I bought a protection cover for lenovo idea tab, but the packaging did not specify any kind of size measurements, so it was not possible to figure out if it was the correct size cover. surprise, there... See more
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The AI guy was helpful in selecting the correct size air conditioner. The unit was ready for pick up a day earlier 👍. The only “bad” thing was the finding the location where we had to pick it up.... See more
Company replied
Huge discount on my product because of Odense 10 year anniversary, I received the product 4 days later, Very fast, arrived 1 day earlier than expected, had the option to pick up at GLS package station... See more
Company replied
Bengamin was one of the best salesperson I've seen, most informed, knowledgeable and friendly. He knew detailed information about each and every appliances. He is an asset to any bussines. Best price!... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ørbækvej 75, 5220, Odense SØ, Denmark
- 70338080
3.9
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great price for washer and dryer
Great price for washer and dryer. Easy transaction. Delivery when promised.
Would definitely use again.
April 7, 2026
Reply from POWER.dk - Odense
Hi Sid,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var tilfreds med både prisen på vaskemaskine og tørretumbler samt den nemme transaktionsproces. Vi er glade for, at leveringen kom som lovet, og at du vil overveje at handle hos os igen. Din positive feedback betyder meget for os!
Alle de bedste, Erik hos POWER! ⚡
Disappointing click and collect service.
Click and collect service very disappointing. Several staff behind the counter only a few dealing with customers. Rest engaged in conversations with themselves. Had to wait over 10 minutes to be serve.
Experienced exactly the same the last time I use click and collect at Power, will not be using click and collect service again.
March 31, 2026
Reply from POWER.dk - Odense
Hej Paul
Thank you for your review. We’re sorry to hear about your experience with Click & Collect, especially having to wait while staff were available but not assisting customers. That’s certainly not the level of service we aim to provide.
We completely understand your frustration, particularly as you’ve experienced the same situation before. Click & Collect should be a quick and efficient process, and it’s clear that we did not meet that expectation in your case.
Your feedback is very important to us, and we will take it onboard to improve both staff availability and the overall customer flow at collection points.
You are wished a lovely day.
Best regards,
Astrid/POWER
New laptop not covered by warranty!!!
I bought a new laptop from the Odence branch, and 40-45 days later the laptop stoped detacting the SSD, and I tried to find a soulotion to fix it (without desmbaling or anything), turn it off and on, leave the battary to run out and turn it on without power cable but nothing worked. so I took it to them and told them if it's possibale I need my data and we agreed on that. So after a while, they contacted me and said the SSD need to be rest and the files can't be recovered! So I agreed (so it's a hardware issue, otherwise they could've just recovered my data). Days pass, and they reached out to me that it is ready to pick up, but I told them to ship it as I have the right for a free return shipping, to be surprised that they are asking for "handling fees" 580 kr !!!!! And when I refused to pay anything as it is under warranty, they said that I had signed a paper stating that software issues are not covered!! while they themselves stated that it is a hardware issue!! after back and forth with them, they kept teling me it's a software thing ( I am a bit of into this kind of stuff and I know for a fact it's not a software issue), this might sound a bit redclues but I really can't afford that kind of money and I shoud not pay it as it's still under warranty!!
They keep saying the handling fees are for the service centre that handled the laptop, so I went and looked it up and surprise, surprise, it's "conmodo" located in Sweden with a 2.0 review score on here, and it says it's located in Norway!!! So go figure.
I thought this was a well-known company that would have a decent warranty, but apparently it's just a scam.
NEVER DEALING WITH THEM AGAIN AND WILL SPREAD THE WORD AROUND.
February 4, 2026
Unprompted review
Reply from POWER.dk - Odense
Hi Mohamed,
Thank you for taking the time to share your experience.
I’m really sorry for the whole situation with your laptop – from the SSD issue and the loss of your data to the confusion and disagreement around the handling fee. That is absolutely not the kind of customer experience we want to give, especially on a relatively new product that’s still under warranty. I completely understand your frustration and disappointment with how everything has turned out.
Best regards
POWER / Christian
Good service highly recommended
February 16, 2026
Reply from POWER.dk - Odense
Hi customer,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service i Odense. Vi sætter stor pris på din anbefaling og er glade for, at vi kunne leve op til dine forventninger.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Odense
Hi Mutaru,
Tak for din positive anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores service i Odense. Din feedback betyder meget for os, og det motiverer hele vores team til at fortsætte med at levere den bedste service muligt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hej Shahram,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du synes POWER er perfekt. Din positive feedback betyder rigtig meget for os og motiverer os til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
I feel I wasted my life ordering from…
I feel I wasted my life ordering from the online store. I ordered an item to be delivered to their store. Took 20 days. Passed around their AI chat and human customer service, the customer service didn't even bother to write with capital letters after dots. Tried to get in contact with the store, promised a 48 hour response. Of course that's a lie and they actually never responded. Tried to cancel, they say the store will contact. Ofc the store never contacted me. So they stole my money easily just like that
January 10, 2026
Unprompted review
Reply from POWER.dk - Odense
Hi😊
Thank you for your review!
I'm really sorry to hear about your experience 😔 Waiting 20 days for a click & collect order, being passed around between AI chat and customer service, and then not receiving the promised responses from the store - that's definitely not the experience you should have had.
