Printernet Reviews 

1,245
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It was easy to find the article required with suggestions of alternatives. The cost-plus delivery charge was displayed before entering the basket. The whole lot to around 5 minutes one finalising what... See more

Rated 4 out of 5 stars

Service and products were great. However, email advising despatch came on morning of delivery, as did tracking info and a text from DPD. Having then advised DPD to deliver with a neighbour, the produ... See more

Rated 5 out of 5 stars

The printer arrived promptly and was straight forward to set up. I've only printed a couple of photographs but the quality of print has been excellent. Great service from this company!

Rated 5 out of 5 stars

I placed an order at a competitive price with free delivery, always a positive thing. My order was delivered the following day. Very efficient service and invoice was able to be downloaded from comput... See more

Company details

  1. Printer and Scanner Store

Information provided by various external sources

At Printernet, we aim to give the best advice and service to the customer. Getting the right printer is very important to anyone whether it be for an individual or business. Our trained team are here to make sure you make the correct decision when buying your printer. We also have some great offers and if you have seen the same printer cheaper elsewhere, tell us, and we will do our best to beat that price We are based in Bracknell, Berkshire but ship anywhere in mainland UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,245)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Photopaper order needed urgently

I placed an order at a competitive price with free delivery, always a positive thing. My order was delivered the following day. Very efficient service and invoice was able to be downloaded from computer. Will order again.

September 15, 2021
Rated 5 out of 5 stars

It was easy to find the article…

It was easy to find the article required with suggestions of alternatives. The cost-plus delivery charge was displayed before entering the basket. The whole lot to around 5 minutes one finalising what was required. Delivery time was as stated at checkout

September 14, 2021
Rated 5 out of 5 stars

Great customer service

Great customer service - it was going to be an extra day before delivery whilst they awaited stock and they called me to explain. I really appreciated this and everything occurred exactly as they said. Delivery was also excellent. I would recommend purchasing from Printernet

September 7, 2021
Rated 4 out of 5 stars

Service good, comms and delivery need improvement.

Service and products were great. However, email advising despatch came on morning of delivery, as did tracking info and a text from DPD. Having then advised DPD to deliver with a neighbour, the product was left in open view on my doorstep and could easily have been stolen. Fortunately, it was still there when I got home, some 4 hours after delivery.
I suggest Printernet speak to DPD as this is not acceptable from their courier service and could easily have led to a dispute.

August 29, 2021
Rated 1 out of 5 stars

My chosen printer isn’t available

My chosen printer isn’t available, and there is no price discount on the next model. Disappointing customer service.

August 16, 2021
Printernet logo

Reply from Printernet

Hello Steve
Yes, unfortunately, one of our Feeds was incorrect due to a fault which is now rectified.
I am sorry about this as per my email to you which i know did not help at the time.
As you can see from our many 5 star reviews, this is a very rare occurrence.

Once again, sorry for the inconvenience

Kind regards

Printernet

Rated 5 out of 5 stars

The well-packaged ink cartridges

The well-packaged ink cartridges, arrived as predicted, fitted my printer without problems, and I could not tell the difference between them and the manufacturer's own ink cartridges but, at a fraction of the cost, which was the most competitive when checked against other suppliers. I will be using Printernet inks again.

August 6, 2021
Rated 5 out of 5 stars

Thank you for mailing me.and thow i…

Thank you for mailing me.and thow i lost the packaging, you were kind enough to resend me the documents..Thank you Jessica. And I'm happy with the product.
And because i had problems with my last printer ink I'm going to buy authentic brother ink in future.
Thanks again. Kevin Bailey

August 3, 2021

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