Was struggling to verify my phone-number but via the chat I was helped almost instantly to get verified. Great support!
Company replied
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Review summary
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What people talk about most
Based on these reviews
Good customer care service and since i didnt know Turkish he helped me in English
Company replied
At the start there was problems with phone confirmation, but support was interested to help me and fix the issue. Not all companies have so helpful support as this site, so I recommend this site and w... See more
Company replied
really quick live support in less than five minutes, although as an English speaker it was a little challenging to explain what I needed to do without repeating myself a few times.
Company replied
Company details
Written by the company
PlaySultan: The World's Gaming and Digital Market With the increasing number of players around the world and the increase in productions that have managed to attract game lovers, interest in games has increased greatly today. With the online features and multiplayer game support that the games now include, players can socialize and meet other players within the game. In addition to this sociality, as online games become more popular today, the level of competition within the game is also increasing. With the increase in competition between users, you can look for various ways to improve your game characters and game accounts. Although computer and mobile games played online may vary depending on their type, you can become a winner in the competition by improving many features of your characters, such as costumes, skills, equipment, weapons, and putting your own account ahead of other users with whom you play the same game. In addition to the binding pleasure of competition, the pleasure of winning this race will be something else. You usually resort to purchasing skins and items to strengthen and customize your character in the game. In addition, you can also purchase epin to shop in the store offered by the game and install the game directly. With these purchases, developing and customizing your game character and account will become very simple. You can purchase such content from the official purchase section of the game you are playing, or you can also search for safe and more convenient platforms to purchase it. In this search, as PlaySultan, we offer you the opportunity to purchase the product or items you are looking for at the most affordable and reliable price.
Contact info
United Kingdom
- playsultan.com
3.7
Average
175 reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good a site ı love you play sultan
March 13, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Great site
Great site, using it for weeks and it provides great service, there customer service is also good
March 13, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
I have not understood some of the…
I have not understood some of the negative comments people have made. I understand that some gaming websites are also visited by many children. But I have been using PlaySultan for some time now and I have really found everything I need with my game reloads.When I have needed support they are super attentive. Of course, they all have terms and conditions and schedules. They have solved my doubts whenever I have needed them. They are a very efficient team. Excellent business Team.
March 1, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
very great site with great…
very great site with great possibilities also supportvery helpful.
March 1, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
best cheap website <3
March 1, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
very well in steam offline accounts
February 28, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
The cancellation period for purchases…
The cancellation period for purchases is too long and the sellers are unreliable.
February 21, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
super easy to use and get in game money
February 14, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
I do not recommend
I do not recommend, if the intermediary has a problem with your payment, they block your money, and the site's help does nothing about it and you have to wait about 2 weeks for the money to unblock itself. Zero sensible help, I do not recommend
January 30, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
First and foremost, we are truly sorry for the payment issue you have encountered. We fully understand the frustration this situation may have caused and are taking immediate steps to resolve it. Customer satisfaction is of utmost importance to us, and we are committed to addressing this issue as quickly as possible.
If you would like to provide additional details, please feel free to reach out to our customer service team at live supportline. We would be more than happy to assist you in resolving this matter.
Your feedback is incredibly valuable to us, and we will review our processes to ensure that such issues do not occur in the future.
Thank you for your patience and understanding.
Best regards,
Disgraceful system
Absolutely disgraceful site after I make a payment, they tell me that I have to contact the payment infrastructure myself, disgrace, I hated it, I experienced it when I passed the big payment, don't make a big payment
January 17, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
First and foremost, we are truly sorry for the payment issue you have encountered. We fully understand the frustration this situation may have caused and are taking immediate steps to resolve it. Customer satisfaction is of utmost importance to us, and we are committed to addressing this issue as quickly as possible.
If you would like to provide additional details, please feel free to reach out to our customer service team at live supportline. We would be more than happy to assist you in resolving this matter.
Your feedback is incredibly valuable to us, and we will review our processes to ensure that such issues do not occur in the future.
Thank you for your patience and understanding.
Best regards,
I was scammed for 3.120.60 TL
I was scammed for 3.120.60 TL, PLAYSULTAN does not want to take charge for their payment method used GPAY POS, I sent mails, we call them and they just hang up on me, it is supposed to be your site, you take the blame for having unreliable payment method for buyers.
I have been waiting 3 days for a response and I have not received anything.
update: 10 days and nothing, the money has not arrived yet, when your message says ‘in short time it will be completed’. i was scammed.
January 1, 2025
Unprompted review
Reply from Playsultan
Hello.
I see that you have a balance refund request. Since your card payment is invalid, GPAY has initiated a refund process for you. It will be completed shortly. We apologize for your bad experience. You can get support for the relevant issue from our live support.
Playsultan Support Team
Reply from Playsultan
Hello
Thanks your feedback and choosing us.
Have a good day.
Playsultan Support Team
one of the best online shopping site…
one of the best online shopping site for online games and E-Pins. You guys can trust with no doubt. Very fast and affordable
December 16, 2024
Unprompted review
Reply from Playsultan
Thank you for feedback. I'm glad to hear that.
This is an extremely bad site
This is an extremely bad site. This should be the last store you use. It does not do refunds and almost everyone is a scammer.
December 9, 2024
Unprompted review
Reply from Playsultan
Hello,
Thanks for your feedback. Refund transactions may vary depending on the product. Unfortunately, it is not possible to refund every product.
Have a good day.
I reccomend very good
I have been shopping from here for years and I have never encountered with a problem, always fast and reliable and whenever I had questions the live support have always been very helpful.
November 13, 2024
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
BAD VERY BAD
Definitely do not shop there. They deliver the products in 2 days, the representatives treat the customers like dogs, they are disgraceful and fraudsters.
kesinlikle alışveriş yapmayın . ürünleri 2 günde teslim ediyorlar ,temsilciler müşterilere köpek gibi davranıyor , rezalet ve dolandırıcılar.
October 23, 2024
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
Its very reliable and Fast
Its very reliable and Fast. If you think you need premium level service,you can find only here. Live aupport is ver good.
October 13, 2024
Unprompted review
Reply from Playsultan
Thank you for your feedback.
Today I bought a random account but the…
Today I bought a random account but the account is closed for a month and he talked with the support about that I want to change the mail to protect my account he told me it is not possible I told him all you have access on this account he said no I can't tell you and this means that they are fraudsters and after a while they will change the password like the rest of the sites And also I talked to the support a long time ago and who today did not reply to me I do not recommend buying from them until after this change Problems
October 8, 2024
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
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