Private ADHD Assessment Doncaster Reviews 103

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional ability to make individuals feel at ease and understood, highlighting their warm, patient, and caring approach. Many people noted the outstanding customer service, emphasizing how listened to and acknowledged they felt throughout the process. The overall service is frequently described as professional, efficient, and supportive, with consumers appreciating the quick turnaround times for assessments and reports. The user experience is often highlighted as positive, with reviewers mentioning a comfortable and welcoming environment that turned a potentially daunting experience into an enjoyable one. People also frequently commend the prompt response times, noting that the team is readily available to answer questions and provide ongoing support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, warmth, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, thorough,... See more

User experience

Clients share positive opinions on user experience, highlighting the comfortable and informal atmosphere.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick... See more

Based on these reviews

Rated 5 out of 5 stars

Frank made our daughter feel at ease during her assessment with him, she loved all the 'bants' and said that she loved that he knew all about roblox games. As parents we think the whole process ha... See more

Rated 5 out of 5 stars

Frank was amazing with my daughter. He made us both feel at ease and my daughter went from being unsure to giggling her head off at Frank’s ‘bants’ within minutes. Her part flew by because she was cha... See more

Rated 5 out of 5 stars

An incredible experience from start to finish. Frank and team put my son at ease immediately and actually listened to us and our concerns- something you don’t find very often as SEN parents. Frank i... See more

Rated 5 out of 5 stars

Frank was truly outstanding during my son Ralphie’s ADHD assessment. He created such a calm, safe, and welcoming space that Ralphie felt comfortable straight away. Frank’s warmth, patience, and genuin... See more


Company details

Written by the company

Private ADHD Assessment Doncaster delivers a comprehensive, face-to-face ADHD assessment service for adults and children in a welcoming and professional setting. Located at Gresley House, Ten Pound Walk, Doncaster DN4 5HX, our assessments are conducted in line with NICE clinical guidelines and follow a gold-standard, dual-clinician model. For £595, clients receive a full two-hour evaluation, carried out by experienced professionals who collaborate to ensure accuracy and depth. Within two weeks, a detailed diagnostic report is provided—accepted by the NHS, educational bodies (including EHCP panels), employers, and private insurers. We pride ourselves on offering personalised, compassionate care throughout the process. From the free online screener to the face-to-face session and beyond, our approach is centred on transparency and support. Every client benefits from free follow-up and aftercare, ensuring a clear understanding of next steps. We clearly communicate that we do not prescribe medication, and this is acknowledged via a mandatory tick-box in the booking process to ensure clients are fully informed. Our assessment includes: A thorough in-person evaluation Comprehensive feedback session A high-quality NICE-compliant report Guidance on accessing support, referrals, and next steps We understand how long NHS waitlists can delay answers and care. Our goal is to help individuals gain clarity, validation, and actionable outcomes without the wait. For more information or to book, call us on 01302 203344 or 07541 177582, or visit our website to access the free screening tool and arrange your assessment today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Fabulous Frank

From the outset Frank was fabulous - the right mix of calm, empathic, reassuring and practical. He listened carefully to my concerns about the process and the ideas around the approach I wanted to take. He gave regular updates and made me feel ‘in the loop’ at all times.
As a parent it’s easy to feel dismissed or have your concerns disregarded - Frank’s way of working is the absolute opposite of this and makes you feel heard and validated.
Frank’s diagnostic report was thorough, personal and has made a huge impact to us.
Nothing is too much trouble.
I went back to him to ask for additional support addressing an issue and he responded promptly and with genuine understanding.

I can’t rate Frank highly enough. I’d give him ten stars if there was such a thing.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience. At what is a difficult and anxious time for parents Frank instantly puts your mind at ease. My son was worried about all the questions he may be asked and was nervous going in Frank settled him straight away with his friendly and caring nature. The assessment was chilled and in a comfortable setting. We are now one step further to getting my son the correct support he needs and I couldn’t be more grateful to Frank and the team.

July 28, 2025
Rated 5 out of 5 stars

My son has recently been assessed by… frank

My son has recently been assessed by Frank, I cannot begin to explain how understanding and supportive he was towards both myself and my son.

He understood how isolating and challenging it can be to be caring for a child with needs and not having the support needed by the NHS care providers.

They were amazing in getting a fast supported diagnosis and they could not do enough to help me.

