I ordered several grow bags for plants as a present for my parents and sent them directly to them. The parcels delivery was good, they were happy with the grow bags. I'm expecting to receive pictures... See more
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I ordered rainpoint devices, which were delivered timely and appropriately. But the most i like about this shop is the after sales service! Guido is very responsive to questions and helps reflectin... See more
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Ordered and paid on July 3rd, the item never came to my hands (sent and returned without explanation), when I asked the reason, they said I should wait the SAME item to return so they could send it a... See more
Company replied
I bought small purchase (20 euro) for my plants. Had several additional questions and received more than good answers, helpfull, free of charge, fast, correct!
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Company details
Written by the company
Learn the green language Heb je een passie voor planten en tuinen? Of je nu groene vingers hebt of net begint, je bent hier op de juiste plek! Ontdek een breed scala aan producten die speciaal ontworpen zijn om je tuinervaring te verbeteren. Van meters om voedingsstoffen te meten tot pH-testers, bodemvochtmeters, lichtintensiteitsmeters, temperatuursensoren, irrigatiesystemen, groeilampen, kweekzakken en nog veel meer – wij hebben alles wat jij nodig hebt. Blader door onze uitgebreide webshop om de perfecte oplossing te vinden voor jouw plantverzorging. Houd planten in topconditie met producten van topkwaliteit. Jouw planten verdienen het beste!
Contact info
Chemin des Noches, 24390, Hautefort, France
- sales@plantcaretools.com
- plantcaretools.com
4.4
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Quick and solid
Quick and to the point response on email.
Within two days delivered.
RainpPoint works as promised
September 1, 2023
Reply from plantcaretools.com
Graag gedaan JP en bedankt voor de review! Met een hartelijke groet, Guido
everything ok.
August 14, 2023
The irrigation hub has only a edge…
The irrigation hub has only a edge grounding and no pin grounding, this is for Belgium where most houses have pin grounding very irritating .
The Userguide is good and installation is quite simple.
August 8, 2023
Reply from plantcaretools.com
Beste Stan, bedankt voor de review. De moderne stopcontacten in België zijn Europees en daar past de gateway gewoon op. Na 3 jaar verkopen in Belgie ben je de tweede klant die me meldt dat je een Frans stopcontact hebt. Het is dus een uitzondering. Adapters zijn overigens goedkoop en gemakkelijk verkrijgbaar, met name online. Groeten, Guido
Perfect shop!
July 22, 2023
Good price quick shipping.
July 26, 2023
Reply from plantcaretools.com
Dank je voor de positieve review Wim!
Reply from plantcaretools.com
Hi Jörg, thank you for your positive feedback ! Kind regards, Guido
Perfect service
June 30, 2023
Reply from plantcaretools.com
Thank you for the positive review Georges! Kind regards, Guido
Delivery problem solved.
There was an initial problem with the delivery. After contacting the reseller this was handled quickly and satisfactory.
Thanks for the swift reaction. ,👍
June 29, 2023
Reply from plantcaretools.com
Bedankt voor de review. Natuurlijk proberen we een door ons gemaakte fout zo snel mogelijk te herstellen. Groeten, Guido
Reply from plantcaretools.com
You're welcome and thanks a lot for your positive review! Kind regards, Guido
Reply from plantcaretools.com
Hi Jean-Michel, thank you for your positive review ! Best regards, Guido
contrary to what was indicated and…
contrary to what was indicated and written on the packaging, the batteries were not included in the product
April 21, 2023
Reply from plantcaretools.com
Thank you for your review. We had a lot of problems with the batteries so we decided to lower the price with € 4,- and to stop including the batteries. I'm sorry for the fact we should have communicated this in a better way. I regret you didn't contact me immediately. This would have given me the opportunity to explain it and to tell you that we lowered the price of the device. Kind regards, Guido
Not correct content.
The rapitest Digital 3-way analyzer is supplied without batteries, although the manual states that they are included.
The manual is only in English and not in Dutch.
On the other hand, an extra moisture indicator has been supplied (3 instead of 2)
April 17, 2023
Reply from plantcaretools.com
Beste naamgenoot, bedankt voor de review. De batterijtjes gaven veel problemen en worden er sinds kort inderdaad niet meer bijgeleverd. Tegelijkertijd hebben we de prijs met € 4,- verlaagd. We zullen dit beter op onze website communiceren. Op de factuur die alle klanten na een bestelling ontvangen staat duidelijk vermeld dat de gebruiksaanwijzingen op onze website gedownload kunnen worden. Ik zal je alsnog de Nederlandse gebruiksaanwijzing per email toesturen. We zullen bekijken of we dat nog duidelijker bij onze klanten onder de aandacht kunnen brengen. Met een hartelijke groet, Guido
Superb client support
When one of my sensors stopped working, I had contact with Guido. We tried several solutions but no succes and then he sent a new one free of charge right away. Perfect!
April 17, 2023
Unprompted review
Reply from plantcaretools.com
Fijn dat je tevreden bent Cees en bedankt voor de review! Groeten, Guido
I'm missing the possibility to track my…
I'm missing the possibility to track my delivery. Besides that - well done.
April 3, 2023
Great customer support
March 21, 2023
Reply from plantcaretools.com
Thanks a lot for your positive review! Kind regards, Guido
Super quick delivery!
February 27, 2023
Sensor for waterlevel of the houseplants works wel
February 25, 2023
Good costumer service
Although there was some trouble with delivery (first the wrong article was sent), the communication was quick and very friendly and courtious. Thank you!
The product is of good quality.
February 19, 2023
Unprompted review
Reply from plantcaretools.com
We are sorry we sent you the wrong product, that’s why we rushed to make up for our mistake. Thank you for your positive review. Kind regards, Guido
Great products and service
February 9, 2023
Reply from plantcaretools.com
Thanks a lot for your great review. Kind regards, Guido
Perfect analyzing soil product
Perfect product for analyzing the soil of the yard and with dutch manual.
I experienced a supplier who really services for customer satisfaction.
January 22, 2023
Reply from plantcaretools.com
Bedankt voor de positieve recensie Rick en mooi dat de soil test kit 80 tests goed voldoet! Met een hartelijke groet, Guido
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