Prestigehampers Reviews 

Purchasing the perfect family gift from another continent isn’t easy, and forget the difficulties of shipping! This is the perfect solution, and was loved last year by the family. I’m starting a tradition now as this is year two of forever.

I needed a delivery the next day ( on a Saturday too) and they did it ! To the stage door of a theatre, which is tricky . Apparently the truffles were delicious. A job well done . I would use them again .

I live in Australia and wanted to send 2 hampers to 2 different friends in the UK so the site was exactly what I need.
It was a very easy site to use and and had a lot of detail. Finding the UK addresses was very easy to find as well.
I will be using this site in the future if I need to send more hampers. Thanks for the great site

Very quick service!
My uncle loved his cheese hamper!
Excellent choices of hampers and goodies!

I used your website on my cellphone. It wasn't really cellphone friendly. Was able to get everything done, but wasn't easy.
When I pick an item, it allowed me to send the item to more than 1 person quite easily. However, it wasn't easy to add another item for the one person. It would be nice if after selecting an item for the cart, that it had an easy button to continue shopping before having to go to cart.
It might have been easier to have ordered on my computer instead of cellphone, but my laptop is not working.

Looks good full value for money

What an awesome company to deal with, they were so helpful.
My daughter looks forward to each hamper I send to her. She says they are really good quality items in it.
Being on the other side the world it is so great knowing I can send something
special that she will love.
Thanks guys, Richard (New Zealand)

I ordered a hamper for over £120 for next day delivery. It did not arrive and when we contacted them we realised they haven’t even shipped it and cancelled the order without our consent!!! Never saw a company like this. So unprofessional and unreliable. I don’t recommend this company to no one.

i find your site easy to read and has a great selection of products related to the search criteria. checkout proved to be clear and easy to use.thanks. need another gift sent early september so will be returning to your site tenthish . it will be to the same address but the lady of the house this time .

I am in Australia and found the website easy to navigate

My family and I have been using Prestige Hampers for years for many different occassions. Each hamper is so pretty to look at and the quality of the food and drink is absolutely the best. you definately get your money worth and the prices are very reasonable to suit all budgets. Thank you so much Prestige Hampers

Massive choice, easy to order and quick delivery. Thanks Prestige 😊

Great products, easy to order. Highly recommended.

I ordered what was meant to be a thoughtful and high-quality gift, only to be left thoroughly disappointed. Not only was the delivery late, but the parcel was inexplicably left in a recycling bin in direct sunlight despite two people being home all day and no attempt made to knock or notify us.

The hamper itself arrived in a spoiled and frankly unacceptable condition. The wax on the cheeses had melted, ruining the contents and presentation completely. This was intended as a celebratory gesture, but what arrived felt careless, poorly handled, and far from premium.

The response from customer service has been polite but generic falling back on policy explanations rather than addressing the core issue: the product was delivered in a damaged, unsanitary state and failed entirely to live up to the standard advertised.

This experience has left me questioning both the quality control and the company’s ability to resolve genuine customer concerns with care and accountability. I will not be ordering from Prestige Gifting again, and I would advise others to think twice if they’re looking for a reliable, high-quality gifting experience

Update Review – Unsafe Food Handling, Poor Packaging, and Unprofessional Customer Service

My main concern isn’t just that the gift was left in a hot location but that the internal packaging was so poor that the food inside was damaged and unsafe to consume. Wax melted and leaked onto the contents, spoiling the products. This reflects a serious lack of care in packaging and delivery especially for perishable food items.

What’s even more disappointing is the customer service response. The replies felt dismissive and borderline belittling, brushing off my valid safety concerns by repeatedly blaming third-party couriers without taking accountability or offering a meaningful solution. The tone lacked empathy and professionalism, making an already frustrating situation worse.

For a company dealing with food gifts, such negligence and poor communication are unacceptable. I cannot recommend this service based on my experience.

Site easy to use and fabulous products

exellent service as i was worried sick to send my daughter a basket for her 21st birthday as i live in australia and she is in liverpool the team were so helpful and the website is excellent highly recommend this site to everyone thank you so so much for assisting me xoxo

I ordered the Cheese and Wine Hamper as a gift but due to an issue with delayed delivery (no fault of Prestige) the packaging ice pack was melted and the cheese not in good condition. A email and photos were sent to Prestige who immediately dispatched another at no cost. The company’s commitment to customer satisfaction was exemplary by immediately resolving the problem even if they were in no way responsible for causing it. Thank you Prestige Hampers and the replacement was well received and in perfect condition.

I haven't given full 5 stars as it hasn't been delivered yet.

I live in Ireland and I always use Prestige Hampers, to send to the Uk for Christmas, birthdays, get well soon or just to say I’m thinking about you.
They not only deliver perfect hampers, on the selected date, they are beautifully presented even when I’ve left it until the last minute.
I wouldn’t use anyone else. 👌

We placed a significant order with Prestige Hampers expecting a premium service to match the premium price. Sadly, what we received was nothing short of unacceptable.

Despite clear communication that delivery was required on Friday, when our entire team would be together, the delivery failed to arrive. (it arrived 4 days later!) This wasn't a minor inconvenience it completely undermined the entire purpose of the order. Our team, spread across the UK, has now dispersed, and we are left in the infuriating position of having to pay out of our own pocket to post these items individually. This has created extra cost, stress, and logistical hassle, all of which could and should have been avoided.

To say we are disappointed would be a gross understatement. The service from Prestige Hampers has fallen drastically short of expectations. While they point to the courier as the issue, the choice of courier is theirs, and it is their responsibility to ensure a reliable, end-to-end service. The customer experience doesn’t end at dispatch (which is what they tell you) you are accountable for the entire process.

What’s worse is that the only form of compensation offered was a discount on future orders. Let us be clear: given the amount spent, the failure in delivery, and the knock-on impact it has had, we expected real-time compensation now, not vague promises of goodwill that rely on us trusting you with another order. That will not be happening.