Plumbgas Services Limited Reviews 286

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, efficiency, and helpfulness of the staff. Many people appreciate the fair pricing and the clear communication regarding appointments and completed work. Reviewers frequently mention that technicians arrive on time, are respectful, and leave the work area clean and tidy. The staff, from the office team to the engineers, are often described as friendly, polite, and knowledgeable, going above and beyond to assist customers and explain procedures. People also noted the company's reliability and their ability to handle various plumbing and heating issues effectively.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, efficiency, and... See more

Price

Clients share positive opinions on price, finding quotes reasonable and costs clearly explained before work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

My boiler had been playing up for a few…

My boiler had been playing up for a few days and the heating was coming on sporadically. I Googled boiler engineers in the area and Plumbgas came up. After reading great reviews, I gave them a call. Oliver from Plumbgas was able to get out to me the same day. He was able to fit a new thermostat. He was very professional and knowledgeable and also went to the trouble of sourcing a stand for the thermostat! I would recommend Plumbgas to my friends and family.

June 24, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review and your recommendation. Hope you are a bit cooler now! The PlumbGas Team

Rated 5 out of 5 stars

Excellent service

Excellent service. This was for a replacement circuit board. From coming out to see what the issue was to actually replacing it was a quick efficient service. I would highly recommend this company and will definitely use again.

June 25, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, and we look forward to working with you again. The PlumbGas Team

Rated 5 out of 5 stars

Great job

Engineer was time informed me he was on his way, very clean and tidy worker

June 18, 2024
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a review. PlumbGas

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. The repair to my leaking toilet was corrected and useable again. My engineer was clean, polite and took care with my property.

June 13, 2024
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Reply from Plumbgas Services Limited

Thank you, we will pass on to Ethan. PlumbGas

Rated 5 out of 5 stars

Serviced Boiler

Engineer serviced our Boiler, very efficient. Excellent service as always.

June 19, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review.

Rated 5 out of 5 stars

Notified in advance with reasonable…

Notified in advance with reasonable time slots so not having to wait in for the whole day. Tracking available. Engineer arrived on time very professional and friendly.

June 13, 2024
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Reply from Plumbgas Services Limited

Another lovely review for our Mick, thank you!

Rated 5 out of 5 stars

Great service

Excellent service from quotation to booking the work to repair being completed.

June 12, 2024
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Reply from Plumbgas Services Limited

Glad you are happy with the process and end result. PlumbGas

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Most competitive quote and able to fit my new hot water cylinder within a timescale to suit me. Fantastic

June 14, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Glad we could get you sorted in time! Thank you for the review.

Rated 5 out of 5 stars

Boiler service

Great service and fair price.
Ryan, the engineer is friendly and knowledgeable.
He always has time to discuss any other possible concerns and suggest remedies, without putting pressure on

June 5, 2024
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Reply from Plumbgas Services Limited

What a lovely review for Ryan, thank you.

Rated 5 out of 5 stars

Quick service

Quick service, problem sorted within forty eight hours. Engineer efficient job completed within thirty minutes. Have used plumbgas on several occasions, brilliant service from all the team as always.

June 11, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for a great review!

Rated 5 out of 5 stars

Professional service as always

Professional service as always, identified the issue on my boiler and repaired quickly and efficiently, would definitely recommend.

June 12, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, fab engineer and do what they say they do!

May 29, 2024
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Reply from Plumbgas Services Limited

Thank you for the review. PlumbGas Team

Rated 5 out of 5 stars

Excellent as always

As usual, excellent communication and service. Mitch was very helpful, polite and clearly knowledgeable.

May 31, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you fr the review, we're pleased you are happy with our Care Plan.

Rated 5 out of 5 stars

I had a burst pipe over the weekend in…

I had a burst pipe over the weekend in the kitchen. Phoned Plumbgas up before opening hours on the Monday. They called me back once opened upon seeing my missed call. Within 2 hours a very helpful Ethan came out and sorted problem.
Couldn't have asked for a better service.

May 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome, pleased you have got your water back on now! The PlumbGas Team

Rated 4 out of 5 stars

I have had a faulty boiler

I have had a faulty boiler, one of the guys came to check on it and he was very honest about the situation, advised me not to spend any more money but to change it. They had offered me different solutions, came always in time, great service, clean and fast. Thank you!

May 10, 2024
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Reply from Plumbgas Services Limited

Thank you for leaving us a lovely review.

Rated 5 out of 5 stars

Boiler service by Chris@ Plumbgas Ltd

Boiler service by Chris@ Plumbgas Ltd. Highly recommend this company for your boiler service. Pleasant, professional and very reasonably priced. Most definitely will use again .

May 21, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave Chris and PlumbGas a review.

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