Pimentae Reviews 235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the amazing service and high-quality products. Customers consistently highlight the delicious taste and perfect strength of the cocktails, noting they are not too sweet and offer a lovely rounded flavor with a kick. Many also appreciate the efficiency and ease of serving the pre-mixed drinks, making them ideal for various occasions. However, some people were dissatisfied with the delivery service, experiencing issues such as delayed arrivals, missing items, or products left unattended. A few other people also felt that packaging was poor, leading to crumpled gift bags or damaged goods upon arrival. Additionally, a small number of reviewers found the taste of the product to be unsatisfactory, describing it as too citrusy or lacking flavor.

What people talk about most

Product

Consumers find the product to be positive, often praising its great taste, lovely flavor, and perfect... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the quick delivery and... See more

Quality

Customers had positive experiences with quality, praising the great taste, lovely flavor, and perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product!! Waited a bit for it owing to stocking issues but excellent communication from them. Small businesses like this are a must to support. Will definitely buy again.

Company replied

Rated 5 out of 5 stars

I ordered the Spicy Margarita set as a Christmas gift, and unfortunately one of the glasses arrived smashed. I emailed the company honestly not expecting much to be done, but I was completely blown... See more

Company replied

Rated 5 out of 5 stars

We supplied Pimentae’s bag-in-box Spicy and Cucumber margarita cocktails to our guests at cocktail hour on our wedding day. As the pre-mixed cocktails only need to be shaken over ice and garnished, Pi... See more

Company replied

Rated 5 out of 5 stars

The Pimentae spicy margarita is delicious! The bottle is beautiful too which makes for an overall great experience, pleasing on the taste buds and pleasing on the eyes! Love it! A new favourite to be... See more

Company replied


Company details

  1. Alcohol Store
  2. Alcohol Manufacturer
  3. Cocktail Bar

Written by the company

Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

235 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Pimentae is the exact reason people…

Pimentae is the exact reason people should support small businesses. Not only do they provide a super swift delivery, they constantly keep you updated on your order via email and text. This has to be my favourite drink ever, it's so unique, like nothing I've tasted before and it leaves you wanting more. One bottle will never be enough. The art work is absolutely gorgeous, with so much detail, each time I look at the bottle I see something new. Can't wait to upcycle it. It's Typically everything you would expect to come from a Mexican inspired theme and more. I can highly recommend this company with five star's. Thank you so much Alice and Wynter. ⭐️⭐️⭐️⭐️⭐️

November 13, 2022
Unprompted review
Pimentae logo

Reply from Pimentae

Thank you Claire for such a lovely review! We are so glad you love the product x

Rated 5 out of 5 stars

Great purchase

This is my second delivery and purchase from this company/website. Always prompt delivery and they delivered exactly what I ordered. It matched the description and was very tasty. Good presentation bottle.

August 12, 2022
Pimentae logo

Reply from Pimentae

Thanks Laura, we are so glad you enjoyed our cocktails :)

Rated 5 out of 5 stars

Tommy's Chilli Margarita 10/10

I was very happy to recieve a beautifully packaged bottle in the post. Delivery was quick and the design on the bottle was really cool. The drink itself was amazing, it didn't last long =) Highly recommend 10/10

July 29, 2022
Rated 5 out of 5 stars

Beautifully refreshing drink

Beautifully refreshing drink - not too sweet, and you can actually taste the tequila! All too often, premixed drinks are sickly sweet with only the slightest hint of alcohol. Pimentae has created a beautiful and unexpected blend with this one.

July 28, 2022
Rated 5 out of 5 stars

I sent this as a gift- the packaging…

I sent this as a gift- the packaging was sturdy but still lovely to open- the product was given a very big thumbs up - I ordered the chili margarita cocktail - it arrived on time. Excellent service which I will use again!

July 18, 2022
Rated 5 out of 5 stars

Amazing experience

Amazing experience; Light, refreshing, relaxing drink; smooth, tingles the taste buds! Really enjoyed it; Will definitely buy again! Thank you!

June 29, 2022
Rated 1 out of 5 stars

Average, overpriced pre mixed cocktail....

I ordered thinking it was a flavoured Tequila, however its a pre-mixed drink. I emailed within 30 minutes of placing the order to ask if I was able to cancel. I didn't get a response, so messaged via Instagram and was told it was too late the item had already been shipped. The drink tasted fine, but £30 for 5 100ml drinks is not good value for money. I wouldn't buy it again.

May 16, 2022
Pimentae logo

Reply from Pimentae

Hi Rebecca, we are sorry to hear about your experience. We try to make it clear what each product is on the website and our labelling but have noted down your feedback. We are a very small team so aim to reply as fast as we can and with next day delivery, orders are often dispatched within the hour of being placed. Thank you for sharing your feedback though, it really helps us to be better!

Rated 5 out of 5 stars

Ok. WOW!

Ok, wow! Tequila has always been my party ingredient of choice. I was first given the Spicy Margarita one first, which was amazing. Then someone said to try the Cucumber and Elderflower one, and that was equally incredible. I have now introduced it to friends, and even my family are stocking for the annual family bbq event as they all loved it too. They're the only two drinks you need! Nice work Pimentae team!

April 22, 2022
Unprompted review

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