I ordered several grow bags for plants as a present for my parents and sent them directly to them. The parcels delivery was good, they were happy with the grow bags. I'm expecting to receive pictures... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered rainpoint devices, which were delivered timely and appropriately. But the most i like about this shop is the after sales service! Guido is very responsive to questions and helps reflectin... See more
Company replied
Ordered and paid on July 3rd, the item never came to my hands (sent and returned without explanation), when I asked the reason, they said I should wait the SAME item to return so they could send it a... See more
Company replied
I bought small purchase (20 euro) for my plants. Had several additional questions and received more than good answers, helpfull, free of charge, fast, correct!
Company replied
Company details
Written by the company
Learn the green language Heb je een passie voor planten en tuinen? Of je nu groene vingers hebt of net begint, je bent hier op de juiste plek! Ontdek een breed scala aan producten die speciaal ontworpen zijn om je tuinervaring te verbeteren. Van meters om voedingsstoffen te meten tot pH-testers, bodemvochtmeters, lichtintensiteitsmeters, temperatuursensoren, irrigatiesystemen, groeilampen, kweekzakken en nog veel meer – wij hebben alles wat jij nodig hebt. Blader door onze uitgebreide webshop om de perfecte oplossing te vinden voor jouw plantverzorging. Houd planten in topconditie met producten van topkwaliteit. Jouw planten verdienen het beste!
Contact info
Chemin des Noches, 24390, Hautefort, France
- sales@plantcaretools.com
- plantcaretools.com
4.4
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great Tool for my plants
August 1, 2024
Reply from plantcaretools.com
Bedankt voor de review Mandy ! Met een hartelijke groet, Guido
My package did not arrive
My package did not arrive. After informing the support, they sent a new one. Very good service!
July 10, 2024
Reply from plantcaretools.com
Bedankt voor de review Matti !
Great customer support
Some items were missing from the initual delivery but after informing the support, the remaining items were sent immediately and arrived shortly after, including one free plant grow bag on top
July 4, 2024
Reply from plantcaretools.com
Thank you for your review Henrik, much appreciated. Kind regards, Guido
Reply from plantcaretools.com
Thank you for your review ! Best regards, Guido
Very good service.
June 29, 2024
Reply from plantcaretools.com
Thanks a lot for your review. Kind regards, Guido
Fast delivery
Fast delivery, great pricing, not sure but seems to be dropshipped, no packing slip.
June 2, 2024
Reply from plantcaretools.com
Hello Mr. Warringa, thank you for your review. We don’t use dropshipping at all !! Either our fulfillment partner in the Netherlands (Huboo in Veldhoven) ships, either our company in France. Kind regards, Guido.
Everything was just fine
Everything was just fine. Fast Delivery. Good communication. I can recommend this shop
April 16, 2024
I ordered several grow bags for plants…
I ordered several grow bags for plants as a present for my parents and sent them directly to them. The parcels delivery was good, they were happy with the grow bags. I'm expecting to receive pictures of these grow bags in use soon! I bought them a growbag especially for strawberries (or herbs or other plants), with 8 pockets on the sides for plants to also grow out, and three other grow bags in different sizes. I'm curious if they will indeed proof to be an inprovement compared to normal planting pots.
April 15, 2024
Reply from plantcaretools.com
Thank you for your review Martine. You can watch this video to see how well peppers grow in a small 4 liter grow bag. https://m.youtube.com/watch?v=kV3qR76OFMc&noapp=1
Kind regards, Guido
Reply from plantcaretools.com
Dear Pawel,
I just tracked your parcel and your parcel should have been delivered today. If this is not the case, please let me know.
You ordered on Sunday 24/3 and we shipped your order on 25/3. I don't know if you're aware of the fact we ship from France, so it takes more time anyway compared to shipping from the Netherlands. It normally takes about 1 week and your order took 2 (working) days extra which is not exceptional. Moreover because we had Easter in between. Of course I'm sorry for the delay but we can't do anything about it, because we don't deliver personally.... Trustpilot on our website is meant to judge OUR services and OUR products and NOT the postal services in France, Belgium and the Netherlands. They have their own rating system you can use to judge them. Kind regards, Guido
I still did not receive anything
Today (after a week) I received my Moister indicators. I hope they will work.
March 24, 2024
Reply from plantcaretools.com
Dear Arjan, as I explained to you this morning it takes a bit longer than it normally does. Our apologies for the delay. In my opinion it's a bit strange to send a bad Trust Pilot review before you receive your order instead of contacting me to ask when the delivery is expected to take place. Kind regards, Guido
The package hadn’t arrived in the…
The package hadn’t arrived in the beginning. But action was taken immediately and the people were very kind. Everything was good in the end
February 6, 2024
Reply from plantcaretools.com
Thank you for your review! Kind regards, Guido
Know their products and give good support.
Plantcare tools have experience with there products and give good support with setting it up.
February 9, 2024
Reply from plantcaretools.com
Thank you for your review Gert-Wessel. Kind regards, Guido
Very good assistance on helping plants!
I bought small purchase (20 euro) for my plants.
Had several additional questions and received more than good answers, helpfull, free of charge, fast, correct!
February 21, 2024
Reply from plantcaretools.com
Thank you for your review Ron, you needed some help… kind regards, Guido
Reply from plantcaretools.com
Bedankt voor de review Henk! Groeten, Guido
Great communication and advice!
December 12, 2023
Reply from plantcaretools.com
Dank je Lucas ! Met een hartelijke groet, Guido
very friendly
very friendly, all ordered goods arrived safely, gladly again - fertometer and soil pH, N, P, K test kit
November 10, 2023
Reply from plantcaretools.com
Hello,Andreas. We appreciate your positive review. Thanks a lot and kind regards, Guido.
Reply from plantcaretools.com
Beste Ruud, hartelijk dank voor de positieve review. Groeten, Guido
Great product
Great product. Second time to buy. Needed service and got great help!!
September 2, 2023
Reply from plantcaretools.com
Graag gedaan Barbara en bedankt voor de review! Met een hartelijke groet, Guido
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.