Terrible customer service. Have no standardised process for returns. In some stores you go to the cashier for returns and they send you to support desk. In other stores you go to support desk and the... See more
Company replied
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See what reviewers are saying
I had a great experience shopping at POWER Mall of Scandinavia. The staff were friendly, helpful, and professional. They answered all my questions and helped me choose the right product. The service w... See more
Company replied
I had a fantastic experience at the Power store in Sweden. I needed help with a cable, and Dominic went above and beyond to assist me. Not only did he help me find the right cable, but he also provide... See more
Company replied
The executive was good but 2 things he told us was invorrect 1st was regarding Apple Care which I called up Apple directly and asked rhem and Apple confirmed that we can buy apple care within 60 days... See more
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Stjärntorget 2, 169 79, Solna, Stockholm, Sweden
- 08 51 76 60 00
Veckans kampanj
3.7
Average
2K reviews
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Great service.
November 5, 2023
The girl in cashier was not friendly
October 30, 2023
Bra service
October 28, 2023
wait in queu for a long time and also…
wait in queu for a long time and also got fake jbl
October 20, 2023
Delayed and broken delivery
I ordered a drier and the drier was promised to be delivered latest by 7 days. But eventually it came after 3 weeks and it was delivered damaged.
One positive thing is the sales person compensated with a better drier for the same price. That’s the reason you have got a star.
Hopefully the new one arrives in time and in good condition next week.
October 20, 2023
I came to Power Mall of Scandinavia to…
I came to Power Mall of Scandinavia to buy a laptop for my work. I chose one and then the sellers pushed me to buy an insurance. I refused, and after that one of them prentended the laptop I wanted was the last one, and it was actually already set up, so I had to pay 500kr extra. He told me I had to come back in 45min to pick it up. Weird.
45min after, I'm back and I talked to another person who said "I'm almost done with the set up of your computer, it will be ready in 5min". I explained the situation to this person who was way more professional than his colleagues and I got a compensation.
For the sake of your company, I believe your management must be aware of this kind of extremely dishonest practices among your employees.
October 16, 2023
It was not an easy or enjoyable…
It was not an easy or enjoyable experience. The website had no clear way for me to use power gift cards for my purchase, so I had to pick up in store. Not many locations to choose from (2 nearest me are 20+ min drive)
After picking up my purchase, l continued to get sms notifications to pick up my order (quite annoying)
October 13, 2023
Fast and reliable
I've using Power for a while now, the whole shopping process is fast and reliable, but what really made me happy is how useful and committed their customer service is.
October 3, 2023
Perfect service and VERY nice staff
September 18, 2023
The staff
The staff, Hiba, WHO helårs is SAS great and patient. It took a long time, about 40 minutes, to order a fridge using your new system. She did not know how to do it and manager and phone calls were needed. After three days we have not received an email receipt. Please send the receipt for 7107X181Y4 to Jojo.siegel@gmail. com. We paid 24,418 krona for fridge, freezer, delivery, etc. and want an electronic receipt that we were promised but have not received yet.
September 16, 2023
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