Plumbgas Services LimitedReviews 

289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its thoroughness, efficiency, and the professional manner in which tasks are completed. Many people appreciate the staff's friendliness, respectfulness, and their attention to detail, such as wearing shoe covers and keeping work areas tidy. Reviewers also frequently mention the fair pricing and the company's commitment to clear communication regarding appointments and completed work. Some people also felt that the company goes above and beyond to help, providing prompt attention to issues and offering valuable advice. The overall sentiment is that this company is highly recommendable for its reliable service and knowledgeable team.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the original installation price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris arrived on time and carried out a triple appliance service. He was friendly and worked in a clean and tidy manner. He explained that a couple of things on the boiler needed checking under the wa... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

5-star
4-star
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1-star

No history of asking for reviews

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4.9

All reviews

(289)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New boiler and cylinder installed

I agree with Plumbgas to install a new Worcester boiler and Megaflo cylinder and connect to existing solar system which is quite a complex tasks. Plumbing was done to good quality and on time except that the Grundfoss pump was pumping in wrong direction. I was left with the task to rewire the solar management system myself. The pump was fixed next working day. I requested a wiring diagram for the new boiler. This was promised by company but not delivered.

June 21, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for leaving us a review.

Rated 5 out of 5 stars

What a great company!

What a great company! Office staff delightful, engineers knowledgeable, polite and helpful. Can't recommend Plumbgas highly enough. No intention of going anywhere else!

June 13, 2024
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Reply from Plumbgas Services Limited

You are most welcome, thank you for a lovely review!

Rated 5 out of 5 stars

5 star

Plumbgas have a very good customer contact, they notify you when your boiler service is due & try to fit you in on a date & time that is convenient to you, the engineers are polite & do a thorough job.

June 20, 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 star review, we are glad you happy with our services. PlumbGas

Rated 5 out of 5 stars

My boiler had been playing up for a few…

My boiler had been playing up for a few days and the heating was coming on sporadically. I Googled boiler engineers in the area and Plumbgas came up. After reading great reviews, I gave them a call. Oliver from Plumbgas was able to get out to me the same day. He was able to fit a new thermostat. He was very professional and knowledgeable and also went to the trouble of sourcing a stand for the thermostat! I would recommend Plumbgas to my friends and family.

June 24, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review and your recommendation. Hope you are a bit cooler now! The PlumbGas Team

Rated 5 out of 5 stars

Excellent service

Excellent service. This was for a replacement circuit board. From coming out to see what the issue was to actually replacing it was a quick efficient service. I would highly recommend this company and will definitely use again.

June 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, and we look forward to working with you again. The PlumbGas Team

Rated 5 out of 5 stars

Great job

Engineer was time informed me he was on his way, very clean and tidy worker

June 18, 2024
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a review. PlumbGas

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. The repair to my leaking toilet was corrected and useable again. My engineer was clean, polite and took care with my property.

June 13, 2024
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Reply from Plumbgas Services Limited

Thank you, we will pass on to Ethan. PlumbGas

Rated 5 out of 5 stars

Serviced Boiler

Engineer serviced our Boiler, very efficient. Excellent service as always.

June 19, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review.

Rated 5 out of 5 stars

Notified in advance with reasonable…

Notified in advance with reasonable time slots so not having to wait in for the whole day. Tracking available. Engineer arrived on time very professional and friendly.

June 13, 2024
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Reply from Plumbgas Services Limited

Another lovely review for our Mick, thank you!

Rated 5 out of 5 stars

Great service

Excellent service from quotation to booking the work to repair being completed.

June 12, 2024
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Reply from Plumbgas Services Limited

Glad you are happy with the process and end result. PlumbGas

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Most competitive quote and able to fit my new hot water cylinder within a timescale to suit me. Fantastic

June 14, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Glad we could get you sorted in time! Thank you for the review.

Rated 5 out of 5 stars

Boiler service

Great service and fair price.
Ryan, the engineer is friendly and knowledgeable.
He always has time to discuss any other possible concerns and suggest remedies, without putting pressure on

June 5, 2024
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Reply from Plumbgas Services Limited

What a lovely review for Ryan, thank you.

Rated 5 out of 5 stars

Quick service

Quick service, problem sorted within forty eight hours. Engineer efficient job completed within thirty minutes. Have used plumbgas on several occasions, brilliant service from all the team as always.

June 11, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for a great review!

Rated 5 out of 5 stars

Professional service as always

Professional service as always, identified the issue on my boiler and repaired quickly and efficiently, would definitely recommend.

June 12, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, fab engineer and do what they say they do!

May 29, 2024
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Reply from Plumbgas Services Limited

Thank you for the review. PlumbGas Team

Rated 5 out of 5 stars

Excellent as always

As usual, excellent communication and service. Mitch was very helpful, polite and clearly knowledgeable.

May 31, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you fr the review, we're pleased you are happy with our Care Plan.

Rated 5 out of 5 stars

I had a burst pipe over the weekend in…

I had a burst pipe over the weekend in the kitchen. Phoned Plumbgas up before opening hours on the Monday. They called me back once opened upon seeing my missed call. Within 2 hours a very helpful Ethan came out and sorted problem.
Couldn't have asked for a better service.

May 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome, pleased you have got your water back on now! The PlumbGas Team

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