Precious little Things Reviews 

183
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Communication is awful ! I have a car seat which was not cheap and after waiting months for it, it has now started to unthread on the cover. After several emails and no reply I am leaving this review... See more

Rated 5 out of 5 stars

Everyone was so lovely and went above and beyond to make me feel comfortable and happy with our purchases. We weren’t pushed into making any decisions which was fab and all members of staff gave us a... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very helpful and friendly lady serving on shop floor, we went into the shop twice to view buggies and both times she was outstanding with her customer service. She got all the buggi... See more

Company replied

Rated 5 out of 5 stars

We went into Precious Little Things looking for a new car seat, Mark was fantastic and so knowledgeable. We ended up buying the Britax Romer Max Safe Pro and Mark installed this for us and made sure o... See more

Company replied

Company details

  1. Baby Store

Written by the company

Children and Baby Nursery Shop offering a wide range of essential baby and toddler products for your Precious Little Things


Contact info

4.2

Great

TrustScore 4 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(183)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

It came with in two weeks of ordering, it was easy to set up and overall just a great purchase! Would definitely buy from here again.

March 2, 2023
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Reply from Precious little Things

Hi Jaime, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Excellent company

Ordering was easy, I was kept informed throughout the process and the good arrived when stated, they were packaged well and we are so pleased with our purchase. I won't hesitate to shop with Precious Little Things again.

February 14, 2023
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Reply from Precious little Things

Hi Maggie, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Car seat

Cheapest I could find this seat, good delivery and great product

February 21, 2023
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Reply from Precious little Things

Hi Lou, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Easy to order

Easy to order, very well priced

February 16, 2023
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Reply from Precious little Things

Hi, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Quick delivery of goods at a very good…

Quick delivery of goods at a very good price!

February 11, 2023
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Reply from Precious little Things

Hi H P, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Highly recommended online shop

Highly recommended online shop. The whole transaction was very smooth and the price offered incl. discount very competitive. Thank you

December 6, 2022
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Reply from Precious little Things

Hi JacBS, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. The high chair I ordered was faulty but they went out of their way to rectify the issue, sending us a replacement and sending a courier to collect the original item. Communication was excellent and staff very friendly and helpful. Would definitely use them again.

January 2, 2023
Unprompted review
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Reply from Precious little Things

Hi Melissa, Thank you so much for taking the time out to write your 5 star review and comments. We are very happy you have finally managed to get your highchair built and enjoy using it. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of the team.

Rated 5 out of 5 stars

Easy process and quick delivery

Easy process and quick delivery. Packaged well and a lot cheaper than other sites.

December 29, 2022
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Reply from Precious little Things

Hi Sarah, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Amazing customer service, amazing prices!

I recently purchased a Cybex car seat at a discount due to the colour variant being discontinued. After ordering, the store contacted me to say that they'd made a mistake with their stock and sadly the one I'd ordered was no longer stocked. However, another colour variant at full price was avaliable. They price-matched with the discounted one I'd originally ordered as they felt it was their mistake. It was very kind of them and they were everso polite and forthright on the phone also. A great service, I will certainly use again and recommend to my circle of mum-friends in he future.

January 16, 2023
Unprompted review
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Reply from Precious little Things

Hi Alexa, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Amazing service

Ordered online, received wrong product originally but customer service were amazing! Sorted my issue straight away, couldn't apologise enough and within 3 days my correct order was delivered and wrong one taken away with phone calls to update me in between. Couldn't of had my issue sorted by nicer people! So even though I had an issue it was dealt with so quickly and professionally that I'd 100% order again.

January 10, 2023
Unprompted review
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Reply from Precious little Things

Hi Tina, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Excellent communication and customer care

Excellent communication and genuine customer care. The ongoing strikes caused a quite a headache for Precious Little Things, but they did their utmost to liaise with me and made sure I would get the order in time for Xmas (grandma to be Xmas present for my daughter and son-in-law). Well done and thank you.

December 24, 2022
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Reply from Precious little Things

Hi Anne, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Rang me to say there was a problem with…

Rang me to say there was a problem with the courier and kept me informed at all times. I think they went above and beyond to keep me in the loop. Very happy with their service.

December 14, 2022
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Reply from Precious little Things

Hi Randi, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Next day delivery on Christmas Eve

Next day delivery on Christmas Eve, excellent

December 24, 2022
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Reply from Precious little Things

Hi Stephen, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Really straight forward

Really straight forward, great value!

December 18, 2022
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Reply from Precious little Things

Hi Kolawole, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Excellent price and service

Excellent price, quick service so very pleased

December 7, 2022
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Reply from Precious little Things

Hi Robert, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Item arrived as described and was…

Item arrived as described and was delivered extremely quickly. Very happy with the service

December 8, 2022
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Reply from Precious little Things

Hi Lara, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

The service was first class

The service was first class. Order one day delivery next. Superb.

December 2, 2022
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Reply from Precious little Things

Hi, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Great to deal with

Great to deal with. Very helpful and customer friendly. Will definitely buy from them again.

November 30, 2022
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Reply from Precious little Things

Hi David, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 5 out of 5 stars

Brilliant

Easy to order, item arrived exactly as described and very speedy delivery

November 26, 2022
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Reply from Precious little Things

Hi, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards from all of team.

Rated 4 out of 5 stars

Company good, product bad

Happy with the company but upset with the item. Wanted a carseat that could be used rear facing, says you can etc but I mistakenly thought it swivelled, it doesn't. It only uses isofix when facing forward so the car seat strap is in reach of my toddler. I don't want to face her forward yet for safety reasons so it's ended up being a very expensive mistake of a purchase, obviously for safety you can't return, so it's just waiting 2 years until she can safely forward face

November 16, 2022

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