Printed Little Things Reviews 

368
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times, smooth online ordering experience, and the impressive quality of the personalised decorations provided for various celebrations. Many consumers note that these fun party items arrive promptly, look fantastic, and make events truly special and memorable for everyone involved. Though some reviewers experienced postal delays with external delivery services or noted that certain card materials did not fully meet their durability expectations. A few other people also felt that transparent packaging could occasionally reveal items and compromise a planned party surprise before the event.

What people talk about most

Product

People report high satisfaction with the quality and fun nature of the personalized party items. Reviewers... See more

Quality

Consumers find quality to be exceptional, frequently praising the fantastic print finish, brilliant colors,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast arrival... See more

Order

Users describe positive interactions with order, highlighting the simple online process and super fast... See more

Service

Customers consistently note positive experiences with service, frequently praising staff for going above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really impressed, haven’t ordered personalised bday decs before and was a bit nervous on what the quality would be like. I did actually find some other sites before stumbling upon this one but when I... See more

Rated 5 out of 5 stars

I ordered masks (my daughters face and her boyfriends) for me and my husband to wear to surprise them on holiday. They were not expecting us to be there. The finish was even better than the photos... See more

Rated 5 out of 5 stars

Absolutely love the face bunting, this was my 4th order. I'm keeping one of each face and making a collection of everyone! Quick order turn around, brilliant price and everyone loves it! Took to a fes... See more

Rated 5 out of 5 stars

I ordered personalised party decorations from Printed Little Things for my cousin’s 40th birthday and they were perfect. It was super easy to order, I just uploaded photos and they did the rest. I... See more


Company details

  1. Digital Printer

Written by the company

Personal, Loveable, Treasured. Original personalised photo gifts, decorations and party favours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service and products

I recently ordered some customised bunting and the quality is amazing and the customer service is just superb! I had a few shipping questions and Joe was super quick to always answer and provide me with the details I needed. I highly recommend this service!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

Excellent customer service, excellent quality of product and very speedy delivery. Would highly recommend this company and would definitely use them again!

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Excellent products excellent customer service I was really happy with my order these made our party outstanding everybody was commenting how lovely these decorations were made my son 18th very special I was really impressed would definitely order again and would advise anybody to order to get great quality personal decorations outstanding company

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Product looks fantastic, fast delivery and lovely customer service

Wonderful customer service and the product is so great, can’t wait to hang them for my sisters 30th birthday! Came super quickly via Royal Mail. One of the orders is an old funny picture of my sister so it is slightly grainy and customer service rang to confirm I was happy with my order. Would really recommend!’

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

This business will not disappoint!!!

I really recommend this business. I have used them three times now and I have never been disappointed with the quality of product and speed of service. I recently bought face masks of my dad to surprise him as he walked out of the hotel lift on his 80th. It’s so far my best and happiest memory of 2024. Pure joy!!! 😊

August 26, 2024
Unprompted review
Rated 4 out of 5 stars

Very helpful customer service.

Was promised delivery within 3-5 days but sadly the package was lost by Royal Mail.
Printed little things was helpful via the phone however and sent out another order via fast track and they covered the cost.
Not a great start, but from one small business to another these things happen and i will use this company again purely for that fact they were kind and eager to fulfil their order and rectify a mistake that wasn’t actually theirs in the first place.
Small business’s need our support.

August 27, 2024
Rated 5 out of 5 stars

Perfect product

Perfect product. The first one didn't arrive but was sent, I assume our unpredictable post service. They managed to send another one to the party venue in time. The birthday boy loved them!

July 25, 2024
Rated 1 out of 5 stars

Stay away

The worst customer service I’ve ever experienced. Ordered a coordinate outfit for my daughter. Paid £4.99 for next day delivery as was in a rush for items! They arrived and incorrect top was sent. Got in touch with PLT who advised to return the item and they’ll wave the £1.99 return charge. Returned the skirt and top and because I returned both and not just the incorrect item they charged me the £1.99 return charge. After contacting PLT questioning this they confirmed this. I asked for my delivery charge to be refunded also as this was their error and as it’s a coordinate outfit keeping one of the items would be pointless. They continued to refuse. I have never dealt with a company with some poor customer service. Definitely won’t be using this company ever again. Terrible.

June 27, 2024
Unprompted review
Printed Little Things logo

Reply from Printed Little Things

Hi Mrs Clark. I believe that you intended this review for a different company. We are Printed Little Things, a personalised party company specializing in making Face Bunting, Party hats, printed Face masks, Confetti, and Wrapping Paper. Customer service We pride ourselves on giving the best customer service out there.

Over 98% of reviews are 4-5 stars, indicating high customer satisfaction [3]. Customers appreciate their dedication to quality products and good customer service.

We are not PrettyLittleThing who I suspect this review is for.

Please visit us at www.printedlittlethings.co.uk when you are planning your next celebration and I would be happy to show you what fantastic customer service is like.

Kind regards, Ray.

Rated 5 out of 5 stars

Great quality from small photo

Last week I ordered a large desk-size cardboard cut out and was so happy with the product - I only had a small instagram sized photo which I was convinced wouldn’t be good enough quality for a decent print but they worked their magic and produced a great item which I’m so grateful for. And the turnaround was within 24hrs - so speedy! Thanks again!

June 22, 2024
Unprompted review

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