Plumbgas Services Limited Reviews 287

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, efficiency, and helpfulness of the staff. Many people appreciate the fair pricing and the clear communication regarding appointments and completed work. Reviewers frequently mention that technicians arrive on time, are respectful, and leave the work area clean and tidy. The staff, from the office team to the engineers, are often described as friendly, polite, and knowledgeable, going above and beyond to assist customers and explain procedures. People also noted the company's reliability and their ability to handle various plumbing and heating issues effectively.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, efficiency, and... See more

Price

Clients share positive opinions on price, finding quotes reasonable and costs clearly explained before work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Boiler repair

Have always had first class service from Plumbgas. Rang the company yesterday morning as we had a cold radiator and the engineer called the same day. The issue was fixed but a leaking filter unit was identified. Today the new unit was installed. These engineers are always busy but will always try and fit you in as soon as possible. Can't fault the service we have received. Thank you Ethan and Chris.

January 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We will always do our best to look after our customers, thank you for the 5 stars. Sally-Anne

Rated 5 out of 5 stars

Ethan is fantastic

Ethan is fantastic. A credit to your company. We are very well pleased with his work today.

January 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for that great review for Ethan we will let him know. The PlumbGas Team

Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever , on time , helpful and friendly

January 22, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for positive review. The PlumbGas Team

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! Had a reminder email 48hrs before and a text on the day detailing the engineer and time of arrival. Mick was really knowledgeable and really helpful with some issues we were having. Payment taken easily and invoice issued immediately. Will definitely be using again for yearly servicing

January 22, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We are always trying trying to improve our customers' experience, thank you for the feedback. The PlumbGas Team

Rated 5 out of 5 stars

Excellent boiler service

Excellent, friendly and informative service.

January 18, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 star review. The PlumbGas Team

Rated 5 out of 5 stars

Good service

Good service. Turned up on time.

January 16, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 star review for Ryan. The PlumbGas Team.

Rated 5 out of 5 stars

Boiler repair

Visit arranged within a few days to sort out a slight leakage on boiler. Engineer arrived as planned and sorted out the problem in their usual efficient and courteous manner. Have used this company for many years and will continue to do so

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and professional …

Chris was very helpful both over the phone late on a Friday and on a subsequent visit to sort out our Hive problem.
An excellent Company who always go the extra mile to provide a first class service

January 8, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, pleased we got you all sorted in time. The PlumbGas Team.

Rated 5 out of 5 stars

Serviced Fire and Boiler

Mick is polite, respectful, tidy, and knowledgeable. He explains what he is doing. He serviced both gas fire and combi boiler. This is the 2nd time Mick has serviced my gas appliances. I have used Plumbgas for approximately 8 years and find them and excellent company with excellent staff.

January 8, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us such a lovely review, we look forward to working with you again in the future. The PlumbGas Team.

Rated 5 out of 5 stars

Boiler and gas fire service

Mick came to service our boiler and gas fire. He was very professional and informative. He answered the questions I had regarding the boiler settings. He was neat, tidy and covered the new carpet with a cloth before starting on the fire.

January 3, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a review, we will pass on to Mick. The PlumbGas Team

Rated 5 out of 5 stars

Potential problems resolved

This was an installation of Hive automated controls via an App on my iPhone. There was some trepidation on my part as I pretested the Ethernet ports on my router and found some sticky problems. In the event, the Plumbgas engineer, Chris, found a fortuitous route around the potential problem and resolved the concerns. The rest of the installation was excellent and the product seems good. Excellent service Plumbgas!

December 15, 2023
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave a review. The PlumbGas Team

Rated 5 out of 5 stars

PlumbGas

PlumbGas were recommended to me and they didn't disappoint. Friendly, fast and a competitive price. Mick Bourne did my boiler service, top man, friendly chap with bags of knowledge and expertise. I will use again and recommend to anybody :-)

November 3, 2023
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for a 5 star review, we look forward to working with you again. The PlumbGas Team

Rated 5 out of 5 stars

Boiler & has fire service

My first time of using Plumbgas for boiler and gas fire service and I am well impressed. Mick arrived on time, was cuteous & very efficient offering good advice to my queries. See you again next year!

December 14, 2023
Unprompted review
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Reply from Plumbgas Services Limited

Thank you! See you next year. The PlumbGas Team

Rated 5 out of 5 stars

Brilliant service!

I was without heating and hot water when my combi boiler broke down. Plumbgas responded within three days at a very busy time of year, despite my not having a service plan. Customer service on the phone and in person is excellent. The fault was put right quickly at a very reasonable cost. The engineer explained everything clearly and completed the work quickly to allow me to be on time at the school gate. Plumbgas are brilliant!

December 13, 2023
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, pleased we could get you up and running. The PlumbGas Team

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, courteous and efficient . Resolved the issue positively, but also completed another quick fix on a separate issue. Always an exemplary standard of service.

December 13, 2023
Unprompted review
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Reply from Plumbgas Services Limited

We are pleased Ryan got everything sorted for you. The PlumbGas Team

Rated 5 out of 5 stars

Excellent boiler service

Always used Plumbgas for serving our boiler … the last five years
Always get a text when they are on their
Way.
Today, Mr Bourne was on time, polite and very efficient and professional

December 13, 2023
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for leaving us a 5 star review. The PlumbGas Team.

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