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See what reviewers are saying

Rated 1 out of 5 stars

This network is an absolute joke. You can’t call anyone, there’s no live chat, and the only way to get support is by email — which takes a full day just to get an unhelpful reply asking another point... See more

Rated 5 out of 5 stars

I have complicated needs with many sims - the support has been excellent. Coverage in the EU is also very good, better than all the other providers I have tried. I've been using Popit for a couple of... See more

Rated 5 out of 5 stars

We got Popit to use in Kos, Greece for hotspot, on the 100GB deal, usually 6 weeks at a time, twice a year and other 2 week holidays. It has been EXCELLENT! Easy to close down in-between and use a c... See more

Company replied

Rated 1 out of 5 stars

There is no customer service number to call to speak to someone & when sending emails which is ridiculous it takes 3 or 4 days before someone gets back to you!!! This is disgusting customer service &... See more

Company details

  1. Mobile Network Operator

Written by the company

Part of the UK's largest & fastest network with super-fast speeds for browsing, working, gaming, downloading, showing of your latest dance moves on TikTok, sharing your latest selfie’s on Instagram, emailing and anything else you can think of that requires an internet connection. Unlock instant, boundless connectivity with Popit Mobile! Enjoy 5G speed, unlimited calls & texts, plus VoLTE and WiFi Calling Dive into the future of communication – Join us now!


Contact info

3.4

Average

TrustScore 3.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The great plus point in Popit's favour…

The great plus point in Popit's favour for us being able to use all of our data in Europe.However,its important to use enough data in the UK.The website lists your usage and when renewal is due. We are completely satisfied with Popit and intend to use it for as long as we can.

May 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Peter Evetts,

Thank you for taking the time to leave us your feedback. This truly means the world to our team and we thank you for choosing Popit.

Kind regards,
Popit Team

Rated 5 out of 5 stars

As advertised

As advertised. Simple efficient to set up. Customer service answered my questions effectively and efficiently before porting my number across. Delighted!

August 1, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi David Bowen,

We are thrilled by your review and pleased to know you’re happy with our services. Thank you for choosing Popit!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Great service and aftercare

Great service and aftercare,
Helped us set up the sim whist we were in spain travelling, nothing was too much trouble and very quick to respond to the issues we were experiencing.

It does exactly as it says on the web site. if you need a sim with no frills but great customer service, we would highly recommend Popit as your service provider

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Martin,

We are thrilled by your review and pleased to know you’re happy with our services. Thank you for choosing Popit!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Use it mainly for data in Europe with a…

Use it mainly for data in Europe with a cheap mifi. Works pretty well most of the time.

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi S R Build,

This is really great to hear - thank you for the 5* review and support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Brilliant.

Had good reception whilst travelling in UK and France. Didn't have to change any settings whilst in Europe. The app is excellent to keep track of your usage. 100% recommend.

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Carolyn,

This is really great to hear - thank you for the 5* review and support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Great for traveling

I use Popit in my campervan, usually when we travel overseas. Great connection and speed! And a great price for 100 gb that I can pause when I don't use it. Thank you Popit for your amazing service!

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Katharina,

We are thrilled by your review and pleased to know you’re happy with our services. Thank you for choosing Popit!

Kind regards,
Popit Team

Rated 5 out of 5 stars

We got Popit to use in Kos

We got Popit to use in Kos, Greece for hotspot, on the 100GB deal, usually 6 weeks at a time, twice a year and other 2 week holidays. It has been EXCELLENT! Easy to close down in-between and use a certain amount if data in UK to be compliant. After many different attempts at staying online including TV etc, we're so pleased we discovered Popit.

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Graham, this is really great to hear - thank you for the 5* review and support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Good service, especially roaming.

I have a 100G SIM.

Auto renews every month. I can use all my data / calls while in the EU- subject to fair use. I use on holidays and have never had a problem.

Works fine in UK.

Plan to switch other phones in family when convenient to Popit.

