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See what reviewers are saying

Rated 1 out of 5 stars

This network is an absolute joke. You can’t call anyone, there’s no live chat, and the only way to get support is by email — which takes a full day just to get an unhelpful reply asking another point... See more

Rated 5 out of 5 stars

I have complicated needs with many sims - the support has been excellent. Coverage in the EU is also very good, better than all the other providers I have tried. I've been using Popit for a couple of... See more

Rated 5 out of 5 stars

We got Popit to use in Kos, Greece for hotspot, on the 100GB deal, usually 6 weeks at a time, twice a year and other 2 week holidays. It has been EXCELLENT! Easy to close down in-between and use a c... See more

Company replied

Rated 1 out of 5 stars

There is no customer service number to call to speak to someone & when sending emails which is ridiculous it takes 3 or 4 days before someone gets back to you!!! This is disgusting customer service &... See more

Company details

  1. Mobile Network Operator

Written by the company

Part of the UK's largest & fastest network with super-fast speeds for browsing, working, gaming, downloading, showing of your latest dance moves on TikTok, sharing your latest selfie’s on Instagram, emailing and anything else you can think of that requires an internet connection. Unlock instant, boundless connectivity with Popit Mobile! Enjoy 5G speed, unlimited calls & texts, plus VoLTE and WiFi Calling Dive into the future of communication – Join us now!


Contact info

3.4

Average

TrustScore 3.5 out of 5

157 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A year in and still very happy

Me and my wife have been with Popit now for over a year. It’s great to be able to change packages monthly up or down. Customer support has always been great they are friendly and very helpful. I have recommended them to a number of individuals.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Chris,

Thank you so much for sharing your experience with Popit. This truly means a lot to our team and we thank you for your continued support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Great and good value service for my…

Great and good value service for my mobile sim, used abroad with inclusive roaming. Easy to set up and activate and great flexibility to be able to turn on and off as required. On-line support was very responsive when needed

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi David,

Thank you so much for sharing your recent experience with Popit. This truly means a lot to our team. We thank you for your continued support!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Very very happy with these guys

Very very happy with these guys. Better reception than Three and EE. Full 100G usable in Europe (why can’t I have more?). Easy to migrate number and generally no problems at all.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Peter, thank you for your positive review. We're over the moon to hear this!

Kind regards,
Popit Team

Rated 5 out of 5 stars

Faultless

Faultless - customer service and response top rate . Don’t understand why anyone would use another provider . I have been touring in EU from Spain to Finland for 3 months and being able to stream has been perfect . What more can I say !

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi RA, thank you for your kind review and feedback regarding the service you've received from our team. We are over the moon to hear this!

Kind regards,
Support

Rated 5 out of 5 stars

Top wifi!

We use Popit as our mobile wifi in our Motorhome. Our experience has been superb especially when travelling abroad. When we come home we pause our service for £1 a month and then simply reactivate when we next head off.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Mark,

That's great to hear - thank you for the wonderful feedback!

Kind regards,
Popit Team

Rated 5 out of 5 stars

By far the best sim for use abroad

I have found that most/all UK sims have small print limitations about using abroad.I have used the sim from Norway down to Greece with excellent customer service and response.People just need to read(and understand) their terms.Minimal use in the UK is required before you can cancel or put on hold.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Peter, that's fantastic to hear - thank you for taking the time to leave us your feedback! We truly appreciate your support.

Kind regards,
Popit Team

Rated 5 out of 5 stars

Popit delivers what it offers

Popit delivers what it offers. We have had uninterrupted internet access using a Popit sim for over two years using it for up to three months at a time in Spain and France.
When we are home and have access to our home broadband, Popit allows one to put the sim on hold for £1 per month and reactivating as necessary is very simple. Also, their help desk is very fast and responsive and clearly is more than just a bot. It responds to your questions with answers.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Stykel,

Our support team are thrilled to hear that. Thank you so much for taking the time to leave us a review!

All the best,
Popit

Rated 5 out of 5 stars

I needed to ask several questions.

I needed to ask several questions and the customer support replied very promptly and in terms I could understand.

July 29, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi HyFy,

Our support team are thrilled to hear that. Thank you so much for taking the time to leave us a review!

All the best,
Popit

Rated 4 out of 5 stars

I’ve been using a popit mobile for the…

I’ve been using a popit mobile for the last 2 years, both home and abroad. I have never had any problems with it. I’ve recommended it to two other friends who are totally happy with product as am I.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Angela,

We truly appreciate your feedback and thank you for supporting Popit.

Kind regards,
Popit Support

Rated 5 out of 5 stars

Happy Customer

Been with popit for 3 years with extensive use in UK and Europe and am more than happy with the product and services offered. Good connection everywhere I've been and on the few occasions I've needed customer support they've been excellent

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Angela, thank you for your 5* review and your support for the past 3 years. This truly means a lot to our team.

