Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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4.9

All reviews

(299)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always reliable

Always reliable, good company

March 4, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

Great Company & engineers. …

Very pleased with all aspects of work on boiler, radiators & plumbing. Now have annual service cover for all heating needs. Skilled, polite, considerate, friendly & informative engineer. Thank you, Plumbgas, for peace of mind.

February 29, 2024
Unprompted review
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Reply from Plumbgas Services Limited

What a lovely review to read, thank you very much and we look forward to looking after your system. Many thanks, The PlumbGas Team

Rated 5 out of 5 stars

Fixing flush plate for a wall mounted…

Fixing flush plate for a wall mounted toilet. Jack arrived at appointed time, he showed care and consideration for my property and did an excellent job. Very happy with Plumbgas (again)
I recently had a new boiler installed and that was excellent as well

February 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave Jack a 5 star review. The PlumbGas Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Moved into our new home, only to find that the vendors had taken away the Tado Internet bridge. Finally got it returned, but the heating still wouldn’t work. Had one company come out but all they knew to do was a temporary rewiring so we lost ability to have two circuits. We tried Plumbgas next and although it’s taken them several visits because of idiosyncrasies with our house they communicated with Tado multiple times and have now got our heating working on two separate circuits with no extra charges incurred for all the extra visits.

February 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, glad all is sorted for you now. The PlumbGas Team

Rated 5 out of 5 stars

Thanks again for a yearly service on…

Thanks again for a yearly service on the gas central heating. Mick is a fantastic engineer with a great customer focus. Thanks again for a job well done.

February 27, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for another excellent review! The PlumbGas Team

Rated 5 out of 5 stars

Boiler service completed well

Mick attended on time to complete an annual boiler service. He was friendly and efficient and all work completed with a minimum of fuss

February 23, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for another 5 star review for Mick and the business. The PlumbGas Team

Rated 5 out of 5 stars

This visit was to replace a worn seal…

This visit was to replace a worn seal in the boiler. The service was excellent being kept informed about the arrival time of the engineer. Very polite and professional. Didn't feel like I was being overcharged. Happy to continue to use Plumbgas

February 13, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for that great review and 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

An excellent job

Jack worked really hard. Although there was a faulty part, he rushed to the plumbing shop twice and managed to fix the gas leak and connect the new gas oven. Well done!

February 7, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for for the review Su - Jack was determined to get you up and running!

Rated 5 out of 5 stars

Fabulous customer care

Fabulous customer care, the scheduling team in the office were friendly and efficient and Jack our engineer was the best! Friendly, polite, helpful and informative! I am signing up for annual boiler service straight away

February 6, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

We are glad you are happy with the service and look forward to working with you in the future. The PlumbGas Team

Rated 5 out of 5 stars

Job done, no bother.

Engineer arrived ahead of time and completed the work with first rate professionalism. The job was to replace bath mixer tap cartridges…… previously untouched for 22 years!
Job done, no bother. Excellent work.

January 31, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave a review, we're happy Ethan has sorted everything for you. The PlumbGas Team

Rated 5 out of 5 stars

Boiler repair

Have always had first class service from Plumbgas. Rang the company yesterday morning as we had a cold radiator and the engineer called the same day. The issue was fixed but a leaking filter unit was identified. Today the new unit was installed. These engineers are always busy but will always try and fit you in as soon as possible. Can't fault the service we have received. Thank you Ethan and Chris.

January 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We will always do our best to look after our customers, thank you for the 5 stars. Sally-Anne

Rated 5 out of 5 stars

Ethan is fantastic

Ethan is fantastic. A credit to your company. We are very well pleased with his work today.

January 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for that great review for Ethan we will let him know. The PlumbGas Team

Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever , on time , helpful and friendly

January 22, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for positive review. The PlumbGas Team

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! Had a reminder email 48hrs before and a text on the day detailing the engineer and time of arrival. Mick was really knowledgeable and really helpful with some issues we were having. Payment taken easily and invoice issued immediately. Will definitely be using again for yearly servicing

January 22, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We are always trying trying to improve our customers' experience, thank you for the feedback. The PlumbGas Team

Rated 5 out of 5 stars

Excellent boiler service

Excellent, friendly and informative service.

January 18, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 star review. The PlumbGas Team

Rated 5 out of 5 stars

Good service

Good service. Turned up on time.

January 16, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 star review for Ryan. The PlumbGas Team.

Rated 5 out of 5 stars

Boiler repair

Visit arranged within a few days to sort out a slight leakage on boiler. Engineer arrived as planned and sorted out the problem in their usual efficient and courteous manner. Have used this company for many years and will continue to do so

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and professional …

Chris was very helpful both over the phone late on a Friday and on a subsequent visit to sort out our Hive problem.
An excellent Company who always go the extra mile to provide a first class service

January 8, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the review, pleased we got you all sorted in time. The PlumbGas Team.

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