Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(299)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Efficient, friendly and honest.

March 28, 2024
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

This company is very efficient very…

This company is very efficient very good staff and work is done to a very high standard
I would highly recommend it to anyone

March 26, 2024
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Reply from Plumbgas Services Limited

Thank you for your lovely feedback, I will pass this onto Jack and the team.

Rated 5 out of 5 stars

Excellent service

2nd year of using plumbgas and another excellent service from this company and Jack Cross, they kept me informed from booking of any changes to appointment and when the engineer was on the way. Jack also serviced my father in laws boiler next door and he was impressed with service and advice given.

March 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We are pleased you are both happy with Jack and the services - The PlumbGas Team

Rated 5 out of 5 stars

Excellent

Efficient reliable trustworthy polite friendly service

March 18, 2024
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Reply from Plumbgas Services Limited

Thank you for the lovely review and the 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

Boiler service

Efficient and very pleasant engineer , will certainly keep sticking with them

March 27, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you taking the time to leave us a 5 star rating. The PlumbGas Team

Rated 5 out of 5 stars

I've been using plumbgas since they…

I've been using plumbgas since they started. I would not use anyone else they are professional and totally trustworthy.

March 26, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for continued support Scott! The PlumbGas Team

Rated 5 out of 5 stars

Honest and reliable

Honest and reliable.
Have always recommended them.

March 4, 2024
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Reply from Plumbgas Services Limited

Thank you for 5 star review, The PlumbGas Team

Rated 5 out of 5 stars

Very professional

Very professional. Never let you down. Very good communication. Would highly recommend.

March 13, 2024
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Reply from Plumbgas Services Limited

Thank you for 5 star review, The PlumbGas Team

Rated 5 out of 5 stars

Always a great service.

Always a great service.
They turn up on time, you get a text and can track engineer so exact arrival time is known.
They're polite and don't leave a mess
Highly recommend

March 4, 2024
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Reply from Plumbgas Services Limited

What a lovely review, great to read! Thank you, The PlumbGas Team

Rated 5 out of 5 stars

Don't think twice…

Have been dealing with Plumbgas for over five years now.
Never let us down, always professional and efficient, very reliable and leave the place looking like they'd never been....
Thankyou

March 15, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for being a loyal customer and leaking us a review. The PlumbGas Team

Rated 5 out of 5 stars

Emergency boiler repair.

With our boiler suddenly producing a leak you sent a technician within a few hours to investigate.
We were without hot water and central heating. Good that we have a gas fire that you regularly service, that was called into action for the first time in years!
The boiler repair was completed a few days later.
Excellent response and repair, thank you.

March 5, 2024
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Reply from Plumbgas Services Limited

Thank you for that positive review, we will share it with the team.

Rated 5 out of 5 stars

Great service

We had issues with couple of taps in the house and engineer Ryan was an absolutely lovely man, he fixed the taps within an hour and even gave us hints and tips and advice on things we can do ourselves to fix small issues. His help was much appreciated and we are 100% happy with the service received.

March 7, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Glad you are happy with the service and the taps! The PlumbGas Team

Rated 5 out of 5 stars

Great service

Great service, helped us out with a broken boiler the next day of contacting them. Would definitely use again.

March 8, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

Jack Cross engineer

Jack Cross engineer - friendly , informative & extremely knowledgable ! I do wish I had discovered Plumbgas years ago ! I cannot fault their efficient service . Thank you ALL at Plumbgas

March 1, 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome Jane! The PlumbGas Team

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