Pimentae Reviews 235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the amazing service and high-quality products. Customers consistently highlight the delicious taste and perfect strength of the cocktails, noting they are not too sweet and offer a lovely rounded flavor with a kick. Many also appreciate the efficiency and ease of serving the pre-mixed drinks, making them ideal for various occasions. However, some people were dissatisfied with the delivery service, experiencing issues such as delayed arrivals, missing items, or products left unattended. A few other people also felt that packaging was poor, leading to crumpled gift bags or damaged goods upon arrival. Additionally, a small number of reviewers found the taste of the product to be unsatisfactory, describing it as too citrusy or lacking flavor.

What people talk about most

Product

Consumers find the product to be positive, often praising its great taste, lovely flavor, and perfect... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the quick delivery and... See more

Quality

Customers had positive experiences with quality, praising the great taste, lovely flavor, and perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product!! Waited a bit for it owing to stocking issues but excellent communication from them. Small businesses like this are a must to support. Will definitely buy again.

Company replied

Rated 5 out of 5 stars

I ordered the Spicy Margarita set as a Christmas gift, and unfortunately one of the glasses arrived smashed. I emailed the company honestly not expecting much to be done, but I was completely blown... See more

Company replied

Rated 5 out of 5 stars

We supplied Pimentae’s bag-in-box Spicy and Cucumber margarita cocktails to our guests at cocktail hour on our wedding day. As the pre-mixed cocktails only need to be shaken over ice and garnished, Pi... See more

Company replied

Rated 5 out of 5 stars

The Pimentae spicy margarita is delicious! The bottle is beautiful too which makes for an overall great experience, pleasing on the taste buds and pleasing on the eyes! Love it! A new favourite to be... See more

Company replied


Company details

  1. Alcohol Store
  2. Alcohol Manufacturer
  3. Cocktail Bar

Written by the company

Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing margarita

Amazing margarita! Love the slightly piquant flavour. AND imagery fantastic. Also would like to shout out to the customer service team who responded so promptly to a question on my order - service is second to none! Really recommend margarita lovers try this!

March 3, 2022
Rated 5 out of 5 stars

Poor management of delivery by DPD.

The first attempt of delivery never arrived and I was at home the entire day. No help or reply from DPD except a notice that the would deliver it to the East Sheen Post Office. Another notice that they could not deliver it to the post office.on the 4th attempt they claimed that the parcel was perishable and could not deliver it at all.. I tried their reply makethisright. and got no response.
I then contacted Pimentae along with my correspondence and Wynter sorted it out for me. I am not sure if he was able to find out why this happened from them.
I am pleased to have a replacement, delivered as promised.

December 23, 2021
Rated 5 out of 5 stars

Great drinks

Great drinks, great presentation and cool idea with the playlist supplied to compliment the drinks 👏

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

The BEST spicy Margarita around 🌶

It’s honestly the best pre mixed cocktail I’ve had, perfect spice level and great tasting tequila.

Found at bbc good food festival and re bought the Following week and is now on top of my Xmas list.

December 9, 2021
Rated 5 out of 5 stars

Possibly the TASTIEST cocktail I have…

Possibly the TASTIEST cocktail I have ever had.The fact that it is ready made with no need to mess up the kitchen and can be instantly consumed makes it even better. The bottle is a piece of art of which can double up as a wonderful candle holder once emptied. Couldn’t recommend Pimentae anymore - it is a MUST have 😍

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very good!

To be honest, I'm not a massive tequila drinker and just ordered it for the bottle. That said, I was blown away by the drink itself. Great flavour and loved the slight chilli kick. Definitely ordering again.

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Refreshing new cocktail

I ordered a Tommy’s Chilli Margarita, which has the perfect balance of citrus flavours and an appropriate kick. The branding is awesome and the delivery was extremely fast, which also makes it a great gift idea.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulously spicy

Fabulously spicy, fruity experience! Refreshing and exciting- full of South American vibes. Gets the party going 🌶🌶🌶
Love the branding too - roll on the summer 🍋🍋

May 2, 2021
Unprompted review
Rated 5 out of 5 stars

A very welcome change to boring lockdown drinks

Took the plunge with Pimentae’s spicy margarita as I’m fed up of my own cocktail mixing abilities in lockdown...

Their take on a classic margarita is a welcome change from bland mixed cocktails!! It has a lovely citrusy base with a nice kick from the chilli; and all packaged in a beaut bottle!

March 24, 2021
Unprompted review

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