Plumbgas Services Limited Reviews 286

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, efficiency, and helpfulness of the staff. Many people appreciate the fair pricing and the clear communication regarding appointments and completed work. Reviewers frequently mention that technicians arrive on time, are respectful, and leave the work area clean and tidy. The staff, from the office team to the engineers, are often described as friendly, polite, and knowledgeable, going above and beyond to assist customers and explain procedures. People also noted the company's reliability and their ability to handle various plumbing and heating issues effectively.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, efficiency, and... See more

Price

Clients share positive opinions on price, finding quotes reasonable and costs clearly explained before work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

Don't think twice…

Have been dealing with Plumbgas for over five years now.
Never let us down, always professional and efficient, very reliable and leave the place looking like they'd never been....
Thankyou

March 15, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for being a loyal customer and leaking us a review. The PlumbGas Team

Rated 5 out of 5 stars

Emergency boiler repair.

With our boiler suddenly producing a leak you sent a technician within a few hours to investigate.
We were without hot water and central heating. Good that we have a gas fire that you regularly service, that was called into action for the first time in years!
The boiler repair was completed a few days later.
Excellent response and repair, thank you.

March 5, 2024
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Reply from Plumbgas Services Limited

Thank you for that positive review, we will share it with the team.

Rated 5 out of 5 stars

Great service

We had issues with couple of taps in the house and engineer Ryan was an absolutely lovely man, he fixed the taps within an hour and even gave us hints and tips and advice on things we can do ourselves to fix small issues. His help was much appreciated and we are 100% happy with the service received.

March 7, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Glad you are happy with the service and the taps! The PlumbGas Team

Rated 5 out of 5 stars

Great service

Great service, helped us out with a broken boiler the next day of contacting them. Would definitely use again.

March 8, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

Jack Cross engineer

Jack Cross engineer - friendly , informative & extremely knowledgable ! I do wish I had discovered Plumbgas years ago ! I cannot fault their efficient service . Thank you ALL at Plumbgas

March 1, 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome Jane! The PlumbGas Team

Rated 5 out of 5 stars

Always reliable

Always reliable, good company

March 4, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

Great Company & engineers. …

Very pleased with all aspects of work on boiler, radiators & plumbing. Now have annual service cover for all heating needs. Skilled, polite, considerate, friendly & informative engineer. Thank you, Plumbgas, for peace of mind.

February 29, 2024
Unprompted review
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Reply from Plumbgas Services Limited

What a lovely review to read, thank you very much and we look forward to looking after your system. Many thanks, The PlumbGas Team

Rated 5 out of 5 stars

Fixing flush plate for a wall mounted…

Fixing flush plate for a wall mounted toilet. Jack arrived at appointed time, he showed care and consideration for my property and did an excellent job. Very happy with Plumbgas (again)
I recently had a new boiler installed and that was excellent as well

February 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave Jack a 5 star review. The PlumbGas Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Moved into our new home, only to find that the vendors had taken away the Tado Internet bridge. Finally got it returned, but the heating still wouldn’t work. Had one company come out but all they knew to do was a temporary rewiring so we lost ability to have two circuits. We tried Plumbgas next and although it’s taken them several visits because of idiosyncrasies with our house they communicated with Tado multiple times and have now got our heating working on two separate circuits with no extra charges incurred for all the extra visits.

February 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, glad all is sorted for you now. The PlumbGas Team

Rated 5 out of 5 stars

Thanks again for a yearly service on…

Thanks again for a yearly service on the gas central heating. Mick is a fantastic engineer with a great customer focus. Thanks again for a job well done.

February 27, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for another excellent review! The PlumbGas Team

Rated 5 out of 5 stars

Boiler service completed well

Mick attended on time to complete an annual boiler service. He was friendly and efficient and all work completed with a minimum of fuss

February 23, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for another 5 star review for Mick and the business. The PlumbGas Team

Rated 5 out of 5 stars

This visit was to replace a worn seal…

This visit was to replace a worn seal in the boiler. The service was excellent being kept informed about the arrival time of the engineer. Very polite and professional. Didn't feel like I was being overcharged. Happy to continue to use Plumbgas

February 13, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for that great review and 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

An excellent job

Jack worked really hard. Although there was a faulty part, he rushed to the plumbing shop twice and managed to fix the gas leak and connect the new gas oven. Well done!

February 7, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for for the review Su - Jack was determined to get you up and running!

Rated 5 out of 5 stars

Fabulous customer care

Fabulous customer care, the scheduling team in the office were friendly and efficient and Jack our engineer was the best! Friendly, polite, helpful and informative! I am signing up for annual boiler service straight away

February 6, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We are glad you are happy with the service and look forward to working with you in the future. The PlumbGas Team

Rated 5 out of 5 stars

Job done, no bother.

Engineer arrived ahead of time and completed the work with first rate professionalism. The job was to replace bath mixer tap cartridges…… previously untouched for 22 years!
Job done, no bother. Excellent work.

January 31, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave a review, we're happy Ethan has sorted everything for you. The PlumbGas Team

Rated 5 out of 5 stars

Boiler repair

Have always had first class service from Plumbgas. Rang the company yesterday morning as we had a cold radiator and the engineer called the same day. The issue was fixed but a leaking filter unit was identified. Today the new unit was installed. These engineers are always busy but will always try and fit you in as soon as possible. Can't fault the service we have received. Thank you Ethan and Chris.

January 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

We will always do our best to look after our customers, thank you for the 5 stars. Sally-Anne

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