Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more
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Company details
- Courier and Delivery Service
- Logistics Service
- Mailing Service
- Moving and Storage Service
- Shipping Company
Written by the company
Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.
Contact info
20 Wenlock Road, N1 7GU, London, United Kingdom
- 0203 576 4979
- info@portadelivery.co.uk
- portadelivery.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The company did not communicate
The company did not communicate the pickup day or time with either of us each end. I happened to phone up 9am Monday 11th because we hadnt heard anything. The man said that the collection team were only 1.5hrs away from the lady who I had bought wheelchair off! She had to cancel her hair appointment which was non-refundable costing her £125. This was really not on at all. She should be reimbursed. I plan to complain further about this.

Reply from Porta Delivery
highly recommended from me =)
Bought a bike on eBay which was miles away from home, it turned out to be easier to get these guys to collect and deliver the same day. collected on time, and got an SMS to let me know all was good.
Great Service.
Finally someone who actually cares…
Finally someone who actually cares about providing a service.
Ed Was Fantastic, we were kept in the picture from start to finish, we can't thank Ed enough.
We were let down by DHL, and porta stepped in and saved the day.
would definitely use Porta delivery again.
First class professional service!
I managed to get Shehzad at very short…
I managed to get Shehzad at very short notice having been totally let down by Anyvan who did not tell me that they had no driver. He was prompt and communication was excellent. Helped with unloading too. Price was amazing given the short notice.
It was simple booking the delivery in
It was simple booking the delivery in. The driver communicated with me clearly and on time.
The item was collected with ease.
Very happy
Will use again
Went over and above to get the…
Went over and above to get the collection and delivery sorted
Full communication all the way with the…
Full communication all the way with the driver. No issues whatsoever, excellent service. Would highly recommend.
Speedy and efficient delivery.
Speedy and efficient delivery.
I would have given 5 stars if the delivery tracking was a bit more efficient. However package was still traceable by contacting the delivery driver.
Above and Beyond
The pick up was late but I appreciated that the courier worked until very late to carry out the job. Communication was excellent!
More expensive (with all the add-ons)…
More expensive (with all the add-ons) than some other sites/service providers but communication was good, they were keen to assist and be flexible so it was worth paying extra.
This was a prompt service
This was a prompt service. The driver was courteous, arranged pick up and delivery times in a timely manner and also kept us informed of any changes to the route. Overall excellent experience. Would definitely use this service again and highly recommend it,
Everything was quick
Everything was quick, smooth and nice. Qick response to my request, good price for that delivery and good comunication as well. The company did what they said.
Exceptional service from easy booking…
Exceptional service from easy booking to collection and delivery - the drivers kept me informed of their progress from start to finish - absolutely 100% the best collection service I have ever used and it was very competitive for a 2 man service - highly recommend these people
Professional
Professional, friendly, communicative and got the job done on time
Top service!
Efficient booking process. Good price. Excellent communications. Prompt friendly service.
Was easy to set up and arrange
Was easy to set up and arrange. Organised collection and delivery times on the same day :) my motorcycle was collected from 167 miles away. No damage and securely stored.
Excellent Delivery Service
The website was so easy to navigate when booking the return of an unused bath tub. This was the largest item I have had to arrange a return and pay for myself.
My allocated moving partner collected the item on the agreed date/time and confirmation of the delivery was sent on the same day with a photograph. My refund has been processed from the online retailer the bath was being returned to.
I would have no hesitation using Porta Delivery again and would highly recommend them.
Five star service - would definitely use again
Fantastic experience using Porta. I received live updates on whatsapp for the collection and delivery. I bought an item on Facebook marketplace and the app even had the option to pay card and the couriers to pay the cash on collection (which I did not need to use but is a fantastic idea). In terms of timing, they were comfortably within the scheduled window, and delivered the item to me far ahead of the agreed schedule.
I will definitely be using them again.
Absolutely A1 service
I booked these guys to collect a van towbar from Southampton and bring it to me near Bristol. I wanted to keep the cost down, so gave them a 2 week window - they collected the next morning, then delivered it to me a couple of days later when they were heading in this direction. Fully insured service cost me £75 which, considering it was 30kg of awkward shaped load, I thought was very fair.
The courier was extremely polite, friendly, kept me up to date with progress so I knew exactly what time to expect him - he wasn't even phased by being stuck behind the binmen on our narrow road for 10 mins before he could get to my house.
If I'd paid twice the price I genuinely don't think I could have had a better service. I've saved the Porta app in my phone as my new go-to for awkward size and larger item deliveries.
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