Pola  Reviews 156

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious and authentic fruit flavors, often highlighting the sorbet-like texture as a significant improvement over traditional ice pops. Many appreciate the natural ingredients and the value for money, finding the products to be a refreshing and satisfying treat. The delivery service is also frequently mentioned as prompt and efficient. However, some customers expressed dissatisfaction with the lack of individual flavor labeling on the ice pops, making it difficult to identify them once removed from the box. A few also noted that some pops did not freeze completely, remaining slushy, and a small number found the flavors to be too strong.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the delicious and natural... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the delicious and natural flavors,... See more

Order

People report positive experiences with order. Many customers express satisfaction with the ease of ordering... See more

Value for money

Reviewers consistently express satisfaction with the value for money. Customers find the products to be well... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A real favourite with the entire family. The freezer door has never been opened so many times. Our adult children frequently take them home too! They are all so flavoursome but the rhubarb definitely... See more

Rated 5 out of 5 stars

Ordered these after seeing them on FB. So pleased with them that we’ve had several orders since. Unlike regular tip tops to freeze at home where you are left with ice these sorbet poles stay the sam... See more

Rated 5 out of 5 stars

Ordered the family favourites bundle and the alcohol ice pops. Absolutely amazing ice pops. They taste so fresh and juicy and none of the artificial sugary taste you get from others. All the flavours... See more

Rated 5 out of 5 stars

I bought the immunity pop pack as part of a care package for a friend who was having surgery (hysterectomy resulting in early menopause). Awesome gift for someone needing to keep their immune system b... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Replied to 33% of negative reviews

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Rated 4 out of 5 stars

Wow these immunity pops work very…

Wow these immunity pops work very cooling on sore raw throats I don’t think I could eat them at any other time because they are so bitter and strong flavoured but they really helped fighting the rawness of my infected sore throat

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Irresistibly Yummy

I've ordered Pola Ice Poles twice now and I am very happy. They arrive well packaged and quickly adn are irresistibly yummy. We have had no trouble getting them to freeze. Each of the Tipsy ones are delicious and dangerously moreish. The rhubarb and the blackcurrent ones are equally delicious. Looking forward to trying more of the flavours. The holders are also a must.

August 9, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing. Ordered the alcohol ones which didn’t freeze (despite what it says on their webpage). I contacted them and got the reply below, which is not acceptable as I was expecting them to be lollipops and also bought their lollipop holder for them, and all I’ve got is a slightly crunchy liquid certainly not solid enough to be used a lollipop.

“it is worth noting they are a softer texture due to the alcohol content - they should be a firm slushy-like texture 🙂

All the best,

Isaac Greenway-Tambini
Founder at Pola @polaicepoles“

PS: I’ve got a relatively new freezer and I’ve had no problems at all with it freezing anything else.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

What a treat!

Bit of a glitch with my first order but Isaac couldn’t have been more helpful. These sorbet pops are a-ma-zing and now have a permanent drawer in my freezer!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service thank you

It is my 2nd order and I left a comment on their facebook page saying I would order again when the rhubarb flavour was back in stock. They left me a comment when it was back in, so I ordered and received my order in 3 days. And the flavours are just amazing!
Now that’s what I call customer service! Thank you so much

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love these

Absolutely love these, saw them on Dragons Den and had to try, was not disappointed! I have to limit myself a bit because they are sweet and I shouldn't have too much but they are very difficult to say no to (they call out from the freezer lol). The tipsy ones, oh my, delicious! Just about to place my second order.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

This is my second delivery of ice pops

This is my second delivery of ice pops, absolutely lovely great flavours, the grandkids love them always have to buy a extra box of ice pops to give to them

There was problems on delivery to start with but delivery’s are now back on track the family have worked hard to overcome their difficulties and now everything’s working well

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

These are the best ice pops ever

These are the best ice pops ever.
The flavours are so fresh. Feels like a little bit of summer luxury.. Great to get out at garden parties as a little cooling treat! The kids love them and the boozy ones are great for the grown ups.. my second box has just arrived.. always need these in my freezer.. Thank you!!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

So tasty!

First time ordering but I’ve tried before at a festival. Really loved all the flavours and they’re a perfect size too. Refreshing, fruity. We’ll be ordering again!

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Love these ice poles

Love these ice poles. Not too sweet, and interesting flavours. First bought one box of the non alcoholic ones to try. Have since bought 2 more as I liked them so much. Other family members have also bought some.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

These are amazing

These are amazing, so full of flavour. Tried both the alcoholic and non alcoholic and they are both great. Natural flavours and very refreshing. This is my second order and will buy again.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

I thoroughly enjoy my Ice pops

I thoroughly enjoy my Ice pops. They are so refreshing. I like all the flavours, even the cocktail ones.I'm so pleased you are back from your break. I'm enjoying my 2nd order. I have made a 3rd order today. I want to make sure. I don't run out. Whatever season we are in. I will still be having my ice pops. While I'm enjoying my ice pop. I get brain freeze. Perfect.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Lush

Can not get enough of these pops! Second order of both the alco and non alco and keep coming back for more only disappointing thing is having to wait for restocks when they sell out.. so get stocked up!

June 18, 2024
Unprompted review

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