Private ADHD Assessment Doncaster Reviews 103

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional ability to make individuals feel at ease and understood, highlighting their warm, patient, and caring approach. Many people noted the outstanding customer service, emphasizing how listened to and acknowledged they felt throughout the process. The overall service is frequently described as professional, efficient, and supportive, with consumers appreciating the quick turnaround times for assessments and reports. The user experience is often highlighted as positive, with reviewers mentioning a comfortable and welcoming environment that turned a potentially daunting experience into an enjoyable one. People also frequently commend the prompt response times, noting that the team is readily available to answer questions and provide ongoing support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, warmth, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, thorough,... See more

User experience

Clients share positive opinions on user experience, highlighting the comfortable and informal atmosphere.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick... See more

Based on these reviews

Rated 5 out of 5 stars

Frank made our daughter feel at ease during her assessment with him, she loved all the 'bants' and said that she loved that he knew all about roblox games. As parents we think the whole process ha... See more

Rated 5 out of 5 stars

Frank was amazing with my daughter. He made us both feel at ease and my daughter went from being unsure to giggling her head off at Frank’s ‘bants’ within minutes. Her part flew by because she was cha... See more

Rated 5 out of 5 stars

An incredible experience from start to finish. Frank and team put my son at ease immediately and actually listened to us and our concerns- something you don’t find very often as SEN parents. Frank i... See more

Rated 5 out of 5 stars

Frank was truly outstanding during my son Ralphie’s ADHD assessment. He created such a calm, safe, and welcoming space that Ralphie felt comfortable straight away. Frank’s warmth, patience, and genuin... See more


Company details

Written by the company

Private ADHD Assessment Doncaster delivers a comprehensive, face-to-face ADHD assessment service for adults and children in a welcoming and professional setting. Located at Gresley House, Ten Pound Walk, Doncaster DN4 5HX, our assessments are conducted in line with NICE clinical guidelines and follow a gold-standard, dual-clinician model. For £595, clients receive a full two-hour evaluation, carried out by experienced professionals who collaborate to ensure accuracy and depth. Within two weeks, a detailed diagnostic report is provided—accepted by the NHS, educational bodies (including EHCP panels), employers, and private insurers. We pride ourselves on offering personalised, compassionate care throughout the process. From the free online screener to the face-to-face session and beyond, our approach is centred on transparency and support. Every client benefits from free follow-up and aftercare, ensuring a clear understanding of next steps. We clearly communicate that we do not prescribe medication, and this is acknowledged via a mandatory tick-box in the booking process to ensure clients are fully informed. Our assessment includes: A thorough in-person evaluation Comprehensive feedback session A high-quality NICE-compliant report Guidance on accessing support, referrals, and next steps We understand how long NHS waitlists can delay answers and care. Our goal is to help individuals gain clarity, validation, and actionable outcomes without the wait. For more information or to book, call us on 01302 203344 or 07541 177582, or visit our website to access the free screening tool and arrange your assessment today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Absolutely fantastic from the start…

Absolutely fantastic from the start very impressive team and professional but most of all friendly and supportive right from the start as this can be so frustrating and worrying for parents this has being the very best from the start face to face with Charlotte and I must say very professional and at ease personal level she was fabulous with my son and also myself very informative and answered all my questions and was diagnosed and very happy with the outcome could not have picked a better person and company thank you so much we can sleep well tonight and feel at ease with our outcome thank you so kindly

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Frank made our daughter feel at ease…

Frank made our daughter feel at ease during her assessment with him, she loved all the 'bants' and said that she loved that he knew all about roblox games.

As parents we think the whole process has been amazing, the room was calming yet just the right amount of stimulation in there to keep our daughter amused during her assessment. We didn't feel like we were just another family going through the system, we felt listened to, acknowledged and understood which means a lot when you've been fighting schools for years.
Thank you Frank.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was open and…

The whole process was open and transparent and gave me 100% confidence in the company from start to finish. Franks empathy and expertise shone through enabling me to feel at ease immediately. I would not hesitate to recommend Private ADHD Assessment Doncaster to anyone who is considering an assessment or who just needs invaluable advice to help them make a decision. Thank you for everything Frank.

