plantcaretools.com Reviews 214

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I ordered several grow bags for plants as a present for my parents and sent them directly to them. The parcels delivery was good, they were happy with the grow bags. I'm expecting to receive pictures... See more

Company replied

Rated 5 out of 5 stars

I ordered rainpoint devices, which were delivered timely and appropriately. But the most i like about this shop is the after sales service! Guido is very responsive to questions and helps reflectin... See more

Company replied

Rated 1 out of 5 stars

Ordered and paid on July 3rd, the item never came to my hands (sent and returned without explanation), when I asked the reason, they said I should wait the SAME item to return so they could send it a... See more

Company replied

Rated 5 out of 5 stars

I bought small purchase (20 euro) for my plants. Had several additional questions and received more than good answers, helpfull, free of charge, fast, correct!

Company replied

Company details

  1. Garden

Written by the company

Learn the green language Heb je een passie voor planten en tuinen? Of je nu groene vingers hebt of net begint, je bent hier op de juiste plek! Ontdek een breed scala aan producten die speciaal ontworpen zijn om je tuinervaring te verbeteren. Van meters om voedingsstoffen te meten tot pH-testers, bodemvochtmeters, lichtintensiteitsmeters, temperatuursensoren, irrigatiesystemen, groeilampen, kweekzakken en nog veel meer – wij hebben alles wat jij nodig hebt. Blader door onze uitgebreide webshop om de perfecte oplossing te vinden voor jouw plantverzorging. Houd planten in topconditie met producten van topkwaliteit. Jouw planten verdienen het beste!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great customer support

Some items were missing from the initual delivery but after informing the support, the remaining items were sent immediately and arrived shortly after, including one free plant grow bag on top

July 4, 2024
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Reply from plantcaretools.com

Thank you for your review Henrik, much appreciated. Kind regards, Guido

Rated 4 out of 5 stars

Fast delivery

Fast delivery, great pricing, not sure but seems to be dropshipped, no packing slip.

June 2, 2024
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Reply from plantcaretools.com

Hello Mr. Warringa, thank you for your review. We don’t use dropshipping at all !! Either our fulfillment partner in the Netherlands (Huboo in Veldhoven) ships, either our company in France. Kind regards, Guido.

Rated 5 out of 5 stars

I ordered several grow bags for plants…

I ordered several grow bags for plants as a present for my parents and sent them directly to them. The parcels delivery was good, they were happy with the grow bags. I'm expecting to receive pictures of these grow bags in use soon! I bought them a growbag especially for strawberries (or herbs or other plants), with 8 pockets on the sides for plants to also grow out, and three other grow bags in different sizes. I'm curious if they will indeed proof to be an inprovement compared to normal planting pots.

April 15, 2024
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Reply from plantcaretools.com

Thank you for your review Martine. You can watch this video to see how well peppers grow in a small 4 liter grow bag. https://m.youtube.com/watch?v=kV3qR76OFMc&noapp=1
Kind regards, Guido

Rated 1 out of 5 stars

I didn't get my order not yet

I didn't get my order not yet. Order was 24.03.2024

March 24, 2024
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Reply from plantcaretools.com

Dear Pawel,

I just tracked your parcel and your parcel should have been delivered today. If this is not the case, please let me know.

You ordered on Sunday 24/3 and we shipped your order on 25/3. I don't know if you're aware of the fact we ship from France, so it takes more time anyway compared to shipping from the Netherlands. It normally takes about 1 week and your order took 2 (working) days extra which is not exceptional. Moreover because we had Easter in between. Of course I'm sorry for the delay but we can't do anything about it, because we don't deliver personally.... Trustpilot on our website is meant to judge OUR services and OUR products and NOT the postal services in France, Belgium and the Netherlands. They have their own rating system you can use to judge them. Kind regards, Guido

Rated 3 out of 5 stars

I still did not receive anything

Today (after a week) I received my Moister indicators. I hope they will work.

March 24, 2024
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Reply from plantcaretools.com

Dear Arjan, as I explained to you this morning it takes a bit longer than it normally does. Our apologies for the delay. In my opinion it's a bit strange to send a bad Trust Pilot review before you receive your order instead of contacting me to ask when the delivery is expected to take place. Kind regards, Guido

Rated 5 out of 5 stars

The package hadn’t arrived in the…

The package hadn’t arrived in the beginning. But action was taken immediately and the people were very kind. Everything was good in the end

February 6, 2024
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Reply from plantcaretools.com

Thank you for your review! Kind regards, Guido

Rated 5 out of 5 stars

Very good assistance on helping plants!

I bought small purchase (20 euro) for my plants.
Had several additional questions and received more than good answers, helpfull, free of charge, fast, correct!

February 21, 2024
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Reply from plantcaretools.com

Thank you for your review Ron, you needed some help… kind regards, Guido

Rated 5 out of 5 stars

very friendly

very friendly, all ordered goods arrived safely, gladly again - fertometer and soil pH, N, P, K test kit

November 10, 2023
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Reply from plantcaretools.com

Hello,Andreas. We appreciate your positive review. Thanks a lot and kind regards, Guido.

Rated 5 out of 5 stars

Works great

Works great and the price is competitive.

September 11, 2023
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Reply from plantcaretools.com

Beste Ruud, hartelijk dank voor de positieve review. Groeten, Guido

Rated 5 out of 5 stars

Great product

Great product. Second time to buy. Needed service and got great help!!

September 2, 2023
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Reply from plantcaretools.com

Graag gedaan Barbara en bedankt voor de review! Met een hartelijke groet, Guido

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