Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had the pleasure of visiting the Private Medical Clinic, and I can't express enough how exceptional my experience was. Dr. Simon was truly remarkable. His expertise made me feel conf... See more
Company replied
This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more
Company replied
I was able to secure a telephone appointment within 45 minutes even though it was after normal hours. The doctor was highly competent and easy to understand, my issue was considered and a prescription... See more
Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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Excellent service
In a time when it’s virtually impossible to see a GP, the service provided was absolutely seamless. Dr Dattani was extremely professional and courteous. He really listened to my concerns and I was very happy with the outcome of my consultation. I can highly recommend.
December 11, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, Keen, for your thoughtful feedback. We're so pleased to hear that Dr Dattani provided a seamless and professional experience. It's wonderful to know you felt listened to and supported.
Best regards,
Merima (Practice Manager)
Fast, stress-free & competitively priced
Incredibly efficient service.
Highly recommend.
December 11, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, Philip! We're so pleased to hear you found the service efficient and appreciate your recommendation.
Best regards,
Merima (Practice Manager)
no help at all
November 23, 2025
Reply from Private Medical Clinic
Dear Marius
Thank you for your feedback. As there’s no context provided in your review, we’re unable to understand what went wrong. We’re very sorry to hear you felt unsupported, and we would be grateful if you could contact us at info@privatemedicalclinic.co.uk, so we can look into this for you.
We are always keen to learn and improve if any patient is left dissatisfied.
Best regards,
Merima (Practice Manager)
I recently had a B12 injection at the…
I recently had a B12 injection at the Oxford branch and the whole experience was incredibly positive. Melissa, the receptionist, was so kind, patient, and informative from the moment I arrived. She explained the process clearly and made sure all my questions were answered, which really put me at ease.
Dr Sony administered the injection professionally and gently, and I felt very well looked after throughout. I’m really happy with the care I received and would happily return for future treatments.
December 3, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Summer,
Thank you so much for your kind and detailed feedback. We're delighted to hear that your experience at our Oxford branch was such a positive one. Melissa will be so pleased to know her warm and informative approach made you feel at ease, and we’re glad Dr Soni was able to provide gentle and professional care.
We truly appreciate your trust and look forward to welcoming you back for any future treatments.
Best regards,
Naima – Patient Care Coordinator
Dr Simon always goes above and beyond…
Dr Simon always goes above and beyond for his patients & the service from the clinic is second to none , I would highly recommend!!
December 3, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Corey,
Thank you so much for your kind words. We're thrilled to hear that Dr Simon Khela has made such a positive impact and that you’ve found the service at our clinic to be outstanding. Your recommendation truly means a lot to us!
Best regards,
Naima – Patient Care Coordinator
Fantastic service
Fantastic service! Managed to get an appointment on the same day and was given enough time discuss my issues without feeling rushed, all for a very reasonable fee.
November 20, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Zahid,
Thank you for your wonderful feedback! We're so pleased to hear that you found the service efficient, accommodating, and good value. We’re glad we could provide the time and support you needed.
Best regards,
Naima – Patient Care Coordinator
Medical incompetence & poor customer services
Poor customer service, miss-sold tests which were not required, failed in their basic duties to provide critical information.
I booked an appointment with the practice to request a referral to a back specialist, having a known condition that had likely returned. During the appointment, I was told numerous blood samples were required at a cost of about £800+. This sounded excessive and unusual considering the issue was related to my spine, but I agreed to it.
When the results came back, I was told that one of the things they had tested was testosterone, which has no relation at all to spinal issues. They said my testosterone levels were low and that a second blood test was required to confirm this. At that point, they offered me testosterone replacement, and they seemed eager to push these long-term, life-changing drugs at a significant cost.
By chance, before the second blood test, I mentioned to a friend what was going on. They told me that for testosterone testing, the practice should have advised me to fast, take the test in the morning, and not use a gym beforehand. I explained that none of this had been mentioned to me on either test. Coincidentally, I had done an excessive gym session only half an hour before the first test. The second test, thankfully due to advice from a friend came back in the normal range.
My concern is that the practice failed in its responsibility to notify me of the correct procedures when giving blood. They made no effort to do so and seemed very eager to start pushing life-changing medication that was completely unnecessary. Their failure to provide me with basic information that any doctor should give caused significant worry and distress. My biggest fear is that I had been planning to go to the gym shortly before the second test as well, which could easily have resulted in a second “low” testosterone reading.
When I raised this with them, they offered the bare minimum, which was to refund the second, unnecessary test. However, despite emailing them four separate times and two months, they still have not processed the refund. Further investigation has shown that the blood tests they ordered in relation to my spinal issue had nothing to do with the condition and should never have been done, clearly a way for the practice to maximise profits.
A very disappointing experience overall. Oversold, sold things that weren’t required, failed to give even the basic information I would expect any practice to provide, and despite admitting their error, I still haven’t received the refund. I would absolutely not use them again, and I’ve noticed from other reviews that several other patients have had similar issues.
July 30, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Mr Collingwood, thank you for your feedback.
Our Medical Director and Practice Manager have already conducted a comprehensive review of your case and been in direct contact with you. Following this, we respectfully maintain that your review does not reflect the full context of the care provided
We hope the detailed explanation and findings shared via email have provided clarity regarding the tests and clinical recommendations made, all of which were based on professional medical judgement and in line with best practice.
Should you have any further concerns, we remain available to discuss them directly.
Best regards,
Naima – Patient Care Coordinator
Highly recommend
Highly recommend. I got an appointment literally within 10 minutes they listen to what I said we spoke through different medications and the pros and cons of the different ones- which is more than my NHS GP was willing to do just kept trying the same medication that was not working. Definitely using Private Medical Clinic again couldn’t fault them.
