Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had the pleasure of visiting the Private Medical Clinic, and I can't express enough how exceptional my experience was. Dr. Simon was truly remarkable. His expertise made me feel conf... See more
Company replied
This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more
Company replied
I was able to secure a telephone appointment within 45 minutes even though it was after normal hours. The doctor was highly competent and easy to understand, my issue was considered and a prescription... See more
Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
efficient service
efficient service, super convenient, i’d recommend!
March 20, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Isabelle,
Thank you for your kind feedback. We’re pleased to hear that you found our service efficient and convenient. Providing accessible, high-quality private GP care is central to our clinic, and we truly appreciate your recommendation.
Kind regards,
Merima - Practice Manager
Amazing experience
Amazing experience - the consultant who I spoke to was professional and considerate - he listened to all my symptoms and acted appropriately. Highly recommend.
March 19, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Izzy,
Thank you for your kind feedback. We’re delighted to hear that you had an amazing experience and that your consultation was professional, considerate, and thorough. Providing attentive, patient-centred private GP care is central to our service, and we truly appreciate your recommendation.
Kind regards,
Merima - Practice Manager
Amazing clinic
Amazing clinic ! Amazing staff ! Amazing doctors ! They always help me and I honestly i feel so cared for ♥️♥️. I recommend Thai clinic to everyone
March 17, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Marta,
Thank you for your wonderful feedback. We’re delighted to hear that you feel well cared for by our team. Providing compassionate, high-quality private GP care with a supportive patient experience is at the heart of our clinic, and we truly appreciate your recommendation.
Kind regards,
Merima - Practice Manager
Never again
Never again.
We have called to obtain a GP referral
To private paediatric ent specialist. The GP from private medical clinic has taken detailed history and offered in person assessment for 65gbp extra or to issue a referral letter for 100 gbp extra without any assessment.
This is ss far from medicine and patient care as you can get. NEVER AGAIN.
March 17, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Denis,
We have reviewed your comments but have been unable to locate any record of your booking, and it may relate to another provider.
Please contact us directly at manager@privatemedicalclinic.co.uk
so I can investigate this further and assist you.
Kind regards,
Merima - Practice Manager
Simple Booking In Procedure with plenty…
Simple Booking In Procedure with plenty of Options daily
Very thorough discussion regarding the treatment before administering
March 16, 2026
Reply from Private Medical Clinic
Dear Mr Allman,
Thank you for your kind feedback. We’re pleased to hear that you found the booking process straightforward and appreciated the thorough discussion before treatment. Providing flexible appointments and clear, patient-centred care is an important part of our private GP clinic service.
Kind regards,
Merima - Practice Manager
Amazing service for my 14 year old…
Amazing service for my 14 year old daughter for tonsilitis. Prescription issued promptly. Very thorough service via the telephone from the GP we spoke to. Thank you
March 14, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Lisa,
Thank you for your kind feedback. We’re pleased to hear that your daughter received thorough care and that the prescription was issued promptly following the telephone consultation. Providing efficient, supportive private GP care for families is an important part of our service.
Kind regards,
Merima - Practice Manager
Following quite the harrowing…
Following quite the harrowing experience of trying to obtain a script for an overseas traveller, I found this experience to be a breath of fresh air. not only for the personalities of both the person who booked me in, but also the Doctor himself. I was able to get what I needed in a speedy, pleasant and easy manner Thank you - please accept the highest of praise from me .... the Birmingham clinic wasn't an option to choose below
March 10, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Linda,
Thank you for your wonderful feedback. We’re delighted to hear that our team was able to assist you quickly and make the process of obtaining your prescription for overseas travel straightforward and pleasant. Providing efficient appointments, supportive service, and high-quality private GP care is central to our clinic, and we truly appreciate your kind words.
Kind regards,
Merima - Practice Manager
Very thorough
Very thorough, friendly appointment, took me through everything step by step.
March 9, 2026
Reply from Private Medical Clinic
Dear James,
Thank you for your kind feedback. We’re pleased to hear that your appointment was thorough, friendly, and clearly explained step by step. Providing professional, patient-centred private GP care with clear communication is a key part of our service.
Kind regards,
Merima - Practice Manager
Would go again!!
Lovely environment, everybody was very friendly and incredibly helpful; went above and beyond to get me the vaccine i needed, as well as all of the relevant advice and documentation! :) Also speedy replies to emails etc which was very helpful as I was in a rush
February 25, 2026
Reply from Private Medical Clinic
Thank you for your kind feedback.
We’re delighted to hear that you had a positive experience and that our team was able to help you obtain the vaccine you needed, along with the relevant advice and documentation. Providing friendly service, prompt communication, and efficient travel vaccination support is an important part of our private GP clinic.
Kind regards,
Merima - Practice Manager
prompt knowledgeable assistance
March 5, 2026
Reply from Private Medical Clinic
Dear Mrs Green,
Thank you for your kind feedback. We’re pleased to hear that you received prompt and knowledgeable assistance. Providing efficient, professional care is a key part of our private GP clinic service.
Kind regards,
Merima - Practice Manager
The Dr Dattani I spoke to was very on the ball
I was able speak to a very supportive Dr Dattani regarding a prescription request and he together with Melissa arranged a further call.
