Precious little Things Reviews 

183
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Communication is awful ! I have a car seat which was not cheap and after waiting months for it, it has now started to unthread on the cover. After several emails and no reply I am leaving this review... See more

Rated 5 out of 5 stars

Everyone was so lovely and went above and beyond to make me feel comfortable and happy with our purchases. We weren’t pushed into making any decisions which was fab and all members of staff gave us a... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very helpful and friendly lady serving on shop floor, we went into the shop twice to view buggies and both times she was outstanding with her customer service. She got all the buggi... See more

Company replied

Rated 5 out of 5 stars

We went into Precious Little Things looking for a new car seat, Mark was fantastic and so knowledgeable. We ended up buying the Britax Romer Max Safe Pro and Mark installed this for us and made sure o... See more

Company replied

Company details

  1. Baby Store

Written by the company

Children and Baby Nursery Shop offering a wide range of essential baby and toddler products for your Precious Little Things


Contact info

4.2

Great

TrustScore 4 out of 5

183 reviews

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4.2

All reviews

(183)

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Rated 5 out of 5 stars

Great communication & fast delivery!!

Quick easy communication on the online chat and super fast delivery; 2 days faster than it said. Thank you!

August 21, 2022
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Reply from Precious little Things

Hi Amy, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Very pleased with my purchase for my…

Very pleased with my purchase for my granddaughter I bought her another pushchair and it was plum coloured good value for money

August 19, 2022
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Reply from Precious little Things

Hi Sarah, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Excellent customer service would highly…

Excellent customer service would highly recommend.

August 18, 2022
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Reply from Precious little Things

Hi Pauline, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

10/10

Kept me up to date with my order, very quick delivery.
Excellent products will definitely order again

August 17, 2022
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Reply from Precious little Things

Hi Natalie, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Precious Little Things Excellent! Mamas and Papas courier might be an issue for some.

Precious Little Things were great, really good price and customer service was excellent, they were really quick to respond on the live chat. Also it's great to support a local business (based in Worthing, Sussex).

Note:

When ordering Mamas and Papas items, Mamas and Papas use a courier service called Panther that don't deliver on weekends or do evening delivery's (which is insane!). They also delivered to the wrong address even when PLT confirmed with them which the right one as.

I haven't deducted a star from PPT as it is out of their control and not their fault

August 17, 2022
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Reply from Precious little Things

Hi Mr Wilsob, Thank you so much for taking the time out to write your 5 star review and very informative comments for others. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Great service

Great service. My order arrived quickly and was updated regularly in regards to the delivery. Thank you

August 12, 2022
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Reply from Precious little Things

Hi Rebecca, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars
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Reply from Precious little Things

Hi Sarah, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars
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Reply from Precious little Things

Hi Debbie, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Cybex solution Z car seat.

The car seat is very well padded and I paid a little extra for the upgrade in the material which was well worth the money. The seat was easy to fit in the car and instructions were easy to follow. The written instructions are found inside the seat, in the back. The car seat was easy to purchase online and Precious Little Things kept me updated at every step of the way as the seat came direct from Germany. You cannot put a price on safety and I’m very glad I purchased this car seat, i rigorously researched different seats and this scored very high on safety tests and comfort and my child appears to be very comfy in it, he has fallen to sleep single every time I’ve put him in the car, with his head in a very comfy position. I would definitely buy from this company again, the seat arrived on time and like I said earlier, the communication of the company was extremely good.

July 27, 2022
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Reply from Precious little Things

Hi Renata, Thank you so much for taking the time out to write your 5 star review and informative comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Good value

Good value, bought it for my first grandson to use at my house,he loves it!!!!

July 25, 2022
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Reply from Precious little Things

Hi Andy, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Brilliant!

Great service. Helpful friendly staff. Delivery was quicker than expected. Would highly recommend Precious Little Things in Worthing. Could not fault them at all.

July 22, 2022
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Reply from Precious little Things

Hi Lizzy, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Absolutely amazing customer service.