December 2, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Katy,
Thank you so much for your kind words and recommendation! We're delighted we could offer you a timely appointment and a thorough discussion around your treatment options. It’s wonderful to know you felt listened to and supported — that’s exactly what we aim for.
We look forward to welcoming you again in the future.
Best regards,
Naima – Patient Care Coordinator
Made to feel relaxed by beth Associate…
Made to feel relaxed by beth Associate physician and all information explained well
December 2, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Ian,
Thank you for your kind feedback! We're so pleased to hear that Beth made you feel relaxed and provided clear explanations throughout your visit. It’s always our goal to ensure every patient feels comfortable and informed.
Best regards,
Naima – Patient Care Coordinator
After paying 47 for a Dr to call I was…
After paying 47 for a Dr to call I was then asked for £100 more for a Drs note
November 23, 2025
Reply from Private Medical Clinic
Thank you for your feedback, and I’m sorry to hear you felt disappointed by your recent experience.
We completely understand that unexpected fees can be frustrating. Please rest assured that we do our best to ensure full transparency — our consultation fee is clearly stated on our website, and additional services such as medical letters or doctor’s notes are priced separately. These fees are also explained during the booking process or when requested.
If you’d like to discuss this in more detail or need help with anything else, please don’t hesitate to get in touch.
Best regards,
Naima – Patient Care Coordinator
Mixed Experience but Great Follow-Up from admin
I initially had a disappointing experience with this clinic, but it was later resolved.
During my private GP appointment, the doctor didn’t carry out any tests and delayed prescribing antibiotics, and when I paid for the prescription on Friday, I didn’t receive it. I contacted the clinic on Saturday but still didn’t get it, which left me unwell and without the medication for several days.
However, after I left negative review on Sunday, the clinic reached out within a few hours. The lady who called was very kind, helpful, and resolved the issue immediately by sending over the prescription. I really appreciated the prompt and supportive follow-up, and I’m glad it was sorted out in the end.
November 24, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Aleksei,
Thank you for taking the time to update your review and share your full experience.
We sincerely apologise for the initial delay and any distress this caused, and we’re truly glad we could resolve the matter swiftly once we became aware. Your feedback is incredibly important to us as we strive to ensure every patient receives timely and attentive care from start to finish.
If there’s anything further we can do to support you, please don’t hesitate to get in touch.
Best regards,
Naima – Patient Care Coordinator
Amazing appointment with dr Mann she…
Amazing appointment with dr Mann she got to the issue and prescribed me exactly what I needed within half n hour of me making an appointment absolutely amazing and respectful couldn’t recommend enough
November 27, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Roze,
Thank you so much for your kind feedback! We're so pleased to hear Dr Mann was able to support you so quickly and effectively. Your recommendation means a lot to us, and we’re glad you felt respected and cared for throughout your visit.
Best regards,
Merima – Practice Manager
Reply from Private Medical Clinic
Dear Jacob,
Thank you for your kind words and recommendation! We're so pleased you had a positive experience with us.
Best regards,
Merima – Practice Manager
Private GP appointment.
Having struggled to get a NHS GP appointment in under a three week period,I decided to contact Private Medical Oxford.
In under 24 hours I had an appointment booked and I was assessed by Dr Ibrahim Mutlib who was an amiable chap and the assessment was thorough and done with empathy.Forward possible actions were all carefully explained and a summary letter produced
I would definitely recommend this surgery.
November 20, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Guy,
Thank you for sharing your experience. We're so pleased Dr Ibrahim was able to see you promptly and provide the thorough, empathetic care you needed. It's great to hear everything was clearly explained and helpful. We truly appreciate your recommendation.
Best regards,
Merima – Practice Manager
Great Dr
Dr Dattani has a great way of explaining something that's quite complex and making it sound easy to understand. And he is happy to work with your NHS Dr. I think its a great service.
November 20, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Joe,
Thank you for your kind words. We're so pleased to hear that Dr Dattani was able to explain things clearly and supportively. It’s important to us that our care works in harmony with NHS services, and we’re glad you found the experience helpful.
Best regards,
Merima – Practice Manager
Excellent, efficient service
Dr Pattani was knowledgeable, attentive and polite. He asked pertinent questions and was able to quickly and efficiently diagnose my problem and prescribe the appropriate medication. An excellent service.
November 18, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, Thomas, for the lovely review. We're so pleased to hear Dr Kishan Dattani provided attentive and effective care, and that you felt well looked after. Wishing you a speedy recovery and we're here any time you need us.
Best regards,
Merima (Practice Manager)
Reply from Private Medical Clinic
Thank you, Andy — we’re really glad to hear you found the doctor clear and informative. We appreciate your feedback and are always here when you need us!
Thank you so much for the letter you…
Thank you so much for the letter you write for my PIP.
Kind regards,
Maryam
November 9, 2025
Reply from Private Medical Clinic
You're very welcome, Maryam! We're so glad we could support you with your PIP letter. If you need anything else or further assistance in the future, please don’t hesitate to reach out. Wishing you all the very best!
Regards, PMC Team
Punctual professional and very…
Punctual professional and very sympathetic
November 11, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, James — we really appreciate the feedback. We're glad to hear you had a professional and supportive experience. Don’t hesitate to reach out again if you need anything in the future.
PMC Team
After being in ICU feeling very poorly
After being in ICU feeling very poorly, lovely to be looked after by wonderful staff.
October 26, 2025
Reply from Private Medical Clinic
Thank you, Bridget, for your kind words. We're so pleased to hear that you felt well cared for after such a difficult time. It’s our privilege to support patients on their road to recovery, and we’re truly glad the team could provide the care and compassion you needed. Wishing you continued strength and good health.
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