January 30, 2026
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Outstanding service. Frank was amazing with my son. And always happy to help. I cant fault private adhd Doncaster as they have been amazing

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Frank made us feel welcome and comfortable instantly, great atmosphere. Easy to talk to, ran through the assessment with ease and professionalism. Thouroughly confident in the whole process, would highly recommend to anyone looking for a private assessment, and if needed in future i know where to come. Many thanks for such a positive experience and speedy turnaround.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

A truly safe and positive ADHD assessment experience

Frank was truly outstanding during my son Ralphie’s ADHD assessment. He created such a calm, safe, and welcoming space that Ralphie felt comfortable straight away. Frank’s warmth, patience, and genuine care really shone through, turning what could have been a daunting experience into a positive and enjoyable one. Ralphie felt so at ease that he didn’t even want to leave 😂 I honestly can’t praise Frank enough — he was exceptional with my son and made a real difference. Highly, highly recommended.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Charlotte gave lots of useful…

Charlotte gave lots of useful informatiom and next steps, not only for my ADHD child but also my other child who was not assessed with the clinic which was really useful. Information on how and where to research medication and also emailed some simple strateegies to help at home and school. Very informative , allowed me to share my views without judgement and I felt very comfortable on the call

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Professional and friendly, felt at ease during the assessment and the information given before hand was referred to and discussed in good detail
I would definitely recommend.

January 7, 2026
Rated 5 out of 5 stars

More Than an Assessment — A Turning Point.

The process was handled with exceptional professionalism, compassion, and insight. Frank created an environment that felt safe, validating, and genuinely human—something that makes an enormous difference when discussing deeply personal experiences.

Every aspect of the assessment was thorough and thoughtful. I felt truly listened to, not rushed or reduced to a checklist. The level of understanding around ADHD—particularly in adults—was outstanding, and the questions were nuanced, relevant, and clearly grounded in real clinical expertise.

What stood out most was the empathy and clarity shown throughout. Explanations were clear, balanced, and empowering rather than overwhelming. I left the assessment feeling understood, reassured, and far more confident in my own experiences than I had going in.

If you are considering an ADHD assessment and want one that is rigorous, respectful, and genuinely life-changing, this is it. An exceptional service delivered by an exceptional professional.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Beware.

Beware.

You get what you pay for. Although this company advertises that it works within NICE guidelines, its reports are NOT recognised by the NHS or local authorities. They cannot be used to obtain prescription medication or, for children, an EHCP. You will still need to go through the NHS or an approved provider.
This company is NOT on the Right to Choose provider list.

Assessments are carried out without obtaining a full medical history, which raises serious concerns about the quality and reliability of the assessment process.

Once payment has been taken and the report produced, the company discharges you. Any issues identified during the assessment are not included in the report unless you have paid for them, and despite making recommendations, the company does not refer you for further assessment.

November 3, 2025
Unprompted review
Private ADHD Assessment Doncaster logo

Reply from Private ADHD Assessment Doncaster

Thank you for taking the time to leave a review.
We are sorry to hear that you were dissatisfied with your experience.

For clarity and transparency for others reading this review, we would like to address a number of points raised.

Our service follows NICE-compliant, multi-informant assessment processes and is CQC registered.

We are a private assessment service, not an NHS or Right to Choose provider at this time. This is clearly stated on our website. NHS and local authority acceptance of private reports varies by area and commissioning arrangements and is outside the control of any private provider.

We do not prescribe medication. Where medication is being considered, referral via NHS services is required.

All assessments include a detailed developmental history, standardised rating scales, school input (where applicable), and a face-to-face clinical assessment.

Reports include all clinically relevant findings identified during the assessment. We do not withhold concerns for payment, nor do we charge to add diagnoses.

We offer access to occupational therapy support for all our patients, either directly or via signposting, where this is clinically indicated.

Following concerns raised after the report was issued, we also offered and completed an additional appointment free of charge to ensure that both parents had the opportunity to contribute further medical and family history. This information was reviewed and, where relevant, incorporated without any additional cost.

As an independent assessment service, our role is to provide assessment, diagnosis where appropriate, and recommendations. We are not commissioned to make onward NHS referrals, though we routinely advise families on appropriate next steps.

We recognise that navigating private and NHS pathways can be challenging, and we wish you and your family the best moving forward.

Rated 5 out of 5 stars

ADHD Assessment with Frank

Frank was very welcoming, knowledgeable, and put my daughter at ease from start to finish. He took the time to explain everything clearly, listened carefully to our concerns, and made us feel understood. The whole process felt calm and supportive, and my daughter was comfortable speaking with him, which made a big difference. We left feeling reassured and confident in the assessment and the advice given. It was also a great price for such a thorough and professional service. I would highly recommend Frank to any parent going through the ADHD assessment process.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience

My family had a really positive experience meeting with Frank for our 13 year olds ADHD assessment today. Frank was so friendly, funny and made us both feel incredibly comfortable. I think the fact that my girl didn’t feel the need to mask says it all really! We received an outcome within just a few hours. Would highly recommend to anyone who is able to go privately.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended!

Reasonable pricing, short wait times, and friendly staff. Frank was very easy to talk to, and managed to unearth the required information despite my many digressions. The inclusion of a follow up session is really useful. I've recommended them to other family members.

October 8, 2025

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