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Rated 1 out of 5 stars

This network is an absolute joke. You can’t call anyone, there’s no live chat, and the only way to get support is by email — which takes a full day just to get an unhelpful reply asking another point... See more

Rated 5 out of 5 stars

I have complicated needs with many sims - the support has been excellent. Coverage in the EU is also very good, better than all the other providers I have tried. I've been using Popit for a couple of... See more

Rated 5 out of 5 stars

We got Popit to use in Kos, Greece for hotspot, on the 100GB deal, usually 6 weeks at a time, twice a year and other 2 week holidays. It has been EXCELLENT! Easy to close down in-between and use a c... See more

Company replied

Rated 1 out of 5 stars

There is no customer service number to call to speak to someone & when sending emails which is ridiculous it takes 3 or 4 days before someone gets back to you!!! This is disgusting customer service &... See more

Company details

  1. Mobile Network Operator

Written by the company

Part of the UK's largest & fastest network with super-fast speeds for browsing, working, gaming, downloading, showing of your latest dance moves on TikTok, sharing your latest selfie’s on Instagram, emailing and anything else you can think of that requires an internet connection. Unlock instant, boundless connectivity with Popit Mobile! Enjoy 5G speed, unlimited calls & texts, plus VoLTE and WiFi Calling Dive into the future of communication – Join us now!


Contact info

3.4

Average

TrustScore 3.5 out of 5

157 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous product

Fabulous product, reasonable prices and fantastic customer service. I would highly recommend the product and the company.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent provider.

Excellent provider so far. We use our sim fo Mifi in the caravan and the ability to use the whole allowance roaming is fantastic.
Haven’t needed to contact Customer Services as yet so can’t comment.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Popit

I used Popit last year for a data SIM while travelling around France for a month. It worked perfectly without any issues.
I have now switched my mobile contract to them permanently and I have to say that their customer service has always been excellent. They do 30 day rolling contracts so you're not tied in if anything does go pear shaped, not that I'm expecting it will!
I would highly recommend giving Popit a try - I don't think you'll be disappointed.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, works perfectly in the motorhome through France, Spain and Portugal for calls, internet and streaming, you have another lifelong customer.

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

I was let down by 3 not being able to use full allowance while abroad. Popit is brilliant running phones iPads and TV no problems at all

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

So far so good 👍

So far so good. We changed from Vodafone to Popit because we could not use our full allowance of data abroad.Vodafone restricted our data use from 100GB to 25GB. We are currently in France and our signal has been pretty good and pairing with 2 iPads worked ok.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , great value and for me the biggest selling point after being let down by 3, was the ability to use all my data when in europe for as long as I’m allowed to be there ( 90 days ) they allow you up to six months which is more than generous. Good coverage using EE in the uk is also a factor. There really isn’t anything to criticise. Would recommend

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect travel sim

Perfect sim for travelling around Europe! 100Gb/Month for £25 and cancel when done. Also super quick response via email from support. Had mine in a mobile router and it was perfect the whole time.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I got a Popit sim for my motorhome wifi after emailing & asking some questions which were answered promptly.
Subsequently my circumstances changed & I was un able to use it for some considerable time, I spoke with Matt at Popit who was able to stop the payments & put the sim on hold till I need it. In my experience a good company to deal with I shall not hesitate to recommend & renew when the time comes

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Popit - a great way to travel in the EU without data issues.

I have moved over from Smarty mainly due to Popits fair use policy outside of the UK. I was capped to 12gb but with Popit they are happy for me to use my full 100gb. We travel regularly for 3 months at a time around the EU and this company provide me with all the data I require.
Customer service is excellent I cannot find fault with this relatively new company.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Works Perfectly

I travelled through four different EU countries during the month of December. Product worked exactly as described without loss of connection. I needed a little help from customer services regarding one question I had and this was answered promptly via their chat service.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Obtained 100Gb Sim mainly for roaming in Europe in a 4G router. Quick delivery and worked perfectly. Quick response from customer service by e mail over query over how to disable automatic monthly renewal until my next trip.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great deal and working fine.

Last minute purchase two days before leaving for France and they managed to get sim out to me in time. Setup was quick and easy. Been working fine out here in the mountains too. Only slight gripe is that it seems difficult to talk to a human, but my queries dealt with on chats so only a minor gripe. I came from Smarty, this is much better in my view. Would recommend.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Sim of choice for UK travel to EU

I think this is going to be the Sim of choice for travel from UK into Eu (and a few other countries)
Their 100gb package is just about right for us.........no delivery or set up charges and because it is a UK sim it can pick up UK TV without needing a VPN.
Can be "parked up" for 80p month until time for your next trip.
Excellent signal in France and Spain so far.

January 11, 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Webby, thank you for the 5 * review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

Been with this company now for a month

Been with this company now for a month, had no problems so far. On EE 4G & 5G in the uk and Orange F in France with full data download. Would be great when they get full Wi-Fi calling and 4G calling. Quick to respond with a query.

January 11, 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the 5 * review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 4 out of 5 stars

Everything is what you’d expect but I…

Everything is what you’d expect but I concur with other reviewers that the website and dashboard is very basic and confusing , I still recommend to friends and family as overall it’s all about value and you certainly get that from Popit

January 12, 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

So far so good

So far so good, I changed mainly because of their roaming allowances, and my early experiences are fantastic, network coverage is excellent and the few times I’ve gone on line to “chat” the response has been excellent. I will remain with them for a long time if this service remains as is.

January 11, 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

Got caught out last September when…

Got caught out last September when roaming in France at £2 per day for a month.
Now in Portugal for 2 months so saving £70 in total . No brained.

January 12, 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

100 gig sim for use in mifi.

Bought this 100 gig sim to use in a mifi device when travelling in Europe. No complaints & we always had coverage. We were able to put it on standby for £1 per month & will reactive it when we travel again.

January 12, 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hey David, thank you so much for the review! We are pleased to know everything is going well for you. We are here if you ever need anything.
Kind regards,
Popit Mobile Team

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