PFG Mortgages Reviews 385

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

PFG were incredibly efficient, patient and gave wonderful service when we were sorting out mortgage. We were so lucky to have Leah as our advisor, she went above and beyond in helping us get our mort... See more

Company replied

Rated 5 out of 5 stars

We can't thank Mark Shubrook enough for the service provided on our pensions over the years. We had an annual review yesterday, online which was great. We're Ipswich, Mark is Norwich so it makes... See more

Company replied

Rated 5 out of 5 stars

We moved house and George made the whole process so much easier. He and his team kept us up to date at every milestone and made sure every query went answered. His professionalism is second to none. I... See more

Company replied

Rated 5 out of 5 stars

Leah and her team were excellent from the moment we sat down to our first appointment. My partner and I trusted straightaway that Leah and her team would look after us through this scary but exciting... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Agency
  4. Insurance Broker
  5. Investment Service
  6. Life Insurance Agency

About PFG Mortgages

Written by the company

We are a family-run Independent Financial Advice Business based in Norwich Norfolk with a highly experienced team of qualified Mortgage Brokers, Insurance Brokers, Financial Advisers and Will Writing & Legal Executives. We are directly authorised by the Financial Conduct Authority.

Contact Premier Financial Group

Our 4 main areas of expertise are Mortgages, Insurance, Investments & Wills:
Download our service brochure here

PFG Mortgages can handle all your mortgage requirements from finding the right Mortgage deal for First-time buyers to helping clients find the right Help to Buy Mortgage scheme. Even creating or adding to your Buy to let property portfolio, we have experienced advisers to cover your needs.

PFG Insurance has all your insurance and protection needs covered from Life insurance to Health Insurance right up to Home Insurance, protecting your investment in your property and health.

PFG Investments Ltd are here to service all your pension and investment requirements, our experienced financial advisers are just a phone call away. Our knowledge, at your service.

PFG Wills Ltd offers a complete service of Will writing & storage right up to estate administration & setting up Trusts, covering all your lifetime planning needs, our dedicated team are here for you now and later on in life.

Contact info

4.9

Excellent

TrustScore 5 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best expert Mr Dominic is the most…

The best expert Mr Dominic is the most professional and the most experienced and the most reliable!

June 7, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to review your experience of PFG and adviser Dominic!

Rated 5 out of 5 stars

Professional and friendly service

Leah and her team were excellent from the moment we sat down to our first appointment. My partner and I trusted straightaway that Leah and her team would look after us through this scary but exciting adventure of buying our first house together. She was patient with our many questions and her team helped find a good deal on our house insurance and life insurance cutting out a lot of leg work for us.
I will certainly be using this professional friendly service again and again. Next service we’ll be using is to set up our Wills

June 4, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for a lovely review of PFG and your adviser Leah! We are delighted with your comments and look forward to working with you again in the future.

Rated 5 out of 5 stars

patient and reliable

PFG were incredibly efficient, patient and gave wonderful service when we were sorting out mortgage. We were so lucky to have Leah as our advisor, she went above and beyond in helping us get our mortgage. I really appreciate her how hard she worked, especially with a remortgage emergency, she was patient, clear to explain and fast to act. We felt really lucky to have her on our side.
When we need financial advice or insurance in the future we will definitely be back.

May 31, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

A wonderful review of PFG and your adviser Leah, thank you!

Rated 5 out of 5 stars

We moved house and George made the…

We moved house and George made the whole process so much easier. He and his team kept us up to date at every milestone and made sure every query went answered. His professionalism is second to none. I would HIGHLY recommend PFG for anyone looking for a reliable and professional service.

June 3, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to review your recent experience of PFG and your adviser George, we are delighted with your comments!

Rated 5 out of 5 stars

Fantastic service

Mark from the group was so helpful and explained the best solution to our pension needs ,all we had to do was supply mark the information and he did the rest ,there was no hard sell etc very relaxed and the information that we was told was vital for us to make the correct decisions.highly recommend this company fantastic service prompt and professional

March 1, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for such a lovely review of PFG and your Pensions & Investments adviser Mark! Your comments are greatly appreciated.

Rated 5 out of 5 stars

Ask Stacey and she will deliver

I have asked Stacey to find me several mortgages over a period of many years and every time no matter what problems we encountered Stacey has been successful on all occasions so i would recommend AAAA+

May 13, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to leave such a wonderful review of PFG and your adviser Stacey!

