktochart
Piktochart helps me maintain a crisp, professional edge
I am an educator and consultant and have been using Piktochart almost exclusively since 2015 and routinely receive compliments on the style of my presentations. I build and present 2 or 3 presentations per week and crisp, attractive visuals are paramount to convey the sometimes complex concepts to my audience. Piktochart has delivered the images, typography, video enabling, and data visualization tools I need to look like an expert in my field and on the rare occasion that I've reached out to the helpdesk, the solutions have been swift and comprehensive. I appreciate all of the upgrades and the relatively affordable subscription fee. I am a happy customer and recommend Piktochart to whoever inquires.

Reply from Piktochart
Easy to use platform
Easy to use platform, with enough design options to not stifle creativity. The fonts and graphic elements are modern, with a nice choice of colors as well. I receive a lot of compliments on my syllabi from my colleagues and students. Thanks, Piktochart!

Reply from Piktochart
Excellent tool, excellent Support
Great and easy to use editor. Tons of templates and ready to use materials.
After using up my 2 download credits (free plan) and using Piktochart just for personal purpose (3 times a year maybe), I contacted the support Team because I wanted another download but rarely see sense in upgrading my plan. Daniela from the support Team kindly reverted 1 credit for a download.
I appreciate this gesture a lot, and now I am thinking to upgrade my plan and using Piktochart as a mane tool :)

Reply from Piktochart

Reply from Piktochart
Awesome for simple graphic projects
Awesome for simple graphic projects.
Many templates to choose from.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







