Had a car finance from them 4 half years ago they was amazing never had a problem when I need another car a will be applying with this company again thank you premier plan
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Premium Plan offered me a finance package, despite me having some serious credit issues, where many companies had turned me down. This was all arranged via a local dealership, not done through a "bad... See more
Company replied
Can not express my gratitude for premium plan! Extremely friendly staff team who answer every question no matter how small, very quick responses and payment to dealership also, I’ve seen reviews of pe... See more
Company replied
They helped me when no-one else could or would. The process was relatively easy and quick and all the staff I have spoken with have been excellent. They genuinely look at your current circumstances an... See more
Company replied
Company details
Information provided by various external sources
Premium Plan is part of the Totemic Group which has over 20 years’ experience in helping people in financial difficulties. Since 2012 we have helped place over 4,177 people into their car with an affordable finance solution. At Premium Plan we put our customers at the centre of everything we do and focus on giving you the best service and products possible. We know that changes in financial circumstances can affect your ability to secure car finance and leave you in a stressful position. This is why we take the time to understand you and your financial situation better and make decisions based on much more than just your credit score.
Contact info
NG31 0EA, Grantham, United Kingdom
- 0800 197 9758
- feedback@premiumplan.co.uk
- premiumplan.co.uk
4.6
Excellent
298 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very helpful from start to finish would …
Very helpful from start to finish would recommend to friends or family
September 20, 2017
Unprompted review
Reply from Premium Plan
Thanks for your review Simon, we are pleased to hear that you would recommend our service to your friends and family. Enjoy using your new vehicle!
Really good firm to deal with very spot …
Really good firm to deal with very spot on and no hassle would recommend to any one who thinking of finance couldn't fault them recommend 100%
September 20, 2017
Unprompted review
Reply from Premium Plan
Thanks for your review John, its great to hear that you found our service hassle free. We really hope you enjoy using your new vehicle.
Good
Good company and very open minded with individuals circumstances. I never thought I'd get accepted for car finance with all my debts and poor credit history but they proved me wrong. Just be honest about your debts and they will do as much as they can to help you
September 20, 2017
Unprompted review
Reply from Premium Plan
Thank you for your review! Here at Premium Plan Limited, we try to take a different approach to lending and glad you are happy with our overall service. We hope you enjoy using your new car.
Reply from Premium Plan
Thanks for your review Ivars, we really hope you enjoy using your new car.
Sent all documents off still waiting …
Sent all documents off still waiting 2weeks later, no contact from company ended up phoning them up 4 times still they wanted more paperwork, I went with another finance company sent then same documents and everything was done in a hour went up to collect my car a day after, I wouldn't recommend this company to anyone, they keep you hanging on and on, very very unprofessional company they don't even rate a one star off me, stay away from trade centre people 😄
September 8, 2017
Unprompted review
Reply from Premium Plan
Thank you for the review, Christopher. All feedback (good and bad) is useful to us as a business. I have had a look at your file and it appears that the car dealership you originally gave your documents to didn’t send everything over to us. This is unfortunate and out of our control but your feedback means we can try to stop this happening in the future. I’m pleased to hear that you got your car finance sorted and sorry that we weren’t able to help on this occasion. If you would like to discuss this further or have any questions then please feel free to get in touch at admin@premiumplan.co.uk.
Brilliant company
August 16, 2017
Unprompted review
Reply from Premium Plan
Thank you Tony for taking the time to write us a review. We hope you enjoy using your new car.
Everyone was nice to me and very …
Everyone was nice to me and very helpfull
August 9, 2017
Unprompted review
Reply from Premium Plan
Thank you Jakub for your review. It is great to hear such positive feedback. Kind Regards The Premium Plan Team.
Excellent service from start to finish
Excellent service from start to finish, helpful and assisted when required and very quickly managed the plan. Highly recommended
August 9, 2017
Unprompted review
Reply from Premium Plan
Thank you Justine for taking the time to post a review. We are glad that you are happy with the service provided to you and that you would recommend us. We hope you enjoy using your new car.
there are very hellful
August 9, 2017
Unprompted review
Reply from Premium Plan
Thank you Angela for your review. We are glad your found our team helpful and we will be sure to pass on your comments.
Reply from Premium Plan
Thanks Malcolm, We are pleased you experienced a super fast application and found the team helpful. Enjoy using your new vehicle!
Always very helpful
Always very helpful. Lucy was a total star. Couldn't do enough to help.
August 9, 2017
Unprompted review
Reply from Premium Plan
Thank you Paul for your positive review. We will be sure to let Lucy know of your comments. We hope you enjoy using your new car.
Excellent customer service
Excellent customer service, highly professional start to finish .
August 9, 2017
Unprompted review
Reply from Premium Plan
Thank you Ms Hunter, we will be sure to pass on your positive comments to the rest of the team.
Was very quick friendly very helpful
August 9, 2017
Unprompted review
Reply from Premium Plan
Thank you Samantha for your positive review. We hope you enjoy using your new car!
Reply from Premium Plan
Thanks for your review Anthony. We are glad you are happy with the service provided. Regards the Premium Plan Team.
What an amazing service and staff
What an amazing service and staff. Premium Plan couldn't have helped us more. The whole team were very supportive every step of the way.
August 3, 2017
Unprompted review
Reply from Premium Plan
Thanks for your review Craig! We are so pleased that you are happy with our overall service, we will be sure to pass on your comments to our team! We hope you enjoy your new car!
Reply from Premium Plan
Thank you for your review Rebecca, It is great to receive such good feedback. We hope you enjoy using your new car.
Very prompt
Very prompt, constantly communicating. Really easy process
August 2, 2017
Unprompted review
Reply from Premium Plan
Thank you Wayne for taking the time to write us a review. So happy to hear your found our service and process "easy". We hope you enjoy your new car.
Premium Plan understand their market in …
Premium Plan understand their market in detail. If your credit score is less than A1 perfect, then do not waste time, just call Premium Plan for advice and assistance.
August 2, 2017
Unprompted review
Reply from Premium Plan
Thank you so much Barry for your positive review. Premium Plan Ltd base our decision on your circumstances and not your credit score. We hope your enjoy your new vehicle!
Very helpful and friendly staff
August 2, 2017
Unprompted review
Reply from Premium Plan
Hi Kimbra, We're glad you found our team helpful & friendly! We hope you enjoy using your new car!
Great experience from start to finish
Great experience from start to finish. All done within a week!! Great service from Karen & Denise can't thank them enough!!
July 29, 2017
Unprompted review
Reply from Premium Plan
Thanks Shaun, it is fantastic to hear you have had a great experience using our services. We will be sure to pass on your comments to Karen & Denise. We hope you enjoy using your new car!
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