Private ADHD Assessment Doncaster Reviews 103

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional ability to make individuals feel at ease and understood, highlighting their warm, patient, and caring approach. Many people noted the outstanding customer service, emphasizing how listened to and acknowledged they felt throughout the process. The overall service is frequently described as professional, efficient, and supportive, with consumers appreciating the quick turnaround times for assessments and reports. The user experience is often highlighted as positive, with reviewers mentioning a comfortable and welcoming environment that turned a potentially daunting experience into an enjoyable one. People also frequently commend the prompt response times, noting that the team is readily available to answer questions and provide ongoing support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, warmth, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, thorough,... See more

User experience

Clients share positive opinions on user experience, highlighting the comfortable and informal atmosphere.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick... See more

Based on these reviews

Rated 5 out of 5 stars

Frank made our daughter feel at ease during her assessment with him, she loved all the 'bants' and said that she loved that he knew all about roblox games. As parents we think the whole process ha... See more

Rated 5 out of 5 stars

Frank was amazing with my daughter. He made us both feel at ease and my daughter went from being unsure to giggling her head off at Frank’s ‘bants’ within minutes. Her part flew by because she was cha... See more

Rated 5 out of 5 stars

An incredible experience from start to finish. Frank and team put my son at ease immediately and actually listened to us and our concerns- something you don’t find very often as SEN parents. Frank i... See more

Rated 5 out of 5 stars

Frank was truly outstanding during my son Ralphie’s ADHD assessment. He created such a calm, safe, and welcoming space that Ralphie felt comfortable straight away. Frank’s warmth, patience, and genuin... See more


Company details

Written by the company

Private ADHD Assessment Doncaster delivers a comprehensive, face-to-face ADHD assessment service for adults and children in a welcoming and professional setting. Located at Gresley House, Ten Pound Walk, Doncaster DN4 5HX, our assessments are conducted in line with NICE clinical guidelines and follow a gold-standard, dual-clinician model. For £595, clients receive a full two-hour evaluation, carried out by experienced professionals who collaborate to ensure accuracy and depth. Within two weeks, a detailed diagnostic report is provided—accepted by the NHS, educational bodies (including EHCP panels), employers, and private insurers. We pride ourselves on offering personalised, compassionate care throughout the process. From the free online screener to the face-to-face session and beyond, our approach is centred on transparency and support. Every client benefits from free follow-up and aftercare, ensuring a clear understanding of next steps. We clearly communicate that we do not prescribe medication, and this is acknowledged via a mandatory tick-box in the booking process to ensure clients are fully informed. Our assessment includes: A thorough in-person evaluation Comprehensive feedback session A high-quality NICE-compliant report Guidance on accessing support, referrals, and next steps We understand how long NHS waitlists can delay answers and care. Our goal is to help individuals gain clarity, validation, and actionable outcomes without the wait. For more information or to book, call us on 01302 203344 or 07541 177582, or visit our website to access the free screening tool and arrange your assessment today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had x2 assessments for my both my…

Had x2 assessments for my both my children on friday with Frank he made us all feel right at ease and he knew exactly how to be with my children both very different the whole process was for the very first message to talking to Charlotte on the phone to getting booked in! Very professional and such a great guy! We have been on a waiting list for over 3 years and honestly couldn't wait any longer! Wish we had done it sooner! Thank you for all your help guys really appreciated!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

My initial assessment with Frank was…

My initial assessment with Frank was exceptional.right from the booking process he made me feel completely at ease throughout the session. He was warm and friendly and made the whole process feel like supportive conversation rather than an interrogation. He genuinely listened to my experiences and understood the daily struggles we go through.

October 3, 2025
Rated 5 out of 5 stars

Outstanding Experience with Private ADHD Assessment Doncaster

Booking an assessment with Private ADHD Assessment Doncaster was quick and straightforward. The online pre-assessment was especially helpful, giving us reassurance that we were pursuing the right path for my daughter. One of the standout aspects was the availability—appointments were easy to schedule with no long waiting lists, which was a huge relief.
During the assessment, Frank was warm, approachable, and highly professional. He immediately put my anxious daughter at ease, which made a world of difference. The assessment felt natural and conversational rather than cold or overly clinical, which had been our experience elsewhere. Frank genuinely took the time to understand our situation and responded thoughtfully throughout, making it much easier for us to share our history and answer questions openly.
We also received the completed report very quickly, which was crucial for an upcoming CAMHS meeting. The report was detailed, clearly written, and exceeded all my expectations. I was especially pleased to see that it aligned with both NICE guidelines and CAMHS expectations —thanks to this, my daughter’s medication has now been approved!
We’re incredibly grateful for the compassionate and efficient support we received, and I would highly recommend Private ADHD Assessment Doncaster to any family navigating this process.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing relaxed experience …

We had a face to face adhd assessment with Frank for my son aged 13. It couldn’t have gone any better. Frank was just brilliant with my son, relaxed, friendly, fun, and upbeat. He made it so easy to chat and talk through everything. Can’t thank Frank enough for making the experience a positive one.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

Frank & Charlotte were both very easy to talk to and understanding. They explained everything clearly and made me feel comfortable throughout the process.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Five stars just isnt enough!

I honestly cannot thank Private ADHD assessment Doncaster enough, especially Frank who carried out my son’s assessment. From the moment we arrived, Frank made my son feel truly seen and listened to – something not many people manage to do. He let him be his bouncy, talkative self without ever trying to change him, and put his needs first throughout the whole process.

Communication was outstanding. Emails were always answered quickly, and Frank even took the time to respond in the evening, outside of working hours, when I had questions. He went above and beyond by providing a letter for school to explain why my son needed time off, which was such a big help.

