PONDSAFETY Reviews 112

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really happy with the product provided by this company. I wanted the pond to be safe for my children whilst not spoiling the aesthetics of the garden. Kane asked lots of questions to make sure he di... See more

Rated 5 out of 5 stars

Friendly, efficient, knowledgeable staff. Recycled products used and leftovers can be recycled. Swift service making my wild pond super safe protecting my grandchildren. Wild life are still able to d... See more

Rated 5 out of 5 stars

Having a one year old grandson who can disappear from sight in the blink of an eye, my Pond Safety pond grid is worth every penny! The lads who fitted it were polite, professional and did a great job.... See more

Company replied

Rated 5 out of 5 stars

Since our first interaction, we’ve been extremely impressed with Pond Safety. They have been helpful, friendly, very informative, and answered our many questions. The installation team were very promp... See more

Company details

  1. Garden Center

Information provided by various external sources

Suppliers of pond safety covers, pond safety guards and pond safety nets, Pond Safety Ltd offer a nationwide installation service of our Diamondeck pond safety grid for £6.00 per Square Foot, we install in England, Scotland and Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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Rated 5 out of 5 stars

Excellent safety cover with first class fitting service

Everything about the service was really great, from the first contact and the quote through to arranging a suitable date for fitting and the fitting itself. The fitters were first rate, very polite and efficient, explaining everything about the safety cover and how to maintain the pond. The cover is a very good quality, fitted perfectly to our odd-shaped pond. The only slight downside is that adults can't walk on it.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Tony and his team were terrific

Tony and his team were terrific. We ordered a DiamondDeck safety grid system. Within a few days, this was installed to the highest standard, providing us with enormous peace of mind!

Thank you Tony and thank you Pond Safety!!!

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Good Product

Good Product, Excellent customer service, Prompt response and installation, very efficient and helpful installation team

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

PS Review

I googled a pond safety solution in more hope than expectation! i bought a house with a pond insitu and a toddler in situ too. I didn't want to get rid of either, so looked for a solution that went beyond doubt. The diamond grid supplied and fitted by PS was excellent, it preserved the beauty of the pond and assurance that my son would be safe in the back yard. The lads came on time and were quick in doing what they did best. Fish were unharmed and pond left as in good condition.

March 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. The pond we inherited when we bought our house is now safe! The grid was fitted quickly and the fitters were brilliant. I would recommend this company and product to anyone.

March 12, 2019
Unprompted review
Rated 5 out of 5 stars

We wanted a safety cover to protect our infant grandson

We wanted a safety cover to protect our infant grandson who was due to spend two days a week with us. We received a prompt quote for the size of our outdoor pond and we quickly arranged a convenient date and time for the guys to install the safety cover. They were very efficient and professional. Several months later we are delighted with the quality and protection offered by the pond safety cover and would recommend this service to anyone who finds themselves in a similar position.

December 11, 2018
Unprompted review
PONDSAFETY logo

Reply from PONDSAFETY

Thanks Michael, really glad to hear that :)

Rated 5 out of 5 stars

First class product

First class product. Great company to deal with, very efficient.
Fitted by two competent guys who were very polite.
Would have no reservations in recommending them, in fact I already have.

December 3, 2018
Unprompted review
PONDSAFETY logo

Reply from PONDSAFETY

Thanks so much Ken, really appreciate this. And glad we have done a great job for you :)

Rated 5 out of 5 stars

we had the DiamondDeck safety system…

we had the DiamondDeck safety system installed and im absolutely delighted with it. i have confidence when dogs and children are in the garden that they are not in danger.
Service was excellent
thank uoi
karran

November 27, 2018
Unprompted review
PONDSAFETY logo

Reply from PONDSAFETY

Thanks so much Karran, so glad to hear this :)

Rated 5 out of 5 stars

pond Safety grid

The process could not have been easier. My pond looks great with the grid the fish are safe from the herons and my granddaughter can play in the garden. This has given me great peace of mind when she is playing .
I would recommend this company. My daughter has had her pond fitted with the grid system after seeing the quality of work

November 27, 2018
Unprompted review
PONDSAFETY logo

Reply from PONDSAFETY

Thank you Catherine, really pleased to hear this :)

Rated 5 out of 5 stars

Very Happy!

Having a one year old grandson who can disappear from sight in the blink of an eye, my Pond Safety pond grid is worth every penny! The lads who fitted it were polite, professional and did a great job. An unexpected advantage: I don't have shelves in my pond, which I have always regretted. But 4 inch round pots squeeze nicely into the grid, with the bottoms resting in the water. So I now have lots of plants, helping filtration. Super job, very happy!

November 26, 2018
Unprompted review
PONDSAFETY logo

Reply from PONDSAFETY

Thanks David, so pleased to hear that!

Rated 5 out of 5 stars

Great safety cover and very professional service

We moved to a house that has a large pond that needed covering as have two young children.

Pond Safety installed the DiamondDeck system which in my view is the only pond cover that offers complete peace of mind.

We had it installed above the water line for maximum protection and in the past four months since living here it has done its job well on two separate occasions. An added bonus is that the heron hasn't visited since it was installed either as too hard for them to get at the fish!

Pond Safety are an extremely professional company and I would recommend their DiamondDeck safety grid pond cover.

November 22, 2018
Unprompted review
PONDSAFETY logo

Reply from PONDSAFETY

Thanks Graeme,
Really pleased to hear that! 👍

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