Pl8lab Reviews 

122
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered plates from these guys before and just re ordered another 2 sets for some new cars, absaloutely amazing service as always and everythings always spot on! Highly recommend! Every element req... See more

Rated 5 out of 5 stars

Nothing but possitive feedback here. Ordered my 4D plates which were delivered promptly, came safely packaged without any scratches or damages. High quality plates, came exactly as I wanted them and l... See more

Rated 5 out of 5 stars

I thought I was not going to receive my plates as I had received no communication about my shipment or tracking. I received my plate 11 days after placing the order. I even got a call from PL8LAB to e... See more

Rated 1 out of 5 stars

Wish I had seen the reviews before ordering! Absolute rubbish plates! looks like the letters have been thrown on the spacing is shocking, PayPal don’t cover customised items so £57 wasted as the sel... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

"Create your stylish number plate for Car & Bike online. PL8 LAB offers best 3D Gel, 4D black laser & more designer number plate in UK within budget."


Contact info

4.0

Great

TrustScore 4 out of 5

122 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(122)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

customer service none existent ordered…

customer service none existent ordered last thursday , guidelines are processing 1-3 days delivery 2-5 days delivery however it’s now friday and not heard nothing contact through instagram multiple times and just read messages with no reply

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST!!

AVOID AT ALL COST!!!
Would give a minus 10 rating if I could!!
I tried buying a set of plates from Pl8 Lab for my daughters 18th birthday in plenty of time (4 weeks prior) having already purchased and received retention certificate.
I ordered an oversized rear plate. I have previously bought a plate from them with no issue so was happy to be a returning customer.
Sadly, how mistaken was I to think I'd get a good service the second time around.
They say the plate should arrive in 5 working days which would've been great however, after 14 days I'd not received anything or heard off them. I emailed them (no phone number available which is a red flag). Heard nothing. Emailed again and again and on the third time of trying to contact them they replied. They told me that the oversized plates were out of stock and would be in between Wed and Fri of that week (this reply was on the Mon) and it would be made and guaranteed it would be posted by that weekend (I have the emails to prove this).
The following Mon came and I'd not received anything, then Tue and still nothing. I contacted them again only to be told that my plates had not been made (even though prior to the weekend I was promised different) and they would be done in the next few days.
This wasn't good enough!!! My daughters most special birthday was a few days away and I'd had nothing to give her. I explained to them that even if it was sent out that day, I'd not get them in time for her birthday so they have ruined my plans.
4 and a half weeks after I made the purchase and a week after my daughters birthday I received a package from them. To add insult to injury it was just a rear plate when I ordered and paid for a pair!!!!
After 6-8 more emails and being completely ignored, I was lucky enough to have made the purchase through PayPal.
I got PayPal involved as I was being ignored. They contacted PL8 Lab who agreed to give me a full refund if I sent them the rear plate back. I did this and had to pay the cost of the postage (so i lost that amount instantly). When the courier delivered it, it was refused at the return address and sent back to my home address and no refund was given.
I contacted a supervisor in PayPal who said it was terrible how I'd been dealt with and instantly gave me a full refund (postage included) and said I'd have nothing more to do and they would reclaim the cost backs from PL8 Lab.
So firstly, they entrapped me with my purchase as they didn't advertise the oversized plates as out of stock and neither was I told when making the purchase (if I knew they were out of stock I'd have gone elsewhere to purchase them or even purchase a different size so i had them in time for my daughters birthday) I had to find out 14 days later. They answered 3 of my 15 emails over the course of a 3 week period and then was ignored. I then received a delivery from them 4 and a half weeks after initial purchase and then the delivery was incorrect.
The company is a joke and I would advise any of you prospective customers to make your purchase from any other company than PL8 Lab where I'm sure you will be treated far better.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn't shop anywhere else

Ordered a few plates from Pl8 Lab now, easy to design the plate exactly how you want it on their website and always fast delivery and competitive pricing 👍

December 5, 2023
Unprompted review
Rated 3 out of 5 stars

Ordered a set of plates yesterday and…

Ordered a set of plates yesterday and haven’t received any confirmation of the order which is quite worrying…

Looking at previous reviews, I’m not feeling too confident. Do I wait a while or just get a refund - I don’t know!

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

No longer a loyal customer

Edit: very quickly rectified my issue after threatening to open a PayPal case and leave a bad review, new plates sent to me 2 days later

ORDERED OVER 7 TIMES WITH THEM WILL NEVER AGAIN

Sent me incorrectly spaced plates and stated if I want the right plates remade I have to destroy the plates they sent me and send me a photo.

I asked if they wanted me to return the incorrect item and they said they would just bin it if I did.

So I said I would keep the plates as a spare - they told me if I want to do that I won’t get the replacement for the correct item.

Makes no sense. I’ve ordered from them over 7 times yet they can’t resolve one small issue. Awful company

WILL NEVER BUY FROM THEM AGAIN

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was perfect and the quality of the plates are amazing went for a 4d gel with neon blue I highly recommended them the customer service was amazing got delivered quick if you are looking for a plate I highly suggest pl8lab

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great value and fantastic plates.

Ordered gel number plates from Pl8lab on their easy to use website. Followed up quickly from the company with a confirmation of the order. Plates arrived quickly and to my absolute delight I realised the plates were pressed aluminium with gel letters and numbers. The plates look amazing and are really good quality. I highly recommend ordering from this company. Thank you.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from these guys

Brilliant service from these guys. I ordered 2 sets of plates instead of one and within half an hour of sending the guys a message they had gave me my refund of the extra set i ordered. Plates arrived in a few days and were excellent. Definitely would shop here and recommend

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Quality is perfect

Quick and easy process! Shipping was very quick. Over the moon with the quality! Will be recommending to others.

February 24, 2023
Unprompted review

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