Kind regards,
Popit Team

Rated 5 out of 5 stars

Does what it says on the tin

Absolutely does what it says on the tin. I've been using my sim for 18 months now and its worked perfectly even in Switzerland which isn't included with lots of others like Smarty. I also get 5g almost everywhere in the UK.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi M Bailey,

We’re delighted by your positive review of Popit. It’s great to hear you're happy with the service you're receiving. Thank you for your continued support!

Kind regards,
Popit Support

Rated 5 out of 5 stars

Excellent coverage both in uk and…

Excellent coverage both in uk and Europe. The best company if you’re looking to travel back and forth to Europe

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Consumer,

Thank you for taking the time to leave your feedback. This truly means a lot to us.

Best regards,
Popit Team

Rated 5 out of 5 stars

finding Pop It to be excellent!

So far I'm finding Pop It Mobile to be fantastic, I work remotely in my car and need good data as I'm out of the road. So far Pop It has provided me with a good stable and fast connection in many rural areas. Previous networks have not offered me connections like this, recommend for good value reliable data connections.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hello Jon, thank you for your 5* review - we couldn't be happier. We are pleased to know that the coverage has been great.

Kind regards,
Popit team

Rated 5 out of 5 stars

Excellent Customer and Telecom service

Very helpful staff, fuss free easy transfer of contract from O2. Have been with company for a few years and never had a problem with service. Now have moved all our sims across

August 1, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Thomas, our team are over to the moon to hear of your experience with Popit - thank you so much for your kind feedback!

Kind regards,
Popit team

Rated 5 out of 5 stars

Really impressed with Popit

Have been using Popit for well over a year now as our main data provider for travel in our motorhome. We use it both at home and abroad but pause it during the winter months. We have nearly always had a reliable signal for streaming of live tv and other media including music and films, podcasts and audiobooks. Whilst travelling in France we have a strong 5G connection pretty much everywhere we’ve been, even in the middle of nowhere.
Communication with the Popit team is easy via email with really good response times and working to support us when needed. For example, due to streaming the Olympics whilst away, we consumed more data than normal, Popit were fantastic in helping us to maintain our use resolving our data issue immediately.
The app is a little clunky, but once you find your way around it, it does everything it needs to.
Can’t rate Popit highly enough. In our experience, good value for money, good connections at home and abroad and excellent communication when needed.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Rob, it's amazing to hear of your experience with Popit. We appreciate you taking the time to share your feedback and thank you for your support.

Kind regards,
Popit Team

Rated 5 out of 5 stars

Does what I want it to

I use a Popit SIM to put in the wifi system in our motorhome while travelling in Europe. It’s the only company, that I know of, that allows me to use all of the data I purchase, while in the EU (most only allow you to use 12GB) It works perfectly I wouldn’t use any other provider.

June 8, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Liz,

That's fantastic to hear - thank you for taking the time to leave us your feedback! We truly appreciate your support.

Kind regards,
Popit Team

Rated 3 out of 5 stars

Got sim for holiday in EU

Got this data sim to use on holiday in Europe for 12 weeks as it gives you 100GB for £25 a month. Put on hold for a £1 but only after five weeks after I got back because I had to have used 100% of roaming (didn’t understand that). Going away again and it was a nightmare trying to find out how to go back to £25 a month. It is a good deal but app not too good.

August 15, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Carole, thank you for your feedback and we apologies if you found the process to be a bit complicated. Should you need any help reactivating or pausing your SIM, our support team would be happy to assist you. We are here to help and can guide you through any questions or concerns you may have.

Kind regards,
Popit Team

Rated 5 out of 5 stars

I cannot praise this provider enough

I cannot praise this provider enough. Not only were they the only ones to explain everything in Plain English, but all their replies were swift and told me exactly what I needed to do. I needed a sim only for the Motorhome WiFi and I wanted to travel through Europe, so with roaming charges it wasn’t an easy thing to get my head around, but Popit made it very easy and wherever we went it worked absolutely fine. The billing period was well explained and reminders were sent prior to the due date. We are planning another trip at the moment and I will reinstate it without any doubts. Just to note the App was also very good, and I could log on at any time to see how much data I had left and all about my account.

May 2, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Kay,

We are so pleased to hear of your experience with Popit. Thank you for your continued support - this means the world to us!

Best regards,
Popit Support

Rated 5 out of 5 stars

Excellent product and customer service…

I find Popit very straightforward and easy to use. If I do have a question I can a message easily through the app. I receive an answer quickly which usually answers my question. I always receive a follow up message checking that everything is ok. It is extremely useful to be able to use my data in Europe with no problems. Excellent product and service. Thanks

August 5, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Sally, thank you for taking the time to leave us your review! We greatly appreciate your feedback and are thrilled to hear about your experience with us.

Kind regards,
Popit team

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent, when I lost my phone earlier this year i contacted poppit and a new sim arrived next morning, very easy to set up.

March 1, 2024
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Brian, thank you for leaving us this fabulous review. We are so glad to hear that our team managed to help.

Kind regards,
Popit Team

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