I would 100% advise anyone in this position or similar to reach out to this amazing caring team of professionals.

thank you so much

Gemma

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

I can not recommend Frank enough

I can not recommend Frank enough! From start to finish the whole process is very personal, you aren’t just a number like the NHS. Frank takes him time to understand you, make you feel comfortable and at ease through the whole process. My son was very nervous about going to the session but as we walked out he commented on how nice Frank was and funny because he made him laugh.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great

The first thing I noticed was frank doesn’t do the typical hand shake to greet you. Which is great for neurodivergent kids or adults. Frank diagnosed myself and my daughter and the experience for my daughter was great. It was in a relaxed setting for her so she could really be herself. I can’t recommend enough!!

July 1, 2025
Rated 5 out of 5 stars

Well what can I say the service for…

Well what can I say the service for these guys are second to none. Made my daughter very welcome. We have found times very hard specially waiting on the waiting list to be assessed. We finally got our diagnosis for our daughter. Been some happy and sad tears. Thankyou for your support definitely recommend. Thankyou so much l.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Today my daughter had and assessment…

Today my daughter had and assessment with frank for ADHD . Frank was great , he was funny , listened put my daughter at ease . She really liked Frank’s down earth style . Frank is amazing at his job . And we can’t thank him enough. It’s been a very long journey waiting . I’m glad I went with this service . I was recommended this company . And I will be recommending this team to everyone that needs this service . Just do the free questionnaire first , to make sure you need an assessment.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Frank was helpful and funny during my assessment which put me at ease. He listened to everything I had to say and after years of struggling I feel like I’m finally getting somewhere. Great location (foyer included), lots of parking and easy to get to. Highly recommend 😊 xx

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Easy from start to finish

Our daughter had her assessment with Frank, the process was made easy, we completed the free online screening tool, the results came back quickly and based on her scores it was likely she had ADHD.
We booked online for a full assessment there was no wait time we had a good choice of days and times.
Once the appointment was booked we received a confirmation email, followed by and email with all the forms attached. They were easy to download and send to the relevant teacher and other setting. The development form was long and took a few hours to complete as it was very thorough.
We had a number of reminders for our appointment with the link. Then on the day fifteen minutes before was sent a link to join Frank on teams.
Frank was great and tried to put our daughter at ease, making jokes and unlike most professionals she has seen actually wanted to listen.
Throughout, Frank would ask if there was anything else that needed to be said and if there were any questions. At the end of the assessment Frank explained what would happen next. The following morning we received conformation that after going through all the forms and assessment, that our daughter met the criteria for ADHD.
We now have to wait 3 weeks for the full report and can book a follow up appointment. We are so happy with how the process went and our daughter didn’t feel put on the spot or under pressure. Now she feels validated and knows why she is different.
The whole process from start to finish has been amazing.
We would recommend this service 100%

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly service

I felt so anxious before the appointment. But i felt at ease form the minute I met Frank. It was very much like having an informal interview or chat. I think I expected lots of questions that I would struggle to answer and that I’d feel awkward but I felt comfortable with being honest about myself.

June 23, 2025
Rated 5 out of 5 stars

We had a private assessment for our 7yr…

We had a private assessment for our 7yr old. Frank was absolutely lovely and explained everything that would happen in the assessment and what happens after. Very child friendly and our little one was very comfortable. Would definitely recommend to use this private assessment.

June 17, 2025
Rated 5 out of 5 stars

Listened to our concerns

Frank and Charlotte have been nothing but brilliant. Frank was amazing with my daughter, understood her and listened to our concerns. I would recommend this service to anyone who has the doubts and is being told to ignore it. Don’t!

Thank you Frank, you’ve given us hope that we can find the right support for wild child.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

What can I say Frank was amazing from…

What can I say Frank was amazing from start to finish made me feel at ease and made jokes with my daughter to get her talking he listened to my views on how my daughter is and reassured me that it was not all in my head in can now support my daughter the best I can . I can honestly say as a parent you want the best for your kids and paying private is money well spent we just need school to hurry up and send there part back

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant!

I cannot recommend Frank and Charlotte high enough!! What a team. Frank was absolutely brilliant with my son, engaging and fun. The assement process for me was rather daunting, and emotional, but Frank made everything so much easier. He listened to everything I had to say, and was reassuring, which was not what I had experienced previously. Everything from initial contact to full report within a couple of weeks! Thank you so so much.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Frank and charlotte

Highly recommend Frank and charlotte. We took our daughter and Frank made her feel very comfortable he spoke to her for a while then spoke to me and my husband all while observing our daughter. He was very helpful very professional throughout, we recieved the report within 3 weeks and have had 2 follow ups with charlotte who has given us some fab advise in helping our daughter and to try make things easier with tips and tricks and explaining how her brain works differently.

May 12, 2025
Unprompted review

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