Private Medical Clinic Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional service and the professionalism of the staff. Customers consistently praise the doctors for their expertise, attentiveness, and ability to explain medical information clearly, making them feel confident and understood. The customer service is frequently described as excellent, with many appreciating the personalized care and the efficiency of the administrative team. Reviewers are particularly impressed with the quick response times and the ease of securing appointments, often within hours, which is a significant relief for many. However, some customers were dissatisfied with aspects of the booking process, encountering issues like unexpected charges for prescriptions or being offered tests they felt were unnecessary. A few other people also felt that the service did not always meet their specific needs, with some appointments not leading to the expected outcomes or referrals.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and professionalism of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and caring... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness, understanding,... See more

Booking process

Clients share ambiguous opinions on the booking process, with many praising the ease and speed of securing... See more

Response time

People report positive experiences with response times, often securing telephone appointments within minutes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of visiting the Private Medical Clinic, and I can't express enough how exceptional my experience was. Dr. Simon was truly remarkable. His expertise made me feel conf... See more

Company replied

Rated 5 out of 5 stars

This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more

Company replied

Rated 5 out of 5 stars

I was able to secure a telephone appointment within 45 minutes even though it was after normal hours. The doctor was highly competent and easy to understand, my issue was considered and a prescription... See more


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Surgical Center
  6. Walk-In Clinic

Written by the company

Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick Appointment .Doctor took bloods &…

Quick Appointment .Doctor took bloods & sent them off .Had full results & Doctors comments by E-mail next morning .also was then able to speak with the Doctor to discuss the results.

February 3, 2026
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Reply from Private Medical Clinic

Dear Roy,
Thank you for your feedback. We’re pleased to hear that you were able to secure a quick appointment, have your blood tests carried out promptly, and receive your full results with GP comments the following morning. Providing efficient diagnostics, clear communication, and timely follow-up consultations is a key part of our private GP service.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Efficient and caring

I used this service recently being unable to get an appointment to see my own GP. I booked online and was rung promptly by a competent and sympathetic GP. She consulted with a colleague to confirm her diagnosis and I was emailed a prescription within 10 minutes. I then had a follow up appointment a few days later.
In the absence of a fit for purpose NHS this company is a lifeline.
It is not overly expensive and the care I received and the efficiency of the service was excellent. I would certainly use them again.

February 5, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Liz,
Thank you for taking the time to share your experience. We’re pleased to hear that you were able to book online easily, receive a prompt GP consultation, and benefit from efficient follow-up and prescription services. Providing accessible, professional, and timely private GP care—particularly when patients need to be seen quickly—is central to our service. We truly appreciate your trust in our clinic and look forward to supporting you again if needed.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

I had a consultation with a lovely gp…very happy

I had a consultation with a lovely PA her name was Priya. Firstly I want to thank her for putting myself at ease. I was anxious and had my bloods done and she was so helpful, explained everything to me.

I would highly recommend this service to anyone

February 2, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Neelam,
Thank you for your kind feedback. We’re delighted to hear that Priya helped put you at ease and clearly explained everything during your consultation and blood tests. Providing reassuring, professional care—especially for patients who may feel anxious—is a key part of our private GP clinic service. We truly appreciate your recommendation.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Good place for travel vaccinations

Good place for travel vaccinations. Sensible prices. Helpful and happy to answer all your questions and offer advice.

February 7, 2026
Unprompted review
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Reply from Private Medical Clinic

We’re pleased to hear that you had a positive experience with your travel vaccinations and found our pricing reasonable. Providing clear advice, helpful guidance, and high-quality travel health services is an important part of our private GP clinic, and we appreciate you taking the time to share your feedback.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

great service

I have been there already twice and both times great service! thank you!