Absolutely amazing customer service.
They have been a massive help and I ordered products through them with fast replies.
I ordered 2 products which 1 can within 24 hours and the second less than 24 hours.
Couldn't thank them enough for there help and really happy with my purchases.

July 20, 2022
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Reply from Precious little Things

Hi Fiona, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

THE RED KITE TRAVEL COT WAS EXACTLY AS…

THE RED KITE TRAVEL COT WAS EXACTLY AS DESCRIBED. IT IS SO EASY TO PUT UP AND DOWN, CAME WITH A STORAGE BAG SO IDEAL TO KEEP IN CUPBOARD. GREAT PRICE AND DELIVERED NEXT DAY.
THE PLAY GYM IS GREAT STORES AWAY IN BAG, EASY TO PUT UP AND BABY LOVED THE BRIGHT COLOURS AND HANGING TOYS.

July 19, 2022
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Reply from Precious little Things

Hi Tony, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Excellent customer service

Very helpful company who I bought something off of which in the end was not needed and the return was, so easy to deal with would recommend

July 16, 2022
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Reply from Precious little Things

Hi Diane, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Great experience

Great experience! Extremely quick and efficient delivery and when I asked a question regarding time frame via the chat and email they were extremely prompt and polite with reply. I will definitely be using this company for future purchases. I was even able to use my 10% discount voucher for new customers on the Nuna Pram set purchased which was a huge bonus.

July 14, 2022
Unprompted review
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Reply from Precious little Things

Hi Hollie, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

The customer service I received was second to non!

The customer service I received was very personable and assisted exactly with our requirements. Polite and genuinely interested in ensuring we received the best outcome on the order we made.
I’d not hesitate ordering from here again. Thank you very much!!

July 8, 2022
Unprompted review
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Reply from Precious little Things

Hi Jill, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto Lisa and the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Very happy with the way it was handled…

Very happy with the way it was handled and came in time too

July 1, 2022
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Reply from Precious little Things

Hi Nabeela, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Great shop

Excellent price, helpful staff and good product (gracco spinny boi 360)

June 30, 2022
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Reply from Precious little Things

Hi Richard, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 1 out of 5 stars

Do not use to purchase any furniture sets

Bought a mamas and papas 3 piece furniture set for over 1k from this site. Opened one box and a piece was damaged, this was eventually replaced. Opened a second box and another piece was damaged, again this took some weeks to replace. From ordering this furniture set it took a number of weeks to receive the full set undamaged which delayed moving our baby into her own nursery. We were also left with boxes of flat packed furniture in our home for weeks. In addition we had extra boxes and broken furniture pieces that we then had to take to the skip. We paid someone to pay make the furniture for us, they ended up coming 3 times as when they opened boxes, pieces were damaged. No compensation was offered for any of this inconvenience; the company blamed mamas and papas for delay in communication, deliveries and stated that mamas and papas were not offering any compensation. But I gave my 1k to you, so it’s your problem!!!!! Would not recommend purchasing from this company as they were not willing to take any responsibility.

June 26, 2022
Unprompted review
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Reply from Precious little Things

Hello Sajel, Thank you for taking the time to leave your review. We are very sorry for all the inconvenience this has caused you. We as a company ordered your furniture directly with Mamas & Papas which is direct dispatch from them to yourselves and not from our warehouse, as you can appreciate we have no control over the quality within the supply chain. We had many conversations with your husband with regards to the damaged furniture and he did understand we were doing everything we could to resolve the issue and get replacements to you. I am very sorry that you feel our customer service has not been great. We also had lengthy telephone conversations with your husband over the alignment of the drawer fronts and talked him though steps on how to align them. Once again we are very sorry for the inconvenience the damaged parts caused you and we hope you can now enjoy your furniture.

Rated 5 out of 5 stars

Excellent staff knowledge

Excellent staff knowledge. Able to advise on each product. Have bought several items from this firm for my granddaughter. The products are well made and simple to use.

June 21, 2022
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Reply from Precious little Things

Hi Anne, Thank you so much for taking the time out to write your 5 star review and great comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

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