Platinum Double Glazing Ltd Reviews 

69
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Great service to start, however there was problems with the door within 9 months. After speaking with Lee who promised to come and sort these problems he never turned up, we chased and chased and eve... See more

Rated 5 out of 5 stars

Brilliant team- couldn’t recommend enough. Shaun was wonderful, he came round within a week of calling to discuss options for new windows. The two Lee’s installed our windows excellently…profes... See more

Rated 5 out of 5 stars

Lee & Lee are skilled at what they do and take pride in their work and will work so hard until you are 100% happy. A couple of things were not correct which they were quick and happy to resolve with n... See more

Rated 5 out of 5 stars

This is the 3rd time we use Platinum, never been disappointed with this company. Great communication and unbeatable prices. The work is done quickly and well no matter the weather! These guys really c... See more

Company details

  1. Double Glazing Installer

Written by the company

We are a local family run business with over 40 years experience in the double glazing sector. We strive to offer all our clients a caring and professional service as standard. We only install the best available products and are fortunate to have some of the best installers in the industry. We cover all areas in the south east of england and are a trusted Fensa registered company. we offer a full insurance backed guarantee as standard. Finance options available


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(69)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Shaun

Thank you Shaun, Lee and Lee for recently fitting our windows. We were so pleased you took the trouble to fit them for us on a Sunday. We are very pleased with the result.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

Where do I even start, shaun come to my house and spoke to me and my husband about having new windows and doors in, we had other companies come as well, but did not have the same experience as we did with this company, not only was Shaun full of experience he really did understand our needs and what we wanted, he listened to every little bit of detail that we wanted, there was no pressure there what so ever, we felt extremely comfortable going with this company, we then meet the team, well lee and his team are amazing, could not do enough for us, the windows and doors are amazing they worked so well as a team got on so well with each other and they really do enjoy there job, Lee spoke to me telling me what his plan of action was with the house with every step so I really was involved and I felt in good hands, there was no rush about getting the job done nothing like that, after the windows and doors was done lee and his team cleaned up everywhere I’ve told all my family about them and now my friend is having her windows done with the same company, you really need to meet them to understand what I mean, they was fantastic and now my windows have been in over 6 weeks now and not had no problems just a lot of compliments thank you again for your amazing work, for being so nice and friendly and so very experienced in the job you do! It was a pleasure to have you in my home doing my windows and doors

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Professional work, great workmanship

I asked Platinum Double Glazing to replace a sliding door. Shaun came round to explain how it all works, the different options and guarantees. From the get go, I could tell that they were a professional outfit as everything was documented in duplicate with copies handed to me there and then. They kept me updated in terms of when the doors were ordered, when the survey would happen and then the fitting. The fitting itself was very well done despite challenges with the structure. They showed up early and got going quickly. The fitters were very experienced and it was actually quite enjoyable watching how they work. Everything was done well, they tidied up after themselves and I am very pleased with the workmanship. Highly recommended!

June 11, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look