Premium Source Luxury Shopping Reviews 140

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

awful sourcing business! zero communication zero items received three weeks waiting and no updates no returned emails no replies on live chat absolutely nothing!! spent over £500 to receive absolutely... See more

Rated 5 out of 5 stars

I ordered the white balanciaga track 2.0. When they arrived they were absolutely spotless, the packaging was impeccable & delivery couldn’t have been faster! However they were too small.. premium sour... See more

Rated 5 out of 5 stars

This is a genuine seller and the Jordan 1 Mids are brand new authentic. Received my Zen Masters in November for an amazing price and just ordered the Gym Reds. Don't be sucked in by scammers on TikTok... See more

Rated 1 out of 5 stars

Scam, I claimed the money back from my bank after waiting months for the trainers, only to receive a letter today saying the company have provided proof of delivery to my address and taken the money b... See more

Company details

  1. Clothing Store

Written by the company

Authentic Luxury Shopping | 𝐄𝐒𝐓. 𝟐𝟎𝟏𝟖 Not Affiliated with any Brands Shown Pay In 3 Month Instalments With Klarna


Contact info

3.0

Average

TrustScore 3 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing all round

Fast delivery, great customer service.
Absolutely love my j1’s guys, can’t thank you enough. Highly recommended

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

HELPFUL EFFICIENT SERVICE- HIGHLY RECOMMEND 💛

Would and have recommend Premium Source to all my friends and family! The service is quick and efficient and helpful! Five star customer service!

I received both pairs of my trainers the next day and was very happy with the quality!

If you have any questions they are quick to reply and help out!

Thank you!😊

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

I bought the Balenciaga triple s…

I bought the Balenciaga triple s trainers after finding premium source on Instagram and I have no complaints at all! They have flexible payment options which makes purchasing more affordable and they reply to any questions you may have over Instagram dms instantly. The trainers arrived within the estimated delivery time, in perfect condition. Couldn’t recommend premium source enough and will defo be ordering again

May 24, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, placed an order never received it send 7 emails didn't get 1 response, had to get in touch with my bank to get my money back. Absolute joke of an establishment.

May 23, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a track top and they have sent…

Ordered a track top and they have sent the wrong one I had 24 hours to inform them as per their website as there is a zero returns policy unless they send a faulty or incorrect garment - they have sent an incorrect garment - I have sent 5 emails with photo evidence as this is the only way to contact them as no phone number ZERO response I am out of pocket and no correct top - awful service and I am still trying to get a response!

May 23, 2022
Unprompted review
Rated 1 out of 5 stars

Send me out the incorrect Size

Sent me out the incorrect Size. I Instagram messaged straight away to sort out the returns and refund. Resent the shoes back on 26th April and I’m still waiting for the refund despite advising what my returns tracking number was. Emailed and instagram messaged 3 times and no response. I need someone to sort my refund out.

May 15, 2022
Unprompted review
Rated 5 out of 5 stars

Just ordered a Play station 5 Analog…

Although they send a wrong PS5 But after informing them of the mistake, although it was out of hours, the manager very fast dispatched the right PS5 and offered some compensation as a Voucher.
I found premium source shop quite genuine and amazing helpful and will definitely shop again from them. You are 5 Stars Premium.Thank you for sorting out my son’s present very quickly. Cheers

May 10, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look