The first time I have used plane Saver, extremely professional company. They ensure everything is done correctly and in a timely manner. Very happy with Service I received. Doyin is a credit to the co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Asra was very helpful although initially I didn’t understand what a community loan - and that this was what I was applying for. She explained this and the process on a call to me.
Highly recommend PlaneSaver. In a world where most banking is done by algorithms, PlaneSaver still values the human element. Initially i recieved a no on my loan application however after explaining m... See more
Company replied
What a great experience, plane saver have taken such a weight off my mind with a consolation loan and even paid my debts straight off for me! Doyin Arowolo was responsive and answered any questions... See more
Company replied
Company details
Written by the company
Plane Saver was founded in 1993 by a group of British Airways Engineers. They wanted to provide a range of flexible savings and affordable loans to their colleagues. Now with over 26,500 members, it is one of the largest Credit Unions in the UK. Over the last 30 years, Plane Saver has been dedicated to assisting people in managing their finances. As we have grown, we have embraced modern technology while preserving the essence of personalised service. We firmly believe that the human touch is what matters most when handling money matters, and this principle remains unchanged. At the core of our mission lies a commitment to your financial well-being. We take pride in guiding our members toward their dreams of financial freedom. Through a diverse range of savings accounts, fair and affordable loans, and valuable financial tips, we equip you with the tools to build a secure future.
Contact info
Profile West, TW8 9ES, Brentford, United Kingdom
- 020 8607 5020
- info@planesaver.co.uk
- planesavercu.co.uk
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never had an issue!
Never had an issue, money comes straight from my pay cheque and the app is good!

Reply from Plane Saver Credit Union
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







