Pola  Reviews 156

Delicious fruity and healthy ice pops.
Good selection to choose from, And delivered promptly. Highly recommended – highly irresistible!

Just placed an order for my 4th box, elderflower is back in stock! The best flavour in the world 🤗

Very impressed the flavours are unreal ! Never tasted anything like this before so so refreshing

When ordered was told 2/5 days still waiting over a week emailed them for update 2 days ago still no reply. This is awful customer service don't take payment for orders you can't fulfil will never order anything from them again and will definitely not recommend them to friends and family

These are delicious, and enjoyed both by adults and kids at our household. Wish them all the success they deserve. Dragon's Den really missed the trick with this one.. Will be re-ordering for the summer!

A lot of negative reviews are around the delay and its true after dragons den the wait times were huge but keeping in mind the huge increase in orders and the fact its a fresh product its fully understandable and was emailed continually through the process. The icepoles are lovely especially the aloholic passionfruit. Cant wait for them to open up orders again to buy more.

I messaged this company on their instagram as I’m currently pregnant and struggling to keep much down except fruit and ice poles. They were currently showing as not in stock and due to the circumstances they posted a box out to me that they had kept aside. This was so above and beyond and so sweet of them! Currently enjoying the fresh fruit sorbet pola poles and will be recommending them to everyone!

Got my first order, absolutely delicious!
Will definately re-order

Yes, the delivery time from was a VERY long time, BUT having now tasted the products, I would happily wait as long as it takes!!!!

These things ARE AMAZING!!!!

Ordered both alcoholic and non-alcoholic versions. All utterly delicious.

But I will be ensuring that my freezer is constantly stocked with the alcoholic ones forever more! (Given the chance of course).

The very small business has been inundated with orders. My order did take 3 months to arrive. But I will be placing future orders as soon as I can.

I don’t normally feedback but … Like so many reviews written below I ordered the day after seeing this company on Dragons Den. I received the automated ‘apology for delay’ emails as well. I replied to the last email that said will be despatching shortly and asked that hopefully I’d receive my order for Easter Monday to give an extra treat to ‘our little chicks’ our grandchildren! The order arrived today 🤷‍♀️ too late for Easter but that was fine our next family celebration is mid May. On opening the box … the sorbet pops have a best before date of 7th May 2024 which is a very short timeframe. Alcohol ones were fine as January 2025.
I have given this company my upmost patience taking onboard they were a new up and coming company that were dealing with a huge demand for their products.
I decided to email them to say I was disappointed at the date given on the sorbet pops and would like them to send personal reply back. My email was returned as ‘undeliverable’ twice???
I daresay the pops will be fine to eat but that is not the point is … they should have had a longer date on them considering the time it took for delivery.

Placed an order on 27th January
19th March received tracking number saying had been dispatched
28th March checked tracking and still not left them
Emailed and asked for refund.

they are delicious, healthy and a good portion size
They are so concentrated in flavour you don't need much
just a shame they take so long to deliver. It's hard waiting as they are so good

So sad to read the negative reviews about a small business doing their best and working so hard to get our orders to us. Ours were delivered and they are absolutely amazing, so worth the wait, We will 100% be re ordering! They tasted exactly how we imagined and the elderflower one in particular is unreal! Thank you so much to the team, well done for smashing dragons den! Ignore the rude comments that clearly can’t even wait a month (guys, it’s not even summer yet - calm down and let the guys in the team breath!!)

Wow x amazing sorbet pops arrived today have so far had the blackcurrant and rhubarb unlike anything else I have had taste is unreal x

Yes a delay but kept informed the whole way! Super tasty!! People get a grip - these are ice poles, not open heart surgery!!!!

I recently had the pleasure of trying Pola Ice Poles, and let me tell you, they are absolutely amazing! The flavors are vibrant and refreshing!

Although there was a slight wait time for my order to arrive, it was completely understandable given that they had recently appeared on Dragon's Den, and I was updated on the status of my order when I inquired, so there were no faults with the customer service at all!

Despite the wait, the exceptional quality of the product and the excellent customer service have convinced me that I'll definitely be ordering from Pola again. I highly recommend trying out their ice poles – they're worth every minute of the wait!

Delicious ice pops! Great communication & lovely little company to deal with.

As someone who typically refrains from leaving reviews, I felt the need to share my recent experience with Pola. Despite a slight delay in delivery, attributed to their appearance on Dragon's Den and Pola being a small business, I found their customer service commendable. Pola promptly responded to my inquiry with empathy and transparency.

Once the ice pops arrived, any minor inconvenience was swiftly forgotten. Words fail to capture just how delicious these treats are; they surpassed any other frozen treats I've ever tasted. It's evident that an immense amount of thought and effort has been poured into each ice pop.

I'm already planning my next order. I would certainly recommend ordering from Pola, especially the alcoholic range. So yummy and worth the wait! They've earned a loyal customer in me.

Ice pops were delicious regardless of delay

Took some time to arrive due to dragons den tv appearance, reading some comments I think people need to take that into consideration.

Pola did respond to my email and informed me of the delay.

When they did arrive, absolutely amazing I will be ordering again.
Fantastic!!