I completely understand your frustration, especially when you tried to cancel and still didn't hear back. That's not acceptable at all 💙
I've passed your feedback on so we can improve our communication and follow-up processes 🙏
If your case is still not resolved, or if you haven't received your item or refund, please contact us at review@power.dk so we can get this sorted out for you!
Best regards
Muhammed POWER Costumerservice
Physical stores are a customer's nightmare
Every visit to any physical POWER store always ends up being way longer than it has to. Even if I know what I want to buy and I have 0 questions somehow I get sent around various queues. Chaotic, lack of systems, completely undertrained staff that doesn't know half the products they have available. Even this time, when I picked up an online order that was paid for in advance they somehow managed to turn it into a 30 minute ordeal and made me visit 3 separate counters. I hate going there.
January 17, 2026
Reply from POWER.dk - Odense
Hi Adrian
Thank you for your review and for sharing your experience. We’re really sorry to hear this. We completely understand how frustrating it must be to have a simple visit or Click & Collect order turn into a long, confusing process, with multiple queues and unprepared staff. That is certainly not the experience we want our customers to have.
Your feedback is very important to us, and we will take it on board to improve staff training, store organization, and the handling of online orders to ensure a smoother and faster experience in our physical stores.
We wish you a lovely day.
Best regards,
Astrid/POWER
Hello
Hello, I'm Gabriel, I'm very disappointed with you. This is the first and last time I've ever ordered from Power.dk online. You get what you bought very late and by the way, where is the PC Controller I bought, not even an email so I can pick it up. Shame
January 5, 2026
Reply from POWER.dk - Odense
Hello Gabriel,
Thank you for your review. We’re very sorry to hear about your experience. We completely understand your frustration with the delayed delivery and the lack of information regarding your PC controller. This is certainly not the experience we want our customers to have.
We hope that your order has now been resolved, but if not, please contact us so we can follow up and make sure you receive your items as soon as possible.
We wish you a pleasant day.
Best regards
Astrid/POWER
Helt urimeligt at skulle vente 45 min…
Helt urimeligt at skulle vente 45 min for at afhente en telefon i click and collect
December 30, 2025
Reply from POWER.dk - Odense
Hej Pia
Tak for din anmeldelse. Vi er kede af at høre om den oplevelse, du havde med Click & Collect – det er bestemt ikke den standard, vi ønsker for vores kunder. Vi forstår, hvor frustrerende det må have været at skulle vente 45 minutter for at afhente din telefon, især når man forventer en hurtig og nem afhentning.
Vi sætter pris på, at du deler din oplevelse, da det hjælper os med at forbedre vores Click & Collect-proces, så ventetiden kan blive kortere og afhentningen mere smidig fremover.
Du ønskes en dejlig dag.
De bedste hilsner, Astrid/POWER
Reply from POWER.dk - Odense
Hi Oleksandr,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var tilfreds med vores hurtige og gode arbejde. Vi sætter stor pris på din positive feedback.
All the best, Erik at POWER! ⚡
Power is great
Power never fails me. Always good experience and always good products.
November 26, 2025
Reply from POWER.dk - Odense
Hi Erik,
Tak for din fantastiske anmeldelse! Det varmer virkelig at høre, at du altid har gode oplevelser hos os og er tilfreds med vores produkter. Din loyalitet betyder meget for os.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Odense
Hi Inna,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse med vores hurtige og kvalitetsservice. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
Alt det bedste, Erik hos POWER! ⚡
Waiting to collect item was much to…
Waiting to collect item was much to long and system seems to be wrong with one man having to go and collect items leaving a customers waiting
November 19, 2025
Reply from POWER.dk - Odense
Hi A Satisfied,
Tak for din feedback om din oplevelse i vores butik i Odense. Det lyder frustrerende at skulle vente så længe på at få udleveret din vare.
Vi sætter stor pris på, at du tager dig tid til at dele din oplevelse med os. Din feedback hjælper os med at forbedre vores service.
Hvis du har brug for yderligere hjælp eller har specifikke spørgsmål til din ordre, kan du kontakte vores kundeservice direkte, så vores specialister kan hjælpe dig videre.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hej Ana,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores service i Odense. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Awesome thanks it has arrived on time
November 3, 2025
Reply from POWER.dk - Odense
Hi Mosah,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at din ordre ankom til tiden, og at du er tilfreds med din oplevelse hos POWER. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Handlen var nem med Pick and collect…
Handlen var nem med Pick and collect men ren Ikea i butikken med at skulle betale. Man guides rundt i hele butikken
November 1, 2025
Reply from POWER.dk - Odense
Hej Thomas,
Tak for din feedback! Det er dejligt at høre, at Click & Collect fungerede godt for dig. Vi sætter pris på, at du deler din oplevelse med os, og vi noterer os din kommentar om betalingsprocessen i butikken. Din feedback hjælper os med at forbedre vores service.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hi Iulian,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Peter J kunne hjælpe dig så godt. Vi sætter stor pris på din positive feedback og er glade for, at du havde en god oplevelse i vores Odense-butik.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hi Reygolo,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en god oplevelse med vores imødekommende salg i Odense. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne hjælpe dig godt.
Alt det bedste, Erik hos POWER! ⚡
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