Rated 5 out of 5 stars

Remortgage with Stacey

I had Stacey help me with my remortgage, very quick, efficient and thorough, since Stacey was recommended to me by a friend in 2019 for a remortgage back then, i now wouldn't go elsewhere.

May 15, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for your feedback on your recent experience with PFG and adviser Stacey, your comments are greatly appreciated!

Rated 5 out of 5 stars

They made the whole purchase process smooth and stress free

I have a portfolio of BTL properties and this was the first time I used PFG's service, I will definitely use them again. Dominic Doggett suggested the best lender and deal for me, and helped me navigate past some issues during the application process. I highly recommend their services.

May 7, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to review your recent experience of PFG and adviser Dominic!

Rated 5 out of 5 stars

Highly highly recommended

Highly highly recommended - Michelle York is excellent - knowledgable, approachable and professional at every turn.

May 8, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for your 5 star review of PFG and adviser Michelle!

Rated 5 out of 5 stars

Amazing service by Dominic and Victoria…

Amazing service by Dominic and Victoria
I will 100% be using them both again!
Was my first time buying a property and Dominic gave me excellent advice and helped me get a mortgage when a lot of other brokers wouldn’t!

April 23, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to review your experience of PFG, adviser Dominic and administrator Victoria! We are delighted with your comments.

Rated 5 out of 5 stars

5 star service

We were recommended PFG by a friend, we were not disappointed.
Dominic provided us with excellent options for what we required to remortgage in challenging circumstances. Every option was provided with detail and explanation, which was amazing..
Victoria provided us with answers to our questions and queries with such promptness it was reassuring and reduced our stress levels accordingly.
When completion was made, Diana provided us with such professional, person centred service to a level that made us feel more than just a transaction for the company.
We will definately use other services within the organisation and wouldnt hesitate to recommended to our friends and colleagues.

April 29, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for a wonderful review of PFG, adviser Dominic and administrator Victoria!

Rated 5 out of 5 stars

We can't thank Mark Shubrook enough for…

We can't thank Mark Shubrook enough for the service provided on our pensions over the years.
We had an annual review yesterday, online which was great. We're Ipswich, Mark is Norwich so it makes sense these days to take advantage of technology.
The meeting, as always was professionally done as that is what Mark is about. He is so knowledgeable, supportive and makes the complicated easy to understand and offers great advice.
As a bonus Mark has a sense of humour.
We highly recommend Mark at PFG.

April 25, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for reviewing your experience of PFG and adviser Mark, we are delighted with your feedback!

Rated 5 out of 5 stars

Excellent communication and support…

Excellent communication and support from Stuart with setting up our mortgage as first time buyers. Couldn’t recommend Stuart or the company enough for anyone looking to sort out a mortgage.

April 12, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to review your experience of PFG and your adviser Stuart!

Rated 5 out of 5 stars

Highly recommend Excellent advice from George over the…

Excellent advice from George over the last 10 years with my BTL mortgages. Plan complete now, thanks George for everything, such a professional, highly recommend

April 19, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for reviewing your experiences of PFG and George! We are extremely lucky to have so many long standing clients such as yourself.

Rated 5 out of 5 stars

Excellent advice and service from…

Excellent advice and service from Dominic Doggett at PFG Mortgages as always. 2nd experience with Dom and will without doubt continue to use his services, and would recommend (and have!) to anyone.

April 12, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Ben, thank you for your 5 star review of PFG and adviser Dominic!

Rated 5 out of 5 stars

Great advice from Mark

Great advice from Mark, as always. Efficient speedy responses when needed. Always feel confident when dealing with these guys...Mark and George. Thank you for all your help and support with our finanacial journey through life!!

March 12, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for your 5 star review of PFG, and advisers Mark and George! We look forward to continuing to offer our expertise.

Rated 5 out of 5 stars

House insurance help

Alex Rose help us to find the best house insurance which was half of what we pay now. Communication was quick and simple, I would definitely recommend this company.

March 19, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Sanda, thank you for reviewing your experience of PFG and Insurance Adviser Alex! We are grateful for your feedback and look forward to assisting again in the future.

Rated 5 out of 5 stars

Ian and Alex were great

Ian and Alex were great. They made the process painless and easy and managed everything that needed to be dealt with quickly and efficiently. As a first time buyer this was hugely helpful and took a lot of pressure off. Would definitely recommend !

March 13, 2024
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thomas, thank you for reviewing your recent experience of PFG, your adviser Ian and administrator Alex! We are delighted with your feedback and welcome your recommendations. We look forward to working with you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look