Platinum Double Glazing Ltd Reviews 

69
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Great service to start, however there was problems with the door within 9 months. After speaking with Lee who promised to come and sort these problems he never turned up, we chased and chased and eve... See more

Rated 5 out of 5 stars

Brilliant team- couldn’t recommend enough. Shaun was wonderful, he came round within a week of calling to discuss options for new windows. The two Lee’s installed our windows excellently…profes... See more

Rated 5 out of 5 stars

Lee & Lee are skilled at what they do and take pride in their work and will work so hard until you are 100% happy. A couple of things were not correct which they were quick and happy to resolve with n... See more

Rated 5 out of 5 stars

This is the 3rd time we use Platinum, never been disappointed with this company. Great communication and unbeatable prices. The work is done quickly and well no matter the weather! These guys really c... See more

Company details

  1. Double Glazing Installer

Written by the company

We are a local family run business with over 40 years experience in the double glazing sector. We strive to offer all our clients a caring and professional service as standard. We only install the best available products and are fortunate to have some of the best installers in the industry. We cover all areas in the south east of england and are a trusted Fensa registered company. we offer a full insurance backed guarantee as standard. Finance options available


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

69 reviews

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4.3

All reviews

(69)

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Rated 5 out of 5 stars

Excellent service and really happy with…

Excellent service and really happy with the end product.

Had visits from both the sales team and Lee from the installation team, who very kindly and patiently went through various options with my partner and I to ensure the product we ordered was what we wanted.

I particularly appreciated the option to visit houses that were being fitted with new windows, as opposed to just visiting a showroom. This showed me the high standard of the finish that I could expect and allowed me to speak to previous customers about their experiences with Platinum.

A fast, efficient service with a physical premises that can be visited should the unlikely event of a problem arrives.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing work

This is the 3rd time we use Platinum, never been disappointed with this company. Great communication and unbeatable prices. The work is done quickly and well no matter the weather! These guys really care for customer satisfaction. We have many properties around London and will carry on using Platinum for future work. Highly recommend. Thank you

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Platinum are great!!!!!!

Sean is great he explains everything well and gave me great ideas on various home improvements. Lee the installer is brilliant. I couldn’t have asked for a better finish on my new front door and has since replaced my bathroom window aswell. I will be getting platinum to replace all of the windows in my house soon as they are also very reasonable on price! Defo recommend these guys!

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Misted windows

I have just used platinum glazing to renew 2 window panes that were misted up. Quote very reasonable, work done quickly and professionally, would definitely recommend them.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Made an enquiry and it was picked up…

Made an enquiry and it was picked up immediately. Had a visit to discuss my requirements and paid a deposit. Good service throughout with good communication. Door and window fitted same day and they look great - pleased and would recommend and use Platinum again 😊

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

I contacted platinum for an emergency…

I contacted platinum for an emergency window replacement,Lee was exceptionally professional and got the job done in minimal waiting time. Of the back of the impeccable service I received I am awaiting a quote for al windows to be replaced.
Thanks again lads

February 26, 2023
Unprompted review
Rated 5 out of 5 stars

Superb Quality and Service

After contacting various Double Glazing Companies we decided on Platinum Double Glazing to fit our windows and doors. That choice has been vindicated on many levels. In his personal visit, Shaun brought a demonstration window frame and gave us all the information we needed on the Rehau, DoorStop and RockDoor products they install and their 10 year Mechanical and Security guarantees. The guarantees are backed up by an independent Home Improvement Deposit Protection and Guarantee Insurance for added peace of mind. We were given projected delivery and fitting dates and a very competitive price, all of which were adhered to. When it was time for the installation we couldn’t have been more impressed with the expertise, efficiency, quality, consideration, attention to detail and professionalism of Lee & Lee who worked so well together in extremely cold weather to get the job done. It was a pleasure having them around, and they did a beautiful job. When the days work was completed the house was left clean and tidy and we were kept informed of the plan for the next day. We highly recommend Platinum Double Glazing and have already done so to future customers. Many Thanks for a job well done !

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Lee made the experience really easy

Lee made the experience really easy, he explained all of the different options of doors. Lee & Lee turned up on time, they were very professional and explained every part of the process. Demonstrated how to use the doors. When they were finished they measured up another job for me so I will definitely be using them again in the future.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Company, 5 Star

The work by the fitters was exceptional, my door looks absolutely marvellous, recommend this company first class work and product exceptional as well, I am over the moon with the look of my new door. Thank you so much Shaun and team for your outstanding work.Rita

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Shaun explaining all the different options.The installing of 6 windows, patio doors and a Rockdoor.
Lee and Lee were very professional, friendly and polite. Everyone worked very well together.
I would highly recommend Platinum Double Glazing.
Thank you.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Well deserved 5 star rating

We had a bathroom Velux window replaced - a very friendly and efficient service at a very ressonable price. A well deserved 5 star rating and to be highly recommended.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality of the product

Great quality of the product, as well as the swift and professional customer service. Got the Rockdoor & the porch windows from them and was so pleased with the quality that decided to go ahead with their winter season discount and get all the windows in my house replaced. Best product for value in the market for sure. Shaun and Lee - well done guys! Keep the excellent standard up!

December 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Platinum double glazing fitted our new windows and doors, and arranged for lintels to be fitted above windows where needed. It is a thoroughly up to date product fitted with a reassuringly 'old fashioned' personal service. Every question addressed and resolved, every effort made to ensure a good job done. Service with a smile comes as standard. The team are hardworking, contientious and believe in providing an effective product to suit your needs, at a very fair price, with you choosing your own styling and finishing touches. We were kept informed at every stage, with work dates arranged to suit us. Standards are high, your personal property is respected and treated with care during the work. Recommended 100 percent. A pleasure to have them working in the house.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Replacement of windows and door.

Lee and Shaun are two great guy's the window's and door they fitted are of a superb quality we could not be more pleased. If anyone is considering replacing there windows and doors you would not go rong using Platinum Double Glazing. Tony and Anne Adams.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality so very pleased with…

Excellent quality so very pleased with our new street door would recommend platinum Double Glazing to anyone thinking of replacing there street door.
From Sean visiting to give us all our options to both lee’s fitting the door they were on time, tidy, and very polite.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service by Platinum Double Glazing. Shaun and Leigh did a great job installing 2 new doors at my property. Friendly and courteous service I would certainly use them again and recommend this company.

July 9, 2022
Unprompted review

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