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Brian,

Thank you for taking the time to review your experience - it's great to hear your feedback. Thank you for being a Popit customer!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Excellent contract

Excellent contract, easy to set up & use. Data when travelling abroad is just fab

August 16, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Boz,

Thank you so much for your 5* review of Popit. This truly means a lot to our team and we thank you for your continued support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Good value plans - particularly for roaming

Good value plans - particularly for data roaming.
Responsive support
I like the ability to put the plan on hold for £1/month and turn it back on when I need it.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Glen,

Thank you so much for sharing your recent experience with Popit. This truly means a lot to our team. We thank you for your continued support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Love Popit can’t rate them highly…

Love Popit can’t rate them highly enough, Just tweaking their webpage is all I would suggest but once you fathom how to move on it’s all good

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi slowe lowe,

Thank you for your feedback and your input is invaluable in helping us improve our services. We truly appreciate your suggestion and hope to upgrade our website and app very soon.

Kind regards,
Popit Team

Rated 2 out of 5 stars

Using the sim in the EU is a major plus…

Using the sim in the EU is a major plus until you find that they have Roaming Compliance and unless you equal the use at home you cannot put the sim on hold for £1. It is also hidden that if you require to cancel with Roaming Compliance in the red you have to pay £75.
Avoid

August 1, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Michael,

Thank you for recent review of Popit however, your information is actually incorrect as you're only required to use roughly 1GB of data in the UK each month - not the equal amount. Additionally, to ensure that all users are compliant with our requirements, the £75 cancellation fee was introduced for customers who choose to not adhere to our policy and this information can be found on our Terms & Conditions page.

Kind regards,
Popit Team

Rated 5 out of 5 stars

Great recommendation

Popit mobile was recommended on a Motorhome Facebook page and we have been delighted with the service that we have had. We were made aware that we needed to use it in the UK before using it abroad and we have used it in France and had no problems. The online support is excellent and the website gives a good idea how much data you have left. All in all I would definitely recommend Popit.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Trish,

Thank you for taking the time to review your recent experience, it's great to hear your feedback. We truly appreciate your support and recommendation.

Kind regards,
Popit Team

Rated 4 out of 5 stars

Good coverage with one niggle

I got this SIM to use for a trip in a midi system. Good connection across Luxembourg, Switzerland and France over 4 weeks. I hadn’t seen the requirement to use a certain amount of data in the UK before you can cancel. I was able to meet the requirement without any issues before the renewal date and cancelled over the web.

July 6, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi DM,

We’re delighted by your positive review. Thank you for choosing Popit and we hope to assist you again in the future.

Kind regards,
Popit Support

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Any queries answered swiftly and very supportive. I like the fact that if you need to reduce your package this can be dealt with at any time for the next month. Great Service and product.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Sandra,

Thank you for taking the time to review your recent experience, it's great to hear your feedback. We truly appreciate your support.

Kind regards,
Popit Team

Rated 5 out of 5 stars

I toggle between 100gb when abroad and…

I toggle between 100gb when abroad and 3gb when at home. All seamless and allows us to watch tv in europe.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi David,

This is really great to hear - thank you for the 5* review and support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

A great company we use our popit SIM…

A great company we use our popit SIM for 6 months in Europe and a couple of months in the UK , ideal for streaming video on the fire stick without having to use a vpn , I find the website difficult to navigate , but apart from that 5 stars

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Nick Glossop,

We’re delighted by your positive review of Popit. Thank you for your continued support!

Kind regards,
Popit Support

Rated 5 out of 5 stars

Excellent Service

Excellent service from the guys and never had a problem with the signal here or in Europe. Used this SIM for over a year and never any problems. Highly recommend.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Naomi, thank you for taking the time to leave us your review. We're so glad to hear your feedback and thank you for being a Popit customer.

Kind regards,
Popit Team

Rated 2 out of 5 stars

Great coverage but … had to pay another…

Great coverage but … had to pay another monthly payment to be able to cancel contract so my advice would be buy a SIM card in Europe when you arrive far cheaper

July 1, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Suzan Hardman,

We are sorry to hear of your experience with Popit. As stated on our website and your Welcome Letter, we are not a sole roaming SIM provider and UK usage is required and unfortunately, there wasn't sufficient UK usage to allow for cancellation which led to the need for an additional month. Please be advised that the data you need to use in the UK is roughly around 1GB per month.

Kind regards,
Popit Support

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