It was a seamless experience.
March 4, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Dr Davies,
Thank you for your kind feedback. We’re pleased to hear that Dr Dattani and Melissa were able to support you promptly and arrange a seamless follow-up call. Providing efficient, professional private GP care and responsive administrative support is a key part of our service.
Kind regards,
Merima - Practice Manager
Reply from Private Medical Clinic
Dear Abraham,
Thank you for your kind feedback. We’re pleased to hear that you had an excellent experience with our private GP clinic. We truly appreciate your support.
Kind regards,
Merima - Practice Manager
Lovely experience
I spoke with Dr Dattani for the first time ever today! What a lovely, understanding, empathetic caring doctor! He made me feel at ease and really was a pleasure to deal with as a patient to GP. Some GPs these days do not understand mental health or just daily health struggles in general if they haven’t experienced it themselves however this doctor really did make me feel listened too without any judgement. He is a credit to your practice! Thank you 🙏🏽
February 22, 2026
Unprompted review
Reply from Private Medical Clinic
Hi Tanya,
Thank you for your thoughtful and heartfelt feedback. We’re delighted to hear that Dr Dattani made you feel understood, supported, and at ease during your consultation. Providing empathetic, non-judgemental, and patient-centred care — particularly when it comes to mental health and everyday health challenges — is a core part of our private GP service.
Your kind words mean a great deal, and we truly appreciate you taking the time to share your experience.
Kind regards,
Merima - Practice Manager
The clinic is very clean and lovely
The clinic is very clean and lovely. However if im paying £95 for an consultation i dont expect the doctor to google my symptoms in front of me and then have a read what could it be . I could of done that myself for free
February 16, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Julia,
Thank you for your feedback and kind comments about the clinic environment. Our clinicians are highly trained and experienced, and at times may refer to trusted clinical resources during a consultation to ensure the most accurate, up-to-date, and safe advice is provided. This is part of delivering thorough, evidence-based private GP care.
We always aim to provide a professional and reassuring experience, and your feedback is appreciated. Please feel free to contact me directly if you would like to discuss your consultation further.
Kind regards,
Merima - Practice Manager
Phenomenal doctor
Phenomenal doctor
Get back to you ASAP
Compassion and can highly recommend him
February 18, 2026
Unprompted review
Reply from Private Medical Clinic
Thank you for your wonderful feedback.
We’re delighted to hear that you experienced compassionate, professional care and prompt communication. Providing responsive, patient-centred support is a key part of our private GP clinic service, and we truly appreciate your strong recommendation.
Kind regards,
Merima - Practice Manager
Great service
Great service, very convenient with professional, care focused advice.
February 16, 2026
Reply from Private Medical Clinic
Dear Lisa,
Thank you for your kind review. We’re pleased to hear that you found our service convenient and received professional, care-focused advice. Providing accessible, high-quality private GP consultations is central to our clinic, and we truly appreciate your feedback.
Kind regards,
Merima - Practice Manager
The people at Private Medical Clinic…
The people at Private Medical Clinic are friendly, supportive, and knowledgeable. So far, I’ve felt listened to and understood. I highly recommend as they are all very communicative and quick to reply and answer your questions as well!
February 13, 2026
Reply from Private Medical Clinic
Dear Elsie,
Thank you for your kind feedback. We’re delighted to hear that you’ve felt listened to, supported, and well-informed. Providing knowledgeable, communicative, and responsive private GP care is a core part of our service, and we truly appreciate your recommendation.
Kind regards,
Merima - Practice Manager
The Clinic really helped me today
The Clinic really helped me today. Booking an appointment was very easy. The doctor I spoke to was very nice, polite and helpuful. My prescription was sent very quickly and I can now travel to Japan almost stress free. I highly recommend this service
February 13, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Con,
Thank you for your kind review. We’re pleased to hear that booking was easy, your consultation was helpful, and your prescription was issued promptly. Providing efficient appointments and reliable private GP services, including travel-related medical support, is at the heart of our clinic. We’re glad we could help you prepare for your trip to Japan and appreciate your recommendation.
Kind regards,
Merima - Practice Manager
Excellent servicr
Priya was the Clinician. She was patient and tried to help and answer my questions. If she needed more information before confirming the answer she sort it. She returned my call when she said she would. My experience at the centre was good
February 2, 2026
Reply from Private Medical Clinic
Dear Mary,
Thank you for your thoughtful feedback. We’re pleased to hear that Priya was patient, thorough, and ensured she had all the necessary information before confirming advice. Providing reliable follow-up, clear communication, and high-quality care is a key part of our private GP clinic service. We’re glad you had a positive experience at the centre.
Kind regards,
Merima - Practice Manager
amazing service!
amazing service!!
Loved my doctor I spoke too! she sorted me out
Reception also amazing!! When you feel so ill its lovely to be looked after and
listened too!
Thank you all!
❤️
February 12, 2026
Reply from Private Medical Clinic
Thank you for your wonderful feedback! We’re delighted to hear that you felt well looked after and listened to during your visit. Providing compassionate, attentive care from both our GPs and reception team is central to our private GP clinic, especially when patients are feeling unwell. We truly appreciate your kind words.
Kind regards,
Merima - Practice Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.