Precious little Things Reviews 

183
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Communication is awful ! I have a car seat which was not cheap and after waiting months for it, it has now started to unthread on the cover. After several emails and no reply I am leaving this review... See more

Rated 5 out of 5 stars

Everyone was so lovely and went above and beyond to make me feel comfortable and happy with our purchases. We weren’t pushed into making any decisions which was fab and all members of staff gave us a... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very helpful and friendly lady serving on shop floor, we went into the shop twice to view buggies and both times she was outstanding with her customer service. She got all the buggi... See more

Company replied

Rated 5 out of 5 stars

We went into Precious Little Things looking for a new car seat, Mark was fantastic and so knowledgeable. We ended up buying the Britax Romer Max Safe Pro and Mark installed this for us and made sure o... See more

Company replied

Company details

  1. Baby Store

Written by the company

Children and Baby Nursery Shop offering a wide range of essential baby and toddler products for your Precious Little Things


Contact info

4.2

Great

TrustScore 4 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(183)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service when ordering our travel bundle. Great to deal with and quick delivery, would definitely recommend

April 25, 2022
Precious little Things logo

Reply from Precious little Things

Hi Scott, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars
Precious little Things logo

Reply from Precious little Things

Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Less than 24h from order to delivery

I ordered a nursing chair and it arrived less than 24 hours after placing my order. Fast processing and delivery - very happy with my ordering experience and will definitely shop here again.

April 19, 2022
Precious little Things logo

Reply from Precious little Things

Hi Gemma, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Really helpful staff in the Worthing…

Really helpful staff in the Worthing branch 😃

April 17, 2022
Precious little Things logo

Reply from Precious little Things

Thank you so much for taking the time out to write your 5 star review. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

We have just collected the egg…Egg combination package

We have just collected the egg combination package in Jurassic for our daughter’s baby. We are absolutely delighted with it and can only say the service we received was outstanding. We were attended to
In a professional friendly and caring way and any questions we had were answered straight away, they offered help and guidance on each product. We would happily buy from them again. Thank you.

April 9, 2022
Precious little Things logo

Reply from Precious little Things

Hi Michelle, Thank you so much for taking the time out to write your 5 star review and amazing comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Caring, friendly and wirth visiting

Wonderful, caring, tentative friendly staff who remember who you are, demonstrate everything and go out of their way to help you.
I couldn't have bought my buggy, car seat and isofix base from a nicer company, they are an independent company and have so many amazing items on sale.
Forever a loyal customer, I won't be shopping anywhere else for all my baby/toddler needs.

March 26, 2022
Precious little Things logo

Reply from Precious little Things

Hi lacey, Thank you so much for taking the time out to write your 5 star review and amazing comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Excellent products which look smart and…

Excellent products which look smart and solid and pretty in the nursery .

March 16, 2022
Precious little Things logo

Reply from Precious little Things

Hi Bridget, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, delivered quickly and efficiently. Mum to be loved her gift!

March 13, 2022
Precious little Things logo

Reply from Precious little Things

Hi Lisa, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments to the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Excellent service and super speedy…

Excellent service and super speedy delivery!

March 5, 2022
Precious little Things logo

Reply from Precious little Things

Hi Amy, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments to the rest of the team. kind regards Marc

Rated 4 out of 5 stars

Ickle Bubba pushchair

I purchased a pram through this company and was sent the wrong one which was a little frustrating but mistakes do happen! The lady I dealt with was extremely helpful, apologetic and professional and dealt with the issue straight away and it was resolved quickly. Very happy with my pram and would purchase from them again.

March 5, 2022
Precious little Things logo

Reply from Precious little Things

Hi Megan, Thank you for taking the time out to write your review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Excellent baby bath arrived within a…

Excellent baby bath arrived within a day great customer service. Wouldn’t hesitate to buy again. Thank you

March 4, 2022
Precious little Things logo

Reply from Precious little Things

Hi, Thank you so much for taking the time out to write your 5 star review and comments. I will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 1 out of 5 stars

Terrible experience!

