Communication is awful ! I have a car seat which was not cheap and after waiting months for it, it has now started to unthread on the cover. After several emails and no reply I am leaving this review... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone was so lovely and went above and beyond to make me feel comfortable and happy with our purchases. We weren’t pushed into making any decisions which was fab and all members of staff gave us a... See more
Company replied
Excellent service! Very helpful and friendly lady serving on shop floor, we went into the shop twice to view buggies and both times she was outstanding with her customer service. She got all the buggi... See more
Company replied
We went into Precious Little Things looking for a new car seat, Mark was fantastic and so knowledgeable. We ended up buying the Britax Romer Max Safe Pro and Mark installed this for us and made sure o... See more
Company replied
Company details
Written by the company
Children and Baby Nursery Shop offering a wide range of essential baby and toddler products for your Precious Little Things
Contact info
12 The Montague Center, Liverpool Road, BN11 1YJ, Worthing, United Kingdom
- 01903 946295
- admin@precious-little-things.co.uk
- precious-little-things.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
It came with in two weeks of ordering, it was easy to set up and overall just a great purchase! Would definitely buy from here again.

Reply from Precious little Things
Excellent company
Ordering was easy, I was kept informed throughout the process and the good arrived when stated, they were packaged well and we are so pleased with our purchase. I won't hesitate to shop with Precious Little Things again.

Reply from Precious little Things

Reply from Precious little Things
Quick delivery of goods at a very good…
Quick delivery of goods at a very good price!

Reply from Precious little Things
Highly recommended online shop
Highly recommended online shop. The whole transaction was very smooth and the price offered incl. discount very competitive. Thank you

Reply from Precious little Things
Fantastic customer service
Fantastic customer service. The high chair I ordered was faulty but they went out of their way to rectify the issue, sending us a replacement and sending a courier to collect the original item. Communication was excellent and staff very friendly and helpful. Would definitely use them again.

Reply from Precious little Things
Easy process and quick delivery
Easy process and quick delivery. Packaged well and a lot cheaper than other sites.

Reply from Precious little Things
Amazing customer service, amazing prices!
I recently purchased a Cybex car seat at a discount due to the colour variant being discontinued. After ordering, the store contacted me to say that they'd made a mistake with their stock and sadly the one I'd ordered was no longer stocked. However, another colour variant at full price was avaliable. They price-matched with the discounted one I'd originally ordered as they felt it was their mistake. It was very kind of them and they were everso polite and forthright on the phone also. A great service, I will certainly use again and recommend to my circle of mum-friends in he future.

Reply from Precious little Things
Amazing service
Ordered online, received wrong product originally but customer service were amazing! Sorted my issue straight away, couldn't apologise enough and within 3 days my correct order was delivered and wrong one taken away with phone calls to update me in between. Couldn't of had my issue sorted by nicer people! So even though I had an issue it was dealt with so quickly and professionally that I'd 100% order again.

Reply from Precious little Things
Excellent communication and customer care
Excellent communication and genuine customer care. The ongoing strikes caused a quite a headache for Precious Little Things, but they did their utmost to liaise with me and made sure I would get the order in time for Xmas (grandma to be Xmas present for my daughter and son-in-law). Well done and thank you.

Reply from Precious little Things
Rang me to say there was a problem with…
Rang me to say there was a problem with the courier and kept me informed at all times. I think they went above and beyond to keep me in the loop. Very happy with their service.

Reply from Precious little Things

Reply from Precious little Things

Reply from Precious little Things

Reply from Precious little Things
Item arrived as described and was…
Item arrived as described and was delivered extremely quickly. Very happy with the service

Reply from Precious little Things
The service was first class
The service was first class. Order one day delivery next. Superb.

Reply from Precious little Things
Great to deal with
Great to deal with. Very helpful and customer friendly. Will definitely buy from them again.

Reply from Precious little Things

Reply from Precious little Things
Company good, product bad
Happy with the company but upset with the item. Wanted a carseat that could be used rear facing, says you can etc but I mistakenly thought it swivelled, it doesn't. It only uses isofix when facing forward so the car seat strap is in reach of my toddler. I don't want to face her forward yet for safety reasons so it's ended up being a very expensive mistake of a purchase, obviously for safety you can't return, so it's just waiting 2 years until she can safely forward face
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




