Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I recently had the pleasure of visiting the Private Medical Clinic, and I can't express enough how exceptional my experience was. Dr. Simon was truly remarkable. His expertise made me feel conf... See more
Company replied
This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more
Company replied
I was able to secure a telephone appointment within 45 minutes even though it was after normal hours. The doctor was highly competent and easy to understand, my issue was considered and a prescription... See more
Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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very short and satisfactory…
very short and satisfactory conversation with medical person Now waiting on grant verdict hence interaction with the company minimal so far
June 23, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you for your feedback! We're glad your initial interaction was smooth and satisfactory. Wishing you all the best with the grant process, and we're here if you need any further support.
Best regards,
Merima (Practice Manager)
Fantastic service
Fantastic service. The wonderful Dr who I spoke to this morning listened very carefully to my concerns and gave very good advice. I have used this service a few times for both myself and my child on days when it wasn't possible to attend our regular GP. Every time we have received wonderful care and positive outcome with thorough advice to see us through. Thank you so much for helping us again on a Sunday and saving us a trip to out of hours GP. Really appreciate the help we received.
June 22, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you so much for your lovely feedback. We’re really glad to hear that you’ve had consistently positive experiences with our service—both for yourself and your child. Being able to offer accessible, thorough care when your regular GP isn’t available, especially on weekends, is exactly why we’re here.
It’s great to know you felt listened to and well supported, and we’re truly grateful for your trust in our team. We’re always here when you need us.
Best regards,
Merima (Practice Manager)
Absolute five star top notch Service.
I had severe withdrawal symptoms from a medication I am slowly tapering off. I went to A&E 3 times, each time with a 5 hour wait. Tried to get into my doctors loads of times without any luck. At A&E, I told them I needed an antihistamine to calm the shakes and something to help me sleep as I had severe insomnia. Neither A&E nor any doctors that I approached would help. This felt like medical neglect, not support. I went onto the Private Medical Clinic website and booked an appointment within the hour. I chose the phone appointment for £49. On the call I explained what the problem was, they agreed with me, and within one hour I had the prescription and the MEDS. They sent the prescription via a text message which I took to my local pharmacy who gave me the meds They do offer same day delivery service too if you are too sick to go to the pharmacy. The doctor called me back the next evening to see how I was. Never had that service before in my life. Super professional, super easy to deal with, and it feels like they care. Happy to chat to me on the phone unlike other doctors that I see. who can’t wait to get you out. I felt like they really listened and helped. Will absolutely definitely be using them in the future.
June 14, 2025
Reply from Private Medical Clinic
Thank you so much for sharing your experience in such detail. We’re truly sorry to hear how difficult it was for you to get the care you needed through traditional routes, and we're so glad we could step in and support you when you needed it most.
Our mission has always been to offer accessible, compassionate, and responsive care—especially when patients feel overlooked elsewhere. It means a great deal to know you felt listened to, cared for, and followed up with. That’s exactly the kind of service we strive to provide every day.
We really appreciate your kind words and trust in our team, and we’ll be here whenever you need us in the future.
Best regards,
Merima (Practice Manager)
So helpful
So quick . So accommodating abd understanding when I was away from home and needed help . I think this is now an indispensible part of my travelling life .
Thanks so much
June 1, 2025
Reply from Private Medical Clinic
Thank you so much for your kind words! We're delighted we could support you while you were away from home. It's great to hear we're now part of your travel routine — we're always here when you need us!
Best regards,
Merima (Practice Manager)
Reply from Private Medical Clinic
Thank you for your kind review! We're pleased you found our private GP services efficient and accessible. Warm regards, PMC Team
Reply from Private Medical Clinic
Thank you for your kind review. We look forward to continuing to provide you with excellent Private GP services.
Kind regards,
Merima
Practice Manager
Absolutely amazing service and the…
Absolutely amazing service and the doctor was so kind and reassuring
May 23, 2025
Reply from Private Medical Clinic
Thank you for taking the time to leave such a positive review. We're so pleased to hear you had a helpful experience at our clinic. It means a great deal to us that you’ve entrusted us with your healthcare – we're here whenever you need us.
Reply from Private Medical Clinic
Thank you so much for your kind words! We're truly grateful you chose to trust us with your healthcare. It's wonderful to hear that you found the clinic helpful – your feedback means a lot to our team. We look forward to continuing to support you on your health journey.
Reply from Private Medical Clinic
Thank you for your kind review! We look forwards to welcoming you back soon. Best regards, PMC Team
Very good service
Very good service , bit late calling but doctor explained the reason and listened to prescribe
May 23, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you for your kind review! We're so pleased to hear you had a positive experience and that the doctor took the time to explain and listen. We appreciate your understanding about the delay and are glad we could support you.
Best wishes,
Merima
Practice Manager
Absolutely superb service
Absolutely superb service, had my phone consultation, before proceeding I checked if the medicine I required was controlled.
