Prepaidsims Reviews 136

Clear instructions, Simple to install and worked without a hitch.

Had an issue, when I landed in Vietnam, the esim I purchased would not connect. At first I was annoyed as I'd heard dodgy companies sometimes sold used/expired esims and I thought I got scammed. Connected to the airport WiFi and emailed customer service quite rudely expecting not to get a reply. Got a very prompt reply from Alvin who after some back and forth figured out that my issue was from an old esim I deleted, that kept it's access point details as default so the new one wouldn't connect. Had nothing to do with the them, entirely my issue. Big thanks to Alvin who went above and beyond. Thanks again.

Excellent service and great customer service easy set-up.

Did everything as described. Able to access all social media and news etc all throughout Hong Kong, Macau and China. Excellent for Alipay and local apps as well.

They would cut out my data three times during my trip and when I first arrived this system was shut down for two days. Definitely don’t recommend this if you’re travelling to Japan using the unlimited SIM.

Easy to use, good connections

Love this card. Easy to start, easy to use. No problems at all. I'm glad I bought esim upfront, so I was connected straight in the airport.

Easy to use the sim

Great coverage,instant startup,I would definitely use again

Easy to use, easy to change over when I reached my destination.

Well connection, easy use.

Easy to download and very simple to set up

Very Happy with mobile service and customer service. Few hiccups occurred when trying to connect and I thought I'd be left stranded in Japan. Was able to reach out and speak with Anna who has been super helpful. Sim works perfectly in Hakuba ski mountains. I have a Samsung Note 10+ which allows me use of dual sin ( or have two sims at the same time)... a tip. Set the sim up once you reach your destination not before. I tried to do it in advance so that when I turned my phone on arrival to Japan it would work. That didn't go to plan and needed to delete the settings and restart all over again. Worked without a hitch second time round with the help from Anna. Unlimited 15 days will more than me enough. Google maps works great as well. I would recommend this physical sim. coverage is great and plan is affordale

Easy to use. Installation was straight forward.
Unlimited txt and calls.
You don't get Mms.
Although you can use data ans messanger or wattsapp to send pictures.

Sim card worked everywhere I went throughout Hong Kong and into China

So far so good .I have purchased for a future date so am unable to give a comprehensive conclusion to my experience as yet.. the sim was delivered in an acceptable time.

The instructions were easy to follow and worked without issue

The network connection was good and worked without problems.

The level of customer service was excellent. I had trouble getting my physical SIM to connect while in Japan however the tech support by Prepaid SIMs was excellent. At first my SIM would not connect to the local Japanese networks and I wasnt sure if it was my inability to work it out, it was a scam, or the SIM was causing it. However a continuous chain of emails to one another to sort it out worked reasonably quickly - which I really didnt expect considering we were in 2 different countries and were relying on emails and screen shots. The coverage itself was excellent while in Osaka and the surrounding areas. The only place I didnt have coverage was at a very high altitude and it was only for a period of a few minutes so I guess thats while it was searching, and I think there was one spot underground in a train station. However moving to a different location very close by rectified the signal strength.