We really need a pram for my two sons after mobing into a new property, we chose precious little thing as they had next day delivery. I called the next day to confirm ehat time the order would be with us and was told it was not even in stock! The lady i spoke to was then quite rude when i told her that it was unaceptable that i had not been contacted or recived an email making me aware of the situation. I would not recommend this company to anyone.

March 3, 2022
Unprompted review
Precious little Things logo

Reply from Precious little Things

Hello, We are sorry you feel this way. All our items do indeed have delivery lead times shown on the items. The Venus Prime stroller was a PRE ORDER item as shown on the site which is currently not available with the brand until May. Apologies if you missed this on the site. I do hope you find your Venus Prime somewhere else.

Rated 5 out of 5 stars

I had been looking for the My Babiie…

I had been looking for the My Babiie rose gold and black quilted Mb51 stroller for a long time and at a reasonable price. I'm glad I waited and searched. This stroller is built solid and sturdy. Has plenty of room for bigger children. My 3 year old and my 23 month old who I actually purchased it for fit in beautifully. They Both love it and I believe they must find it comfortable. So light push and easy to swivel around. The fabric is padded for comfort and over all design is beautiful and stylish for mums too. So easy to fold down and to unfold I find even with one hand. Also the handles have two adjustments can have Completely down for shorter people and then adjust fully up for taller people. I'm 5"9 and it's perfect fully up and then my husband is 5"5 so fully down is perfect for him. I would 100% recommend this stroller and other mb51 to other mums/dads as they are well worth the price and also they ain't too expensive they are affordable for everyone.

March 2, 2022
Precious little Things logo

Reply from Precious little Things

Hi Hannah, Thank you so much for taking the time out to write your 5 star review and amazing comments. I hope you continue to enjoy your stroller. l will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

We bought a cot and changing drawer…

We bought a cot and changing drawer combination. It was delivered as stated on time. The quality is excellent and I am sure it will see many years of hood use. Thanks

March 1, 2022
Precious little Things logo

Reply from Precious little Things

Hi Geoff, Thank you so much for taking the time out to write your 5 star review and comments. Hope you very much enjoy your furniture for many years to come. l will be sure to pass on your review and comments to the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Rapid delivery. Will definitely recommend and purchase from in the future.

February 25, 2022
Precious little Things logo

Reply from Precious little Things

Hi Sal, Thank you so much for taking the time out to write your 5 star review and comments. l will be sure to pass on your review and comments onto the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Wonderful customer service

I am so happy with the service my husband and I received from Precious Little Things, everyone in store has been so helpful each time we’ve been in. We ordered our travel system and was told it would arrive in approximately 3 weeks but it arrived less than a week later. The customer service in store was excellent, we were given all the information we needed without being overloaded. I would 100% recommend and will definitely be back for more baby bits!

February 24, 2022
Precious little Things logo

Reply from Precious little Things

Hi Megan, Thankyou very much for taking the time to write your comments and 5 star review. I will pass on your comments to the rest of the team. Kind regards Marc

Rated 5 out of 5 stars

Finding Dorie

I was very pleased with the quality of my purchases , and the delivery was on time. I would have no problem ordering from you again.

February 23, 2022
Precious little Things logo

Reply from Precious little Things

Hi Mary, thankyou for your comments and 5 star review. I will be sure to pass on your comments to the rest of the team. kind regards Marc

Rated 5 out of 5 stars

Very quick delivery with plenty of communication

Very quick delivery with plenty of communication regarding dispatch and delivery. Good value for money, in-fact was the cheapest around even cheaper than ickle bubba itself!

February 21, 2022
Precious little Things logo

Reply from Precious little Things

Hi Amy, Thank you for your 5 star review and comments. I will certainly pass on your comments to the rest of the team. Kind regards Marc

Rated 5 out of 5 stars

Really Good service ,fast delivery ,I…

Really Good service ,fast delivery ,I had a few issues with the delivery company and they helped me sort it really quick

February 20, 2022
Precious little Things logo

Reply from Precious little Things

Hi Paul, Many thanks for your 5 star review and comments. I will pass on your comments to the rest of the team. Kind regards Marc

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look