The speed and efficiency of the whole process was incredible – I booked on the Saturday and by the following Thursday, we were in the clinic and my son had his diagnosis. The pricing is amazing too, especially considering the level of care and kindness we received.

What really stood out to me is how Frank not only cared for my son but also took the time to ask how I was coping – something no other professional has ever done. As a parent who has been worn out from constantly fighting for support, that small act of kindness meant the world to me.

Frank is genuinely doing God’s work, giving these kids the chance to get the diagnoses and support they need, and doing it with compassion, patience, and understanding. My son enjoyed the appointment so much that I actually struggled to get him to leave!

If you’re looking for a kind, friendly, thorough, and genuinely caring assessor, Frank is your man. I couldn’t recommend him highly enough.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

After waiting several years on the NHS/Navigo wait lists for ADHD assessment for my 8 year old son, we finally decided to go privately with Private ADHD Assessment Doncaster, and I have never been happier with a decision! We had the consultation over Teams and Frank was amazing building a relationship with myself and my son. The experience was incredibly laid back, yet I have never felt so heard from a professional. He really understood and was able to offer the right guidance going forward. And most importantly gave a thorough diagnosis that confirmed everything!
Thank you soo much for everything, you guys do a fabulous job!

September 18, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I was recently diagnosed with ADHD, with suggestions of autism, at the age of 43. It’s a huge and emotional step to go through, but from the very beginning Frank made the whole process feel safe, supportive and even empowering. He was so genuine, easy to connect with, and felt more like a trusted friend than a practitioner.

Both Frank and Charlotte go above and beyond in what they do. Together they make a fantastic team, creating a calm, reassuring environment that takes away the fear and uncertainty that often comes with assessments like these.

Frank also assessed my daughter, and the compassion and understanding shown to her was just as incredible. To finally have answers, clarity and a way forward for us both is life-changing.

We will be forever grateful to Frank and Charlotte for their kindness, professionalism, and the difference they have made to our lives.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot begin to thank Frank enough

I cannot begin to thank Frank enough. There is probably many of you out there that as parents feel like you know your child better than anyone, you know their a little different in their own special way but have been told for years you were wrong. You have probably like me spent endless hours trying to find help and support and months if not years waiting to get assessments so your child could finally get the support they needed. This was me and my son! On meeting Frank I could see from his interaction with my son that he really takes time to build a great rapport with his patients, my son struggles in feeling stimulated to have conversations with adults, but Frank was great at this, and my son even said after the assessment ‘he was sound”(teenage talk for cool ☺️).
After a diagnosis of ADHD and suspected ASD I am so hoping that my son finally gets the correct support now to reach his full potential in school. This service provided by Frank and Charlotte I would go as far to say is a one of a kind. They have created a pathway for those of us who cannot afford the high costings that most charge for these assessments and given us the chance for our child to get the support he needed, and I will be forever thankful. Keep up the amazing work guys

September 11, 2025
Rated 5 out of 5 stars

Helpful, supportive and highly recommended!

So after years of issues and questions I finally reached out to get help.
I contacted Private ADHD assessment Doncaster and Frank replied straight away.

From advice of booking and to the appointment Frank was open and available.
Throughout the interview assessment Frank was easy to speak too and allowed me to be honest open and frank to the point.

He listened and explored my answers to establish what was going on and all my history.

After receiving my assessment documents and after Frank has been approachable and there for any questions or queries that I have.
Even today I can message and Frank is very supportive and helpful.

If any one needs help or assistance in this field, I would highly recommend contacting Frank for advice and assessment.

Thank you Frank and the team.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Put my son at ease straight away

Put my son at ease straight away . I’ve had him in main stream help for years for the exact same thing frank thought straight away. Best money I’ve ever spent . Everyone always shouts you down but as a mum don’t ever doubt yourself

September 3, 2025
Rated 5 out of 5 stars

I could not recommend frank and this…

I could not recommend frank and this service more. We have been stuck in the system for years with no hope and very little support. Until we were recommended frank.
He was amazing with our little girl in every way. Really listened to our concerns as a family to come up with the best way to support us.
The assessment its self was really light but extremely thorough, he put us at ease straight away by being really friendly but professional. It’s clear he has a wealth of knowledge in this area as well as lots of experience in supporting families.
The service is half of the prices we previously looked at and double the support offered elsewhere.
It’s hugely refreshing to find someone who completely gets it and genuinely wants to help as in this field it’s not always the case.
A huge Thankyou and would massively recommend.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

An incredible experience from start to…

An incredible experience from start to finish. Frank and team put my son at ease immediately and actually listened to us and our concerns- something you don’t find very often as SEN parents.
Frank is so clearly experienced with this field and it’s very obvious how much he cares about every person he meets. Will be recommending this company to everyone who needs the support.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you to Frank and all at the private adhd clinic for the service they provide. Frank is a down to earth caring guy, who listens with compassion. He helped my husband figure out his difficulties and though it may not be adhd that is his main issue, Frank provided a clear and in depth analysis of my husbands problems in order for us to make the right steps to help him resolve and manage his condition. Thank you for your help!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!!!!

Absolutely brilliant!!!!
I couldn’t fault this place. Frank made us feel so comfortable from the very first time meeting he had a great manor with my son and my son took to him straight away the meeting was so relaxed. Did not feel judged as a parent I would recommend this company to anyone.
Thankyou Frank

August 18, 2025
Rated 5 out of 5 stars

Frank was absolutely amazing made me…

Frank was absolutely amazing made me and my son feel so comfortable from the very start of meeting him he has such a great manner with the kids. I didn’t feel judged as a parent he was just great.
Thankyou frank

August 18, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look