Plants Galore Reviews 

2,255
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in wonderful condition, featuring healthy foliage, secure packaging, and careful handling. Many people also appreciate the smooth online ordering process, friendly assistance, and overall efficient service provided. However, some customers also noted that deliveries could sometimes take longer than expected, often accompanied by communication delays regarding order tracking. A few reviewers additionally experienced unfortunate issues with damaged packaging or less than optimal plant health upon arrival. Despite these occasional drawbacks, buyers generally found the overall purchasing journey satisfactory, truly worthwhile and reliable.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items arrive quickly and in healthy... See more

Quality

Reviewers highlight positive aspects of quality, noting that purchases arrive in healthy condition,... See more

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight fast arrival times,... See more

Service

Customers consistently note positive experiences with service, highlighting helpful drivers, prompt email... See more

Order

Consumers find order to be positive, highlighting that the process is very easy to complete online and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more

Rated 5 out of 5 stars

Beautiful plants, very well packed, we are very happy. The plants were larger, cheaper and delivered faster the similar offers from other suppliers. It would have been nice to have slightly more... See more

Rated 5 out of 5 stars

Five Stars - Excellent Value & Quality I am absolutely thrilled with this beautiful tree! The price is completely unbeatable for the quality you get. On top of that, it arrived incredibly fast and wa... See more

Rated 5 out of 5 stars

It is Spring bank holiday Monday morning, I live near Plants Galore so am a frequent visitor. Today it excelled itself in being so gloriously stocked. Amelia, on the cash desk, was totally charmin... See more


Company details

  1. Garden Center

Information provided by various external sources

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(2,255)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered the black bamboo in the 3litre…

Ordered the black bamboo in the 3litre pot , not sure what to expect as was only £39 or near enough . Absolutely stunning when it arrived so healthy bigger than I thought absolutely love it packaging was brilliant and delivered fairly quick will definitely buy from this company again big Thankyou

September 16, 2026
Rated 5 out of 5 stars

Fabulous healthy plant!

Ordered a Convolvulus cneorum online that arrived quickly- was well packaged and the plant was really healthy and quite large. One slight issue was the cost of delivery but given it arrived quickly and was very well packaged I can’t complain. Overall really happy with my purchase from Plants Galore and would recommend this company.

September 7, 2026
Rated 5 out of 5 stars

Purchase of Escallonia planes.

The service from Plants Galore was beyond excellent.
I ordered two Escallonia plants, and one of them was a large Golden Ellen in a 20 litre pot.
However when the plant arrived from Holland, they were not happy with the condition it was in.
So they pruned it and delivered it to me for half of the original purchase price of £130.

August 25, 2026
Rated 4 out of 5 stars

Great produce, communication could be better

I wanted a specific type of echinacea to complete a new garden and found this site was the only one with availability and was prepared to pay the premium resulting from the addition of the postage cost. What I had failed to realise that orders placed after Wednesday would not be processed for fulfilment until the following Thursday. Consequently the delivery was ten days after order with little in the way of communication other than the initial order acknowledgment email. Initial attempts to contact them regarding the order went unanswered until I finally had a phone call answered and their ordering system explained to me.
The plants came promptly via APC, very well packaged and in excellent condition so it's a shame that I've deprived them of a star simply for poor communication which would have been avoided if it had been made evident on the site or in their acknowledgment email of their weekly processing of orders.

August 26, 2026
Rated 3 out of 5 stars

Packaged well and fast delivery

Packaged well and fast delivery, however I’ve given it 3 stars because I ordered a large 7.5 litre pot and it had a lot of cuttings taken away from it, obviously for propergation purposes. It wasn’t any bigger than a 5 litre pot which was less expensive so a bit disappointed.

August 19, 2026

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