February 6, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Karyna,
Thank you for your kind feedback. We’re pleased to hear that you’ve had great experiences with us on multiple visits. Providing consistently high-quality, professional service is a key priority of our private GP clinic, and we truly appreciate your support.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

I visited Private Medical Clinic for a…

I visited Private Medical Clinic for a blood test and had an excellent experience from start to finish. Before even attending the clinic, the admin team were extremely helpful by email. They provided clear, detailed advice about the type of blood test I needed, the cost involved, and the available appointment times. All my questions were answered promptly and professionally, which made the whole booking process very straightforward and reassuring. When I arrived at the clinic, I was impressed by how well organised everything was. The reception and admin staff were friendly, efficient, and welcoming, and I didn’t have to wait long before being seen. It was obvious that they value both professionalism and good customer service, which really helped put me at ease. The clinician Naima, who carried out the blood test was professional and reassuring. The procedure was quick, gentle, and clearly explained, which made the experience comfortable and stress-free. I felt confident as normally it's very difficult to locate my veins however Naima made this seem very easy and I didn’t feel a thing.

Overall, the combination of excellent administrative support and highly professional medical care made this a very positive experience. It is rare to find a clinic that is both so well organised and genuinely caring in how they deal with patients.

I would not hesitate to recommend Private Medical Clinic to anyone looking for a reliable, efficient, and professional service.

February 6, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Cathy,
Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that your experience, from our administrative support through to your blood test with Naima, was professional, well organised, and reassuring. Providing clear communication, efficient appointments, and high-quality clinical care—particularly for procedures such as blood tests—is a core focus of our private GP clinic. Your recommendation means a great deal to our entire team.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

I’ve been using the clinic for a year

I’ve been using the clinic for 10 months now for my Mounjaro prescriptions. I have an underlying heart condition which means I do require a GP review. I have found the service safe and professional. Easy to get an appointment and an efficient administrative staff. Excellent private GP

January 29, 2026
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Reply from Private Medical Clinic

Dear Elle,
Thank you for your detailed feedback. We’re pleased to hear that you’ve found our service safe, professional, and well supported over the past 10 months. Providing thorough GP reviews, easy access to appointments, and efficient administrative support is central to our private GP clinic, particularly for patients with underlying health conditions. We truly appreciate your trust in our care.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Highly professional and efficient service

A efficient, friendly and professional service. Would highly recommend.

February 2, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Sara,
Thank you for your kind review. We’re pleased to hear that you found our service efficient, friendly, and professional. Delivering high-quality care with an excellent patient experience is central to our private GP clinic, and we truly appreciate your recommendation.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Very polite and professional

Very polite and professional. Receptionist helpful Dr pleasant.

February 3, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear John,
Thank you for your feedback. We’re pleased to hear that you found our team polite and professional, from our helpful reception staff to your pleasant GP consultation. Delivering a high standard of care and service throughout our private GP clinic is very important to us.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Very friendly and informing ☺️

February 3, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Keyen,
Thank you for your feedback. We’re pleased to hear that you found our service friendly and informative. Providing clear communication and a welcoming patient experience is an important part of our private GP clinic services.

Kind regards, Merima
Practice Manager

Rated 5 out of 5 stars

Great service

Very easy, helpful and fast
Great service overall

January 18, 2026
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Reply from Private Medical Clinic

Thank you, Cameron! We're glad you found the service easy, helpful, and efficient. We appreciate your kind words about our private GP care at Private Medical Clinic.

Best regards,
Naima (Patient Care Coordinator)

Rated 5 out of 5 stars

This company is definitely worth the money

The company in my opinion does an excellent job with very professional doctors that explain things very clearly, fast and precise action that makes the NHS look incompetent

January 27, 2026
Unprompted review
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Reply from Private Medical Clinic

Thank you, Mark! We’re really pleased to hear you had a positive experience with our private GP service at Private Medical Clinic. Our team is committed to providing fast, clear, and professional care every time.

Best regards,
Naima (Patient Care Coordinator)

Rated 5 out of 5 stars

He was attentive

He was attentive. Asked lots of questions to properly diagnose my symptoms. He prescribed antibiotics and within a day and a half my symptoms finally began to improve. I had been feeling bad for 11 days and not improving. I also have asthma and had some irritation in my lungs. I was hesitant to take the steroids he provided but am so glad I did. I hadn’t realised how bad my breathing was until I finally started to feel better. He was also very easy to get an appt. NHS took over 6 hours to get back to me. By that point I had already had my private appointment and began my prescription.

