Had a car finance from them 4 half years ago they was amazing never had a problem when I need another car a will be applying with this company again thank you premier plan
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See what reviewers are saying
Premium Plan offered me a finance package, despite me having some serious credit issues, where many companies had turned me down. This was all arranged via a local dealership, not done through a "bad... See more
Company replied
Can not express my gratitude for premium plan! Extremely friendly staff team who answer every question no matter how small, very quick responses and payment to dealership also, I’ve seen reviews of pe... See more
Company replied
They helped me when no-one else could or would. The process was relatively easy and quick and all the staff I have spoken with have been excellent. They genuinely look at your current circumstances an... See more
Company replied
Company details
Information provided by various external sources
Premium Plan is part of the Totemic Group which has over 20 years’ experience in helping people in financial difficulties. Since 2012 we have helped place over 4,177 people into their car with an affordable finance solution. At Premium Plan we put our customers at the centre of everything we do and focus on giving you the best service and products possible. We know that changes in financial circumstances can affect your ability to secure car finance and leave you in a stressful position. This is why we take the time to understand you and your financial situation better and make decisions based on much more than just your credit score.
Contact info
NG31 0EA, Grantham, United Kingdom
- 0800 197 9758
- feedback@premiumplan.co.uk
- premiumplan.co.uk
4.6
Excellent
298 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very happy
Very easy to talk to ,very polite my application was explained to me would definitely recommend using them
July 26, 2017
Unprompted review
Reply from Premium Plan
Thank you Sarah for your review. We pride ourselves on offering great customer service so we are happy you found us easy to talk too and that the application process was explained clearly to you. We hope you enjoy using your new car.
Always here to help
100% recommendations to anyone Thanks Tom for your help
July 26, 2017
Unprompted review
Reply from Premium Plan
Thank you for your review Mr Akram, it is fantastic to hear you would recommend our services. We will be sure to pass on your thanks to Tom too!
Great finance company but they need to …
Great finance company but they need to speed up the way they confirm and pay out on a purchase.
July 24, 2017
Unprompted review
Reply from Premium Plan
Thank you Dean for the feedback you have provided regarding your recent experience with us. Our teams pride themselves on offering an excellent customer experience and therefore the feedback we receive is extremely valuable. Having reviewed your application we are not aware of any specific delays in your case so we would be happy for you to get in touch to help us understand further as your input could help us in the future! Please drop us an e-mail at admin@premiumplan.co.uk . In the meantime we hope you continue to enjoy using your new vehicle
Reply from Premium Plan
Thank you Gerry for your positive response, it is great to hear you experienced a hassle free service.
Very helpfull and polite i would …
Very helpfull and polite i would recommend this company to anyone always there to help with a problem
July 20, 2017
Unprompted review
Reply from Premium Plan
Thanks Frederick, It is really great to hear that after your positive experience with us you would recommend our services. We hope you enjoy your new car!
just perfect
just perfect, easy to sort out and very pleased with the service provided.
Thank you!
July 19, 2017
Unprompted review
Reply from Premium Plan
Thank you so much Jeremy for your positive review, we really hope you enjoy using your new vehicle.
Excellent customer service
Excellent customer service! Always keeps you up to date! Fast payment! Very happy customer!
July 19, 2017
Unprompted review
Reply from Premium Plan
Thank you for your review Kimberly! It's so great to hear we have another very happy customer!
Fantastic service from start to …
Fantastic service from start to finish..highly recommended!
July 19, 2017
Unprompted review
Reply from Premium Plan
Thank you Kerry, we are really pleased you are happy with the service provided to you, enjoy your new car!
fantastic company and willing to help …
fantastic company and willing to help anyone they can.
we would not have our car now if not for them.
July 19, 2017
Unprompted review
Reply from Premium Plan
Thank you Michael, it's good to hear such great feedback! We hope you enjoy using your new car!
Quick and easy service
Quick and easy service. Friendly and helpful advisors.
July 19, 2017
Unprompted review
Reply from Premium Plan
Thank you for taking the time to write us a review Lorraine, we hope you enjoy your new car!
super helpfull
super helpfull, great customer service would definitely recommend them! thanx guys !
July 19, 2017
Unprompted review
Reply from Premium Plan
Thank you for your review Scott! We are really pleased you have had a positive experience with us and hope you enjoy your new car.
They helped me when no-one else could …
They helped me when no-one else could or would. The process was relatively easy and quick and all the staff I have spoken with have been excellent. They genuinely look at your current circumstances and don't focus on previous bad debt. I've been driving my wee car for 18 months now and couldn't be happier :)
July 1, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
Very nice staff perfect company
June 23, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
Absolutly amazing choice
Absolutly amazing choice
quick and easy
done everything to help me with bad credit would recommend
June 22, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
Great service
Great service always really helpful on the phone kept up to date every step of the way would one million % use premium plan again and would recommend to friends and family.
June 22, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
Excellent customer service
Premium plan are an excellent, professional and understanding company to deal with. I had some issues with a car I had purchased, Premium Plan used all of there expertise to help me reject the car and refinanced my new car.
It made me feel like Premium Plan were there to gr the best deal for me, their customer.
I can honestly say, Premium Plan can be trusted to do the bet fr their customers.
June 12, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
I am absolutely amazed with the service …
I am absolutely amazed with the service that I was provided by the team at Premium Plan. The application process was very quick and I drove away in my new Audi in a matter of days. I had a few financial issues in the past which affected my credit but premium plan looked past this and focused on my current circumstances to help me get back on track and build my credit up again! Thank you premium plan!!
June 9, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
They are absolutely amazing no matter …
They are absolutely amazing no matter what they will help you no matter what your circumstances are can't thank them enough 👍
June 1, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
Staff fantastic 😊😊😊
June 1, 2017
Unprompted review
Reply from Premium Plan
Many thanks for your review. We are pleased that you have had a good experience with us and hope you enjoy your new car.
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