Once I explained my history and issue, a prescription code was sent by text and email within 5 minutes of completing my consultation.
Knowledgeable Dr, listened then acted, highly recommend, I will definitely use again.
Kr
David
May 11, 2025
Unprompted review
Reply from Private Medical Clinic
Dear David,
Thank you so much for your kind review! We're delighted to hear that you had such a smooth and positive experience with your consultation. It's great to know you felt listened to and well supported by the doctor. We truly appreciate your recommendation and look forward to assisting you again in the future.
Best wishes,
Merima
Practice Manager
This practice claims that they can…
This practice claims that they can write a prescription and provide medical advice, but once you pay the booking of £50, they refer you back to your own GP to write a prescription. This completely misses the point- we can't GET appointments with GP's due to NHS wait times. So they are engaging in false advertising, they cannot help patients for anything more basic than paracetamol or flu meds, waste of your money.
May 1, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Liz 'A',
We take these kinds of accusations very seriously and must clarify that your review is factually incorrect. You were given a thorough medical assessment by one of our qualified GPs, who provided clear guidance and advice appropriate to your condition and in line with best clinical practice.
We did not deny care or misrepresent our services. In fact, our website clearly outlines the types of treatments we can and cannot prescribe in a private setting — including limitations due to regulatory controls. Your consultation was conducted professionally, and despite that, we still offered you a full goodwill refund, which you accepted.
We respectfully request that reviews remain honest and fair. While we understand frustration with wider NHS wait times, it is not acceptable to mislabel our clinic’s services or integrity.
Best wishes,
Merima
Practice Manager
It was an excellent experience
It was an excellent experience. Everyone was polite and helpful, prompt in the contact and efficient in diagnosis and provision of medication.
March 20, 2025
Reply from Private Medical Clinic
Thank you for your lovely review! We're so pleased to hear you had an excellent experience and that everything from communication to care felt smooth and supportive. We truly appreciate your kind words!
Best wishes,
Merima - Practice Manager
Quick, helpful and easy
Quick, helpful, good advice.
Collection of prescription was seamless.
Thank you, have recommended you to friends and will definitely use you again.
March 24, 2025
Reply from Private Medical Clinic
Thank you so much for your kind feedback! We're delighted to hear that you found the service quick and helpful, and that everything went smoothly with your prescription. We really appreciate the recommendation and look forward to welcoming you back in the future!
Best wishes,
Merima - Practice Manager
It was a great experience.
The consult was fast. The physician whom I was able to speak to was very professional and knows what is best for me.
March 19, 2025
Reply from Private Medical Clinic
Thank you so much for your kind feedback! We're delighted to hear that your consultation was efficient and that you felt well-supported by our doctor. Wishing you all the best in your health journey, and we're always here if you need us again. Kind regards, Practice Manager
Amazing service
Amazing service! I received my blood test result the next day!! The Dr (Dr Mann) was lovely and very efficient. The admin team were efficient too and sent my results very quickly.
March 31, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you so much for your kind feedback!
We're really glad to hear you had a positive experience and that everything ran smoothly for you. Dr Mann and the admin team will be pleased to know their efforts were appreciated. If you ever need anything else, we're here to help!
Best wishes,
Practice Manager
Fantastic service
Fantastic service, punctual and Dr conducted a detailed examination. Not like the NHS where the patient is rushed and not heard!
March 31, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you for your kind words! We’re so pleased to hear you had a positive experience and felt truly listened to during your appointment. Providing thorough, unhurried care is something we take great pride in.
We appreciate your feedback and hope to support you again whenever needed.
Warm regards,
Practice Manager
100% Recommend!
I had the most welcoming, kind and professional doctor as well a being able to comfortably talk in a clean environment. I would definitely recommend!
March 27, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you for your lovely feedback! We’re so glad to hear that you felt welcomed and comfortable during your visit, and that the environment and care met your expectations.
We really appreciate your recommendation and look forward to supporting you again in the future.
Warm regards,
Practice Manager
The appointment was very thorough and…
The appointment was very thorough. I felt like I had been really listened to and was given the support I need.
March 31, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you so much for your kind feedback. We’re really pleased to hear that you felt listened to and supported during your appointment — that’s exactly what we strive to provide for every patient.
Wishing you all the best, and we’re here whenever you need us.
Warm regards,
Practice Manager
Waste of money sadly
The doctor was pleasant enough I think but I couldn’t hear him. The reception on his mobile was appalling and I could hear very little. Total waste of money….
March 22, 2025
Reply from Private Medical Clinic
We're very sorry to hear about the poor call quality during your consultation — that’s certainly not the standard we aim to deliver, and we completely understand your frustration.
We’d really appreciate the chance to make this right for you. Please reach out to us directly at 01217980729 so we can look into this further and discuss how we can help.
Thank you for your feedback — it helps us improve.
Kind regards,
Private Medical Clinic Team
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