January 19, 2026
Unprompted review
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Reply from Private Medical Clinic

Thank you so much, Cara, for your detailed and thoughtful feedback.

We're really pleased to hear that you had a positive experience with our private GP service at Private Medical Clinic. It’s great to know the treatment provided helped you feel better so quickly — especially given how long you’d been unwell.

Wishing you continued good health and a full recovery.

Best regards,
Naima (Patient Care Coordinator)

Rated 5 out of 5 stars

Fast clear advice and prescription

Fast clear advice and prescription, will use again.

January 11, 2026
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Reply from Private Medical Clinic

Thank you, Ian! We're glad you found the service fast and clear. We look forward to supporting you again whenever needed.

Best regards,
Naima (Patient Care Coordinator)

Rated 1 out of 5 stars

Total scam

Total scam, charge an additional 25 quid for a perscription, not made clear during the booking process.

January 16, 2026
Unprompted review
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Reply from Private Medical Clinic

Hi Brian,

Our prescription charge of £25 is clearly stated on both the booking page and fees page. This covers the secure generation and immediate delivery of a private prescription to your phone, redeemable at any pharmacy.

Accusing us of a “scam” is not only false but highly inappropriate. We take such claims seriously and stand by the transparency of our pricing and the integrity of our service.

If you would like to discuss this further, we are happy to speak with you directly.

Best regards,
Naima - Patient Care Coordinator

Rated 5 out of 5 stars

Easy to arrange an appointment

Easy to arrange an appointment. Very helpful doctor. Quick and efficient service.

January 14, 2026
Unprompted review
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Reply from Private Medical Clinic

Thank you, Anne! We're glad you found the process smooth and the service efficient. Your kind words about our private GP are much appreciated.

Best regards,
Naima (Patient Care Coordinator)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Dr Dattani was most helpful and kind. He listed to my concerns and arranged appropriate medications to help me manage my condition better.
Highly recommended

January 13, 2026
Unprompted review
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Reply from Private Medical Clinic

Thank you, Eva! We're so pleased to hear you had a fantastic experience with Dr Dattani at our private GP clinic. It’s great to know he was attentive and able to provide the right care and medication to support you. Your recommendation means a lot!

Best regards,
Naima (Patient Care Coordinator)

Rated 5 out of 5 stars

Personal speedy service by an…

Personal speedy service by an experienced Clinician. Very informative and quick to direct to a shared understanding. Saved me alot of time waiting in A&E. Early intervention saved me considerably worrying. Thank you so much. Service deserves praise.

January 10, 2026
Unprompted review
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Reply from Private Medical Clinic

Dear Priya,

Thank you so much for taking the time to leave such a kind and thoughtful review – it truly means a lot to us!

Your kind words are greatly appreciated and help us continue to provide the high-quality, prompt care that our community deserves.
Wishing you all the very best, and please don't hesitate to reach out if you ever need us again.

Warm regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Quick same day appointment by telephone at a time of my choosing.

Hiya People,this is the first time I’ve ever used a private medical service.After issues beyond my control,I was left without my pain relief medication so did a quick google(like you do😀👍) and found this clinic.I found the costs very reasonable and to be able to speak to a G.P at 8pm on a Friday night was both a relief and a blessing.Professional and ethical I’m very happy with the service I recieved,and would like to give a grateful thankyou to Dr.Anuveer.

January 9, 2026
Unprompted review
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Reply from Private Medical Clinic

Thank you so much, Rachel, for your kind words and for trusting us with your care. We're so glad Dr Anuveer and our team at Private Medical Clinic could support you promptly when you needed it most — especially outside typical hours. It means a lot to know your first experience with a private GP service was a positive one!

Best regards,
Naima (Patient Care Coordinator)

Rated 5 out of 5 stars

Professional

Professional, listened and carried out what we needed, excellent service! Thank you

December 16, 2025
Unprompted review
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Reply from Private Medical Clinic

Thank you, Kez! We're so pleased to hear you had a professional and positive experience with us. Your kind words are truly appreciated.

Best regards,
Merima (Practice Manager)

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