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Post Office Travel Money Card Reviews 

5,083
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,940 reviews, reviewers had a great experience with this company. Customers frequently praise the product for making holidays much easier, as it is simple to top up, straightforward to use abroad, and completely eliminates the need to carry risky amounts of physical cash around. Travelers also find the online platform extremely helpful for monitoring recent transactions, checking balances instantly, and seamlessly managing multiple different foreign currencies. However, some customers also noted technical frustrations, mentioning that the mobile application occasionally went down or repeatedly unlinked their accounts. A few other people also felt that payment transactions could be unpredictable, reporting unexpected card declines or difficulties when trying to pay abroad.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how simple the card is to set up and use... See more

Payment

Users describe ambiguous interactions with payment, with experiences varying widely. While some reviewers... See more

Application

Consumers find app to be ambiguous, experiencing a mix of smooth functionality and frustrating technical... See more

Product

People report positive experiences with product, highlighting its reliability and usefulness during holidays... See more

Holidays

Reviewers highlight positive aspects of holidays, noting that the travel card is reliable, safe, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more

Company replied

Rated 5 out of 5 stars

We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more

Company replied

Rated 5 out of 5 stars

Using a well respected brand & trusting that your money is safe is expected. The post office card is all of those & so easy to top up & check transactions within moments of that transaction being... See more

Company replied

Rated 5 out of 5 stars

Post Office Travel Card was great when i was on holiday in Spain, I felt it was safer than carrying cash around with me. I used the app to check on my purchases, balance and could top up at any time.... See more

Company replied


Company details

  1. Currency Exchange Service

Written by the company

The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
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4.1

All reviews

(5,083)

2,494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made buying abroad so much easier added…

Made buying abroad so much easier added to my wallet on phone no problems

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Nicola Bradbeer,

We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.

Post Office Travel Money Card

Rated 1 out of 5 stars

So much hassle and it could be so much easier

So much hassle and it could be so much easier. Possibly the worst tool I've ever had to deal with. You stand there in the post office being sold this dream of ease and convenience to discover you cannot register the card until 10.30 the next day. Then when you come to register the next day it tells you that you have tried too many times and now you need to call up. Easier to just get currency and be done with it.

July 16, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear James Leonard Crisp,

Thank you for sharing your thoughts. We’re sorry your experience didn’t meet expectations. If you’d like to talk through any concerns or need further assistance, please contact us on 0344 335 0109 or +44 207 937 0280 if calling from abroad, or email info@postoffice.travelmoneycard.co.uk.

Post Office Travel Money

Rated 5 out of 5 stars

So easy to use

We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees like you often get with debit or credit cards. It’s easy to top up while you’re away, and switching between currencies is straightforward. Overall, it’s simple to use, convenient, and great for keeping travel spending stress‑free. You can add it to your wallet on your phone too so u don’t take the card out with you.

October 25, 2025
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Martin,

We really appreciate your review. It’s great to hear that exchanging your money was straightforward, making international spending smooth is exactly what we hope to provide.

Post Office Travel Money Card

Rated 5 out of 5 stars

My 1st time using a travel card and it…

My 1st time using a travel card and it couldn't have been any easier. So so easy in every aspect from shops to restaurants to local travel there was no problems using the card and your balance was kept up to date almost instantly 👍 the best way to spend your money aboard safe and secure

July 10, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Cameron,

Thanks for sharing your experience. We’re glad the app is making things easier for you, and we're glad the card is easy to use and load. It really helps us to hear this.
Feedback like this helps us keep improving and making it even better.

Post Office Travel Money Card

Rated 4 out of 5 stars

Take over at our Post Office

Take over at our Post Office. Got a hard act to follow previous staff very knowledgeable and helpful. The new people running same are not as friendly to customers and in small community as this communication is key.

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Janet Evans,

Thanks for your kind words. It’s great to hear that our customer service has made a difference. We strive to make every interaction helpful and enjoyable.

Post Office Travel Money Card

Rated 5 out of 5 stars

Easy to load and use abroad

Easy to load and use abroad, I’m happy with the card

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Janet,

We appreciate your positive feedback and we're glad the card is easy to use and load. It's great to know you're enjoying the Travel Money Card.

Post Office Travel Money Card

Rated 5 out of 5 stars

Great service so much easier than hays…

Great service so much easier than hays and Great rates we love it and will be using it a lot more thanks

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Antony,

Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.

Post Office Travel Money Card

Rated 5 out of 5 stars

Easy to use.

Easy to use.

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Jane,

Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.

Post Office Travel Money Card

Rated 1 out of 5 stars

Got scammed by a taxi in Poland all my…

Got scammed by a taxi in Poland all my money was advised that I would get all money back n not to worry a week later gets an email no refund cause I tapped the card you may aswell take your bank card instead of these waste of space at least with your bank they would get the refund sorted for you I thought post office holiday card was to protect you’re money wen really they do nothing of the sort I’m so disgusted with them

July 4, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Suzanne,

Thank you for your feedback. We’re sorry to hear you were dissatisfied with your experience. To help us better understand your feedback, we’ve sent you a Trustpilot email, please keep an eye out for it. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk, we’d be happy to assist.

Post Office Travel Money Card

Rated 5 out of 5 stars

Great card to have able to save…

Great card to have able to save through the year for our holidays

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Nicola,

We're glad our services helped you plan your holiday budget. We want managing your Travel Money Card to be as smooth as possible.

Post Office Travel Money Card

Rated 5 out of 5 stars

I find this card very easy to use

I find this card very easy to use

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Annette,

We're happy to hear that using the card abroad was easy for you.

Post Office Travel Money Card

Rated 5 out of 5 stars

Fantastic for my teenage lad in France…

Fantastic for my teenage lad in France on a school trip. Easy, and safe from pickpockets in Paris in a zipped trousers pocket. The PIN code also protects the money if it is stolen, so he's safe and sound. It has helped to make his first big trip feel reassured.

July 15, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Claire,

We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.

Post Office Travel Money Card

Rated 5 out of 5 stars

HIGHLY RECOMMEND!!!

HIGHLY RECOMMEND!!!! Can use this very easily just like a bank card with no charges I was very nervous as I use cash every where no need very easy will use this every time I go away !!

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Customer,

Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.

Post Office Travel Money Card

Rated 3 out of 5 stars

28/29 April this year.

An Post, the Irish Post Office does not recognise the card for use in their branches for withdrawal or deposit purposes.

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear James Wentworth,

Thanks for your feedback. We understand how inconvenient this can be while travelling. We've shared this feedback with the relevant team to further investigate.

Post Office Travel Money Card

Rated 5 out of 5 stars

It what we needed on holiday we will…

It what we needed on holiday we will start saving for the next year.

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Ian,

We're glad our services helped you plan your holiday budget.

Post Office Travel Money Card

Rated 5 out of 5 stars

Really easy to manage

Really easy to manage

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Di NOLLER,

Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.

Post Office Travel Money Card

Rated 5 out of 5 stars
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Michelle Evans,

Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.

Post Office Travel Money Card

Rated 5 out of 5 stars
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Matthew Smith,

Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.

Post Office Travel Money Card

Rated 5 out of 5 stars

I wanted to l have got being on holiday…

I wanted to l have got being on holiday with my post offices travel money card

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Miss Ann Heath,

Thanks so much for your feedback. We always aim to make spending abroad simple and hassle-free.

Post Office Travel Money Card

Rated 5 out of 5 stars

Help build up for Portugal and France…

Help build up for Portugal and France this year hopefully accept euro

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Darren,

We appreciate your positive feedback regarding topping up currency without hassle.

Post Office Travel Money Card

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