Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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4.9

All reviews

(299)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

Great service and fair price.
Ryan, the engineer is friendly and knowledgeable.
He always has time to discuss any other possible concerns and suggest remedies, without putting pressure on

June 5, 2024
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

What a lovely review for Ryan, thank you.

Rated 5 out of 5 stars

Quick service

Quick service, problem sorted within forty eight hours. Engineer efficient job completed within thirty minutes. Have used plumbgas on several occasions, brilliant service from all the team as always.

June 11, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for a great review!

Rated 5 out of 5 stars

Professional service as always

Professional service as always, identified the issue on my boiler and repaired quickly and efficiently, would definitely recommend.

June 12, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, fab engineer and do what they say they do!

May 29, 2024
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Reply from Plumbgas Services Limited

Thank you for the review. PlumbGas Team

Rated 5 out of 5 stars

Excellent as always

As usual, excellent communication and service. Mitch was very helpful, polite and clearly knowledgeable.

May 31, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you fr the review, we're pleased you are happy with our Care Plan.

Rated 5 out of 5 stars

I had a burst pipe over the weekend in…

I had a burst pipe over the weekend in the kitchen. Phoned Plumbgas up before opening hours on the Monday. They called me back once opened upon seeing my missed call. Within 2 hours a very helpful Ethan came out and sorted problem.
Couldn't have asked for a better service.

May 28, 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome, pleased you have got your water back on now! The PlumbGas Team

Rated 4 out of 5 stars

I have had a faulty boiler

I have had a faulty boiler, one of the guys came to check on it and he was very honest about the situation, advised me not to spend any more money but to change it. They had offered me different solutions, came always in time, great service, clean and fast. Thank you!

May 10, 2024
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Reply from Plumbgas Services Limited

Thank you for leaving us a lovely review.

Rated 5 out of 5 stars

Boiler service by Chris@ Plumbgas Ltd

Boiler service by Chris@ Plumbgas Ltd. Highly recommend this company for your boiler service. Pleasant, professional and very reasonably priced. Most definitely will use again .

May 21, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave Chris and PlumbGas a review.

Rated 5 out of 5 stars

Friendly

Friendly, promot & efficient. No complaints.

May 3, 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 stars!

Rated 5 out of 5 stars

always there for us

always there for us, prompt and efficient.

May 9, 2024
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Reply from Plumbgas Services Limited

Always a pleasure looking after you and your tenants. The PlumbGas Team

Rated 5 out of 5 stars

Service on our gas boiler

Service on our gas boiler carried out. Easy to arrange appointment with a reminder text the day before the engineer was due. Tracking to show where engineer was. He arrived on time as agreed, carried out the work with no mess. Very reasonable price and all documentation provided to maintain boiler warranty.

May 8, 2024
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Reply from Plumbgas Services Limited

Great review, we are happy you like the way we work. The PlumbGas Team

Rated 5 out of 5 stars

Great company

Great company, respectful staff, very tidy.

April 25, 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 stars!

Rated 5 out of 5 stars

5*service highly recommended

Chris has been working with us for over a year to establish why boiler kept losing pressure and underfloor heating not working. New thermostats now fitted and perfect system now in operation. Cant find enough praise for this company

May 3, 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the review, glad we got everything sorted for you